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REVIEWS


Traveller rating (overall)

Based on 62 traveller reviews

3.5

49% Travellers recommended this hotel
4.5
Location
3.5
Rooms
4
Service
3.5
Value
4
Cleanliness

4

Family friendly hotel

Monday, March 31, 2014, Oslo, Norway, Trine L

We've tried the other Quality hotel in Tonsberg before, and found this one to be more family friendly with children's tv channel (NRK Super), big and varied breakfast buffet, carpeted floors and soft...

We've tried the other Quality hotel in Tonsberg before, and found this one to be more family friendly with children's tv channel (NRK Super), big and varied breakfast buffet, carpeted floors and soft beds.
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1

Horrible

Saturday, March 29, 2014, , Camilla H

I travel a lot, both private and business, and this hotel is actually the biggest disappointment within the last 18 years! I therefor had to write a review.... I thought this hotel was upgraded over...

I travel a lot, both private and business, and this hotel is actually the biggest disappointment within the last 18 years! I therefor had to write a review.... I thought this hotel was upgraded over the last few years, but the room we got is very worn down, with a ugly 'beach bum look'. There is much noise from the street outside and there is no air inside. The bed is very uncomfortable, narrow and sways in the middle- had my back aking within minutes. So if you're going to this beautiful city, stay at another hotel! I recommend Oseberg or Brygga, both are quite new and very comfortable!

Owner response

Monday, March 31, 2014

Kjære Camilla, Takk for din tilbakemelding selv om det var alt annet enn hyggelig lesing. Jeg beklager på det sterkeste at dette er inntrykket du sitter igjen med etter et besøk på vårt hotel. Det tilhører heldigvis sjeldenhetene. Jeg kan love deg at vi jobber hver eneste dag med å forbedre produktet samt behandle våre gjester som stjerner. Derfor er det så viktig at våre gjester gir oss konstruktive tilbakemeldinger. Jeg håper inderlig at du kan ta kontakt med meg slik at vi kan ta en prat om din opplevelse og at du får et mer positivt inntykk av oss. Mvh Jeanette

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4

Good location, bad breakfast

Thursday, March 27, 2014, Oslo, Norway, AnettFanny

Very central Hotel with good atmosphere and friendly staff. But sad breakfast, not fresh bread, and the glutenfree bread was specially stale and bad. Be aware of the Theme-rooms, that can be very...

Very central Hotel with good atmosphere and friendly staff. But sad breakfast, not fresh bread, and the glutenfree bread was specially stale and bad. Be aware of the Theme-rooms, that can be very scary for children. We were not informed that we were put to a "murder-room" with broken mirrors, scary eyes following you around etc.

Owner response

Monday, March 31, 2014

Tusen takk for at du har tatt deg tid til å gi oss din tilbakemelding. Det er viktig for oss slik at vi kan bli enda bedre og gjestene våre enda mer fornøyde. Ser at vi har gitt dere "krimrommet" vårt og det skjønner jeg kan være litt skummelt for barn. Dette må vi passe på å unngå i fremtiden! Håper dere tar veien forbi oss neste gang dere er i Tønsberg. Ta gjerne kontakt med meg så skal jeg sørge for at dere får et av våre nyoppussede rom. Med ønske om en strålende vår. Jeanette

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5

Excellent hotel

Monday, March 10, 2014, Tonsberg, Norway, KBE276

Really good lokatoon, and fantastic personal service, restaurant could do with some facelift of their menu. All the rooms have good standard but those that is recently renovated is the best. All in...

Really good lokatoon, and fantastic personal service, restaurant could do with some facelift of their menu. All the rooms have good standard but those that is recently renovated is the best. All in all a very good hotel which i choose every time iam in Tönsberg.

Owner response

Monday, March 31, 2014

Tusen takk for hyggelig tilbakemelding! Det setter vi veldig stor pris på. Håper vi ser dere neste gang dere kommer til Tønsberg. Nyt våren. Mvh Jeanette

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3

Good conference hotel

Sunday, March 09, 2014, Oslo, Norway, MrWhye

Located centrally in Tønsberg, this hotel is well suited for conferences and venues. I had a room facing the back, which made for a quite night. The rooms facing the front will have some voice from...

Located centrally in Tønsberg, this hotel is well suited for conferences and venues. I had a room facing the back, which made for a quite night. The rooms facing the front will have some voice from the road and marina. The breakfast was OK, nothing spectacular, but good quality. Dinner was very good, well prepared and tasty. There is limited parking at the hotel, but plenty of parking at Slottsfjellet, a mere 5 minute walk form the hotel. The front desk was very helpful in providing this info.
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