Quality Hotel™ Grand Royal

Looking at previous reviews, it seems this hotel has been undergoing renovation for at least seven years - and is far from finished. Notre Dame and Windsor Castle were restored after catastrophic fires in less time. The reception area is currently a building site, and doesn't look particularly safe. There are renovated or un-refurbished rooms (you pay a premium for the modernised ones) and both are acceptable if basic. Location is convenient for anything in Narvik. Breakfast buffet is very good with a wide choice and excellent quality. All staff are friendly, but not all are particularly useful.

My second stay at this hotel, and I will surely come back! :-) Warm welcome at the front desk, and the room I got was nice and clean. The only negative thing is the wifi! In room nr. 319 I could only stay connected outside the bathroom, so had to use mobile data for the entire trip - not good when on a business trip! The breakfast was ok, but the food at «Rallar’n pub og kro» was 9/10! :-) Fix the wifi, and I will be very pleased at my next stay!

The hotel is large and centrally located. My room was in the older un-refurbished part of the hotel. However it was still mostly fine for my needs. The bathroom was a good size and the beds very comfortable, as well as a good quality TV and Tea/Coffee making facilities. The downsides are the lighting and the complete lack of storage. There is no ceiling light, the only light is from desk top lamps and one floor standing lamp which are quite dim. The other issue was the complete lack of storage in the room. No wardrobe, no drawers (not a single one, anywhere in the room) nothing. The only "storage" is 4 hooks beside the door with coat hangers. Nowhere to put valulables like a passport either or your worn clothes. I hope this will be rectified as part of the refurbishment. The rooms also aren't serviced daily unless you ask, although this isn't a major problem. Also there is some noise from the road if you get a room at the front but worse on one night here there was some sort of event going on in the park opposite with music so loud it was making the windows of the hotel vibrate. I guess not the hotels fault, but the downside of the central location. The bus from the airport stops outside and there is also a shopping centre with a large car park next door too. The breakfast is very good, with a good choice of hot food (fried eggs, bacon etc) and on weekdays starts quite early, at 6:30am. The hotel resturant/pub was also good with a nice cosy atmosphere and decor and the food was good here too. I believe there is also another restuarant on the top floor, but I didn't use that one.

On a one night stay, travelling on the luxuria coach with drivers Paul & Paul with Leger holidays on a 16 day Arctic Circle and the land of the midnight sun holiday, hotel has a good location to the town of Narvik just a short walk from the hotel to the various statues in the square or just sit and take a moment on the seats around the fountain. The hotel is very nice I had a single bedded room which was very clean and comfortable with everything you needed for your stay, TV, hairdryer, tea and coffee making facilities, good housekeeping, staff friendly and helpful, I do believe the hotel was in the middle of refurbishment as you could see the new doors on the rooms and carpets in corridors. We enjoyed our evening meal and breakfast good choice of food buffet style, I enjoyed my stay. On leaving the hotel we had a stop at the Arctic Circle Centre.

If it were possible I would rate this barely a 1.5. It is shelterthe staff was nice and polite. That is about the only positives that I could find. If you were to look up ‘deferred maintenance’ in a dictionary, this would w the picture. The room didn’t appear dirty, but it didn’t feel clean. I’m confident that the carpet hasn’t been exposed to a cleaner in a long time, if ever. There really wasn’t anything that didn’t look thread bare, chipped, or cracked. Clearly the manager hasn’t walked the property, spent a night in a room, taken a tepid shower or hired a painter. Then there was the dinner. Decent salad, some kind of overcooked meat on a bone and something they called a fish cake, basically a pan fried white gelatinous substance. Dinner there made me want to go out for a pizza. Not to worry about not being able to turn up the heat, construction started with hammers and electric saws at 7:45AM. We were there as part of a tour, so no choice of hotels. The hotel should be embarrassed that they took our money.