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Quality Airport Hotel Gardermoen is a conference hotel located by Gardermoen airport outside Oslo. It is one of the leading conference hotels in Norway and can accommodate up to 1,100 guests. Everything for a successful conference is here.
Booked this hotel as it was close to the Airport and we had a early morning flight the next day. It was made worst by the staff being on strike so the service was very poor.
I felt that everywhere t…
Quality Airport Hotel Gardemoen has lost is grip on how to provide for the conference guest. They once were attentive, and proactive, but is now on their heels, and has to be guided every step of the…
We are terrilble sorry to see that our level of service and food did not live up to
your- and our- expectations. We work hard to provide the best possible service to all our guests, so we really want to know what went wrong with your conference.
I will contact you personally.
J. Hjalmarsson, Operational Manager
Beforehand , we have booked a triple room at Quality Airport Hotel Gardermoen through booking.com. When we check into room 307 on 19 Mar around 5:10pm, there is only 1 set of towel and the extra bed i…
Thank you for your review. It truly helps us to improve our level of service.
I strongly apologize for everything that went wrong at your stay with us. Our staff is trained to solve any challange at any time. I am very sorry to note that that did not happened in this case. Our guests should of course not carry- and make- the beds themselves. Your experience is not by any means the way we want to be percived, and therefore we will immediately go trough our routines so this never happen again.
Please contact me personally if there is anything I can help you with:
Stayed there for an early bird flight in December. Serviceminded staff at check-in. Comfortable beds. The hotel offer free parking to all guest staying in connection to travel. Shuttle-bus just outsid…
I stayed here in connection with a confernce/meeting. I was overall happy with the hotel, but the room was a bit work and had a damage in the wall from the door. Besides that it worked well.
Thank you for your nice review. We are glad that you you enjoyed your stay.
We are going to renovate the hotel in the near future, and hope to get the chance to welcome you back with brand new rooms.
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