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Quality Spa & Resort Norefjell

Norefjell,  Norway

Quality Resort & Spa Norefjell has been named Norway's leading spa resort for two years in a row. Only 1.5 hours by car from Oslo, we welcome you to our hotel right on the ski slope, bursting with activities and relaxing spa treatments.

Quality Spa & Resort Norefjell 4 5
TripAdvisor Traveller Rating  
Quality Spa & Resort Norefjell

67% Travellers recommended this hotel

Based on 347 traveller reviews
4
Cleanliness
4.5
Sleep Quality
3.5
Value
3.5
Service
4.5
Location
4
Rooms
5

Exellent hotel and apartments

Monday, August 31, 2015, sandefjord, Stig_Ring_Johansen

Beautiful location with many things to do in and around the hotel. It was very easy to park the car and also use the swimming pool with the keycard for our apartment. Easy to locate and 2h 30 min driv…

Beautiful location with many things to do in and around the hotel. It was very easy to park the car and also use the swimming pool with the keycard for our apartment. Easy to locate and 2h 30 min drive from our location in Sandefjord.
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3

Nice hotel

Sunday, August 23, 2015, Oslo, Norway, deaf_leopard

The hotel itself is very nice, but the service could be better. 1,5hours from Oslo makes it ideal for weekend trip. I had ordere a "romace package" for our arrival (champagne and fruits). When i ar…

The hotel itself is very nice, but the service could be better. 1,5hours from Oslo makes it ideal for weekend trip. I had ordere a "romace package" for our arrival (champagne and fruits). When i arrived at my room the room had been closed for many days it felt like since the temperature was atleast 30degrees celsius. Champagne bottle and fruit where in the fridge. So i kinda forgot all about it. Sending an email or sms to make me confirm arrival time would have been an easy solution. Then i would have arrived to fresh air and a better layout for the champagne and fruits. And the first thing i had to do was empty the dishwasher. routines to sort this out could not be hard to incorporate. Friday night the entire restaurant was booked for a private praty event. Gold members should be able to get a normal meal besides pizza at norways best resort. I ordered a room where i could bring our dog. I even called in twice. Personell assisting me should have given advice to which room i should choose. It was no big problem, but it looked like some rooms had direct access to the outsied grounds. While i had to walk the dog all thru the hotel and reception to take him for a walk. Not that many people visited that weekend so no big hassle. But had there been alot of guests it would have been unneccessary stress for my dog and made him too jumpy. Surrounding areas of the hotel are nice. and i did definetly enjpy the weekend.

Owner Response

Tuesday, August 25, 2015

Thank you for your feedback of your stay at Quality Spa & Resort Norefjell. We are happy to hear that you enjoyed your stay with us but sorry to hear that we did not meet all your expectations. We can assure you that we will bring your comments forward to the concerned department. We hope to see you back in Norefjell in the near future. Kind Regards, Team Norefjell

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2

Keeps decaying

Monday, August 17, 2015, Boulder, Colorado, Travelbird0505

I quite like the area and I did like the resort, but every time I go up there I see more deterioration. It is evident that they can't keep the resort the way it should be. There is not enough staff, h…

I quite like the area and I did like the resort, but every time I go up there I see more deterioration. It is evident that they can't keep the resort the way it should be. There is not enough staff, housecleaning is extremely late (due to not enough staff I guess.) A part of the spa area is now closed off with red tape, no work in progress. The mosaic tiles of the outdoor infinity pool are extremely dirty. It looks run down which is such a shame for a beautiful resort like this. A lot of the slates on the roof are broken and not replaced, it looks bad. The ceiling in our apartment was full of disgusting dark spots. The reception never answered the phone when I tried calling from the room, but if I called from my cell phone and pressed new bookings, they answered right away making it obvious that they prioritise potential customers over existing ones. It is quite sad that they can't afford the upkeep and staff this resort, which looks to be destined to die a slow, sad death.

Owner Response

Wednesday, August 19, 2015

We are sorry to hear that your stay with us did not meet your expectations. For your information we have recently renovated parts of the hotel and there is an ongoing work to renovate other areas. We hope to see you back in Norefjell in the future. Kind Regards, Team Norefjell

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5

Amazing!

Tuesday, August 11, 2015, , Repooc87

Stayed here for one night with my husband and two children and we were nothing but impressed by this hotel. As soon as you enter the reception area you know for sure the whole hotel looks super fancy…

Stayed here for one night with my husband and two children and we were nothing but impressed by this hotel. As soon as you enter the reception area you know for sure the whole hotel looks super fancy and that it's quite newly built. For dinner you have to book a table if you would like to eat at the restaurant. We did and we definitely didn't regret that choice when our food came out. It tasted as amazing as the hotel looks. I also have to say the same thing about the breakfast. Our room had a decent size and it had enough room for 4 people, a cot and all our extra stuff for a baby and a two year old. We will definitely come back again later to try out their apartments too. Thank you for an amazing stay!

Owner Response

Wednesday, August 12, 2015

Thank you for taking the time to write a review of your stay! We are so pleased to hear that you had a pleasant stay at Quality Spa & Resort Norefjell. Have a great summer!

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3

Birthday celebration

Monday, August 03, 2015, Sandvika, Norway, Evy L

Lovely hotel situated in wonderfull Norefjell. Great staff. Excellent food and service in the restaurant. Great breakfast. Stayed in a standard double room on the small side. It was not clean, especia…

Lovely hotel situated in wonderfull Norefjell. Great staff. Excellent food and service in the restaurant. Great breakfast. Stayed in a standard double room on the small side. It was not clean, especially the bathroom was dirty with toothpaste on the sink and hair/dust both on the floor and in the shower. The bed was very comfortable. No refridgerator nor minibar in the room. The hotel did not offer room service. The Spa was nice, but no food/drink was served there in the evening. Expensive drinks in the bar. All in all we still had a nice stay.

Owner Response

Tuesday, August 04, 2015

Thank you for your feedback of your stay at Quality Spa & Resort Norefjell. We are really sorry to hear about your bad experiences during your stay, but we are happy that you all in all had a nice stay. Best regards, Team Norefjell

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2.210.164.555 27

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