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REVIEWS


TripAdvisor Traveller Rating (overall)

Based on 100 traveller reviews

3.5

56% Travellers recommended this hotel
3.5
Sleep Quality
3.5
Value
3.5
Service
3.5
Rooms
4
Cleanliness
4
Location

3

Old but alright!

Thursday, March 05, 2015, Årnes, Norge, Teis Lund G

I've stayed at this hotel a few times, and the reception has been renovated which is nice, but the rest is still a little old. The food as very expensive compared to the quality, but you have to drive...

I've stayed at this hotel a few times, and the reception has been renovated which is nice, but the rest is still a little old. The food as very expensive compared to the quality, but you have to drive far to find alternatives. The swimmingpool is nice, but again the service around it is lacking. I hope they can step up the service and the prices down, and I would come more often.

Owner Response

Friday, March 06, 2015

Kjære Teis Lund G, Tusen takk for at du har tatt deg tid til å skrive til oss på TripAdvisor. Vi jobber hele tiden med forbedringer, og glad for at du gir oss råd og vink for å bli bedre. Jeg er glad for at du likte oppussingen som nå er skjedd. Det er blitt utrolig fint. Vi har enda litt igjen. Vi skal pusse opp uteområdene mot sjøen, rom og bad, og garderobene i badeparken. Det vil gi et stort og nødvendig løft. Vedrørende maten så er prisene sammenlignbare med øvrige Hotell og Resort. Men, vi skal få flere alternativ på plass så det er mer å velge i, både rimelige alternativ i tillegg til den tradisjonelle buffeten og a la carten. Ønsker deg hjertelig velkommen tilbake til oss. Vennlig hilsen Caroline Laurhammer, direktør ved Quality Resort Skjærgården

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2

Good location with poor service

Wednesday, March 04, 2015, Tonsberg, Norway, Knut-arne C

I will not spend my money on this location, because the room was dirty, especially the bathroom had red bakteries in the gap between the tiles. The service in the restaurant was poor. The parking are...

I will not spend my money on this location, because the room was dirty, especially the bathroom had red bakteries in the gap between the tiles. The service in the restaurant was poor. The parking area had a lot off holes ond no nice lightning around the hotel if you want to promenade.

Owner Response

Friday, March 06, 2015

Kjære Knut-Arne C, Tusen takk for tilbakemelding på TripAdvisor. Jeg beklager at oppholdet ikke sto til forventningene. Badene og rommene er ikke skitne, men flere av baderommene er desverre meget slitt. Det har vi nå planer om å pusse opp, akkurat som vi har pusset opp hele første etasje. Vi holder på i disse dager å sette opp et prøverom, og så skal vi pusse opp alle 161 baderommene, samt en stor del av soverommene. Jeg håper vi ser deg igjen som vår gjest, og at du da vil se store forbedringer. Vennlig hilsen Caroline Laurhammer, direktør ved Quality Resort Skjærgården

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3

Do they care?

Monday, January 12, 2015, Drammen, Norway, bjornf2015

Tidy and clean. Comfortable beds. Quiet and Nice. Lousy breakfast. Cold eggs, potatoes and sausages. Trash and garbage floating outside. Bathroom somewhat worn. Swimmingpool nice but absolutt very wo...

Tidy and clean. Comfortable beds. Quiet and Nice. Lousy breakfast. Cold eggs, potatoes and sausages. Trash and garbage floating outside. Bathroom somewhat worn. Swimmingpool nice but absolutt very worn.

Owner Response

Wednesday, January 14, 2015

Kjære Bjornf2015, Tusen takk for ditt bidrag på TripAdvisor. Jeg er lei meg for at inntrykket ble dårlig når du bodde hos oss. Vi er akkurat i slutt fasten på oppussing av lobby, restaurant og kjøkken. Det er enda litt som gjenstår før det er helt ferdig. Det er derfor en liten periode med litt rot før alt er klart og vi får ryddet unna det som ligger utenfor huset. Men, maten skal være bra, og det skal vi ta tak i. Noe tilpasning første uken, men det unnskylder ikke at kvaliteten var dårlig. Tusen takk for at du gir oss beskjed om dette. Ønsker deg et flott 2015 og håper vi ser deg igjen hos oss! Vennlig hilsen Caroline Laurhammer Direktør ved Quality Hotel & Resort Skjærgården

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4

Very nice place for families!

Tuesday, October 14, 2014, Kristiansand, 951arek

Familyfriendly hotel. Kids get coupons for one free icecream per night when arriving. Free entry to aquatic centre, and free entry to a small gym nearby. Pet-friendly allowing us to take our dog with ...

Familyfriendly hotel. Kids get coupons for one free icecream per night when arriving. Free entry to aquatic centre, and free entry to a small gym nearby. Pet-friendly allowing us to take our dog with us for a fee. Somewhat small room for a family with dog, but compared to other pet rooms, this is one of the better. Very god breakfast with a lot of ecological food.

Owner Response

Friday, October 17, 2014

Dear 951arek, Thank you so much for your review on TripAdvisor. This is very important to us, and we are all very happy you had a great stay. I wish you and your family a warm welcome back anytime! Sincerely, Caroline Laurhammer, General Manager at Skjærgården

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3

Comfortable for a few days

Wednesday, September 24, 2014, United Kingdom, Na33mB

Stayed here for a few days, due to the lack of hotels in the area. Hotel is adjacent to a indoor mini water park, which has free access when staying at the hotel. Large car park with free parking in f...

Stayed here for a few days, due to the lack of hotels in the area. Hotel is adjacent to a indoor mini water park, which has free access when staying at the hotel. Large car park with free parking in front of the hotel. Check in and check out was efficient and smooth. Helpful cheerful staff, were a great help during my stay. There is not much nearby in terms of places to eat, so are limited to the hotel restaurant. Food is excellent, however there is very limited food choices, so if you are staying more than a few days it is not ideal. Food and drink prices are high for the area. Rooms are comfortable and immaculate, pleasant views across the water to the rear of the hotel. However the rooms are dated and could do with a refurbishment. All in all a place for a good nights sleep but do not expect modern rooms. Would stay again if in the area.

Owner Response

Sunday, September 28, 2014

Dear Na33mB, Thank you very much for a detailed review after staying with us. I am very happy for your comments. I am aware that parts of the Hotel are a bit dated. I am also very happy to tell you we are in the middle of a renovation where the rooms are on the list of refurbishment. We are doing much more with the common areas. I hope to see you again as our guest. Yours Sincerely Caroline Laurhammer, GM at Quality Resort Skjærgården.

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2.180.162.605 26

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