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REVIEWS


TripAdvisor Traveller Rating (overall)

Based on 149 traveller reviews

3.5

44% Travellers recommended this hotel
3.5
Cleanliness
3.5
Sleep Quality
3
Value
3.5
Service
3.5
Location
3
Rooms

4

Quality Resort Kristiansand

Monday, May 25, 2015, Selbu Municipality, Norway, Ingar L

Good service, Nice personell, excellent location near Dyreparken zoo and fairground, Sørlandssenteret shopping center, race track and exhibition area, near highway, very good business and vacation hot...

Good service, Nice personell, excellent location near Dyreparken zoo and fairground, Sørlandssenteret shopping center, race track and exhibition area, near highway, very good business and vacation hotel, room OK, but not large, I will recommend this hotel for other guests.
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4

Excellent conference thanks to high level of service

Friday, May 08, 2015, Oslo, Norway, Thomas J

I took pleasure in my stay at the hotel. Friendly staff and the conference I attended went smoothly much because of the hotel's serviceminded staff. One point to mention was the staff at the bar, they...

I took pleasure in my stay at the hotel. Friendly staff and the conference I attended went smoothly much because of the hotel's serviceminded staff. One point to mention was the staff at the bar, they were struggeling with 10-15 people in line. This came as a surprise, after watching the effectiveness of a dinner for 300 guests. All in all, a pleasant experience

Owner Response

Saturday, May 09, 2015

Thank you so much for ranking us on trip advisor. Quality Hotel & Resort Kristiansand focus ion great service experiences. We are happy to see that you enjoyed our hotel. Thanks for your honesty, without it we can never improve. Have a great spring! Yours sincerely, Erik Nordahl General Manager

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4

A great weekend in Kristiansand

Monday, May 04, 2015, Kongsberg, Norway, espenbe

We were to visit the zoo and this hotel wass located just across the road. A phone call to the hotel and the booking was handled efficientl by the receptionist. At arrival we were welcomed and receive...

We were to visit the zoo and this hotel wass located just across the road. A phone call to the hotel and the booking was handled efficientl by the receptionist. At arrival we were welcomed and received the room key cards followed by accurate information about the hotel facilities, breakfast hours and restaurant opening hours. A huge portion of the basement floor was dedicated for children and our kids were thrilled! After check-in we went straight ahead to the zoo. After the zoo closed there were not many places to have dinner 1st of May, buth we gave the hotel restaurant a try. That was for sure not a mistake. The food was delicious. One thing I thought was a bit strange with the Choice hotels in general wanting to be environmental friendly though - they choose to buy ice cream from DiplomIS and not from Hennig Olsen in Kristiansand. Ice cream from DiplomIS is partly manufactured in Croatia and trasported to Norway. Why not use local produced Hennig Olsen ice cream instead? This is not critisism towards this particular hote, but to the Choice hotels in general.

Owner Response

Saturday, May 09, 2015

Thank you so much for taking your time to rank us on trip advisor. Quality Hotel & Resort Kristiansand focus on great service experiences. We are very happy to see that you enjoyed your stay. We take your point with Diplom Is, and will forward it to our headoffice. Thank you so much for your honest opinions, without them we can never improve. Hope we have the pleasure to see you soon again in our hotel here in Kristiansand. Have a great spring. Yours sincerely, Erik Nordahl General Manager

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2

Outdated hotel

Thursday, April 23, 2015, Oslo, Norway, boozehound84

Outdated hotel, decor hasn´t changed since the 90ies, if you check in after the restaurant has closed, get ready to go to bed hungry as there are no options for food in the area, horrible beds, unsani...

Outdated hotel, decor hasn´t changed since the 90ies, if you check in after the restaurant has closed, get ready to go to bed hungry as there are no options for food in the area, horrible beds, unsanitary wall-to-wall carpets (glad I´m not asmathic), well meaning but poorly trained staff. Location is probably good for an overnight stay for families visiting Sørlandsparken. Business travellers has no business at this hotel.

Owner Response

Saturday, May 09, 2015

Thank you for taking your time to rank us on trip advisor. Quality Hotel & Resort Kristiansand focus on great guests experiences. All our beds was changed last year, and the hotel got completely new ones. We are sorry if they was not comfortable enough for you. Quality Hotel & Resort Kristiansand was build in 1996, and refurbished in 2006/07. Thanks for your honesty, and we are greatfull for all our guests opinons. Without them we can never improve. Your sincerely, Erik Nordahl General Manager

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3

Just average

Tuesday, April 21, 2015, Norway, Picea

I stayed one night at this hotel. It is getting a bit dated both in decor and features, missing the small practical touches that modern hotels have, like power outlets by the beds. My room was facing...

I stayed one night at this hotel. It is getting a bit dated both in decor and features, missing the small practical touches that modern hotels have, like power outlets by the beds. My room was facing away from the busy road. It was quiet enough that I could open the window and still sleep undisturbed. The room had twin beds, medium firm, perhaps a bit narrow for comfort. I thought the bathroom was odd - shower and toilet inside the bathroom door, sink outside. Nowhere to hang up towels near the sink. Everything was reasonably clean and in working order, but looking a bit worn. I had a drink in the bar before going to bed. It was one of those occasions where you notice that Norwegians bartenders do not need tips money to get by. Breakfast was good with omelets made to order. The coffee was not to my liking, it really needed a lot of milk. Unfortunately the only milk available was low fat, giving the coffee an appalling look and not helping the taste much. My group had one of the smaller meeting rooms in the hotel. The air turned stuffy fast. Frequent breaks were needed. Otherwise the meeting facilities worked well. Check-in and check-out were quick and businesslike.

Owner Response

Saturday, May 09, 2015

Thank you so much for ranking us on tripd advisor. Quality Hotel & Rerort Kristiansand focus on great guests expectations. We have looked at your comments, and will think about them next time we refurbish. Thanks for your honesty, and we are very happy that you enhjoyed our breakfast. Yours sincerely, Erik Nordahl General Manager

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2.200.163.775 24

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