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THE THIEF

Oslo,  Norway

A little islet, a sea of experiences. Boasting Oslo's great location at Tjuvholmen, near the Astrup Fearnley Museum, THE THIEF steals its guests away from the daily grind. We offer 116 rooms and suites, all with tailored solutions and unique features.

THE THIEF 4.5 5
TripAdvisor Traveller Rating  
THE THIEF

91% Travellers recommended this hotel

Based on 699 traveller reviews
5
Cleanliness
5
Sleep Quality
4
Value
4.5
Service
4.5
Location
4.5
Rooms
5

One of my favorite hotels in the world

Thursday, September 03, 2015, New York City, New York, NYCMike96

I have now stayed here four times and it just gets better each time. The new lobby bar is excellent, the food is fantastic, the staff is warm and professional and the beds are fantastic. A wonderful…

I have now stayed here four times and it just gets better each time. The new lobby bar is excellent, the food is fantastic, the staff is warm and professional and the beds are fantastic. A wonderful place!

Owner Response

Friday, September 04, 2015

Greetings and many thanks for your review of The Thief . Great to see that you had such an enjoyable stay . To read your title " One of my favourite hotels in the world" is very humbling and I´ll be sharing your very generous thoughts with my colleagues Wishing you a very colourful Autumn and looking forward to your return Dominic Guest Relations Manager The Thief

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5

Excellent location

Thursday, September 03, 2015, belgium, thomasvBelgium

This place might be a bit hip for some, but the staff are friendly and helpful, the location is superb, and the facilities are pristine. The breakfast is of a very high quality, and the rooftop bar h…

This place might be a bit hip for some, but the staff are friendly and helpful, the location is superb, and the facilities are pristine. The breakfast is of a very high quality, and the rooftop bar has good views and atmosphere.

Owner Response

Friday, September 04, 2015

Greetings and many thanks for your review of The Thief . Great to read that you had such an enjoyable stay . As you mentioned we have a "superb" location on the Oslo Fjord with great views from both our rooftop restaurant and bar . I´d like to thank you for taking the time to share your thoughts as your feedback is invaluable to us Wishing you a coulurful Autumn and looking forward to your return Dominic Guest Relations Manager The Thief

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5

the thief Oslo Aug 2015

Tuesday, September 01, 2015, Bristol, United Kingdom, 336richard

Excellent Hotel , the spa was just wonderful, excellent restaurant we had a lovely taster meal, position v close to oslo delights. Would definitely return to this hotel if staying in Oslo again. all s…

Excellent Hotel , the spa was just wonderful, excellent restaurant we had a lovely taster meal, position v close to oslo delights. Would definitely return to this hotel if staying in Oslo again. all staff very helpful.

Owner Response

Friday, September 04, 2015

Greetings and many thanks for your short , precise review of The Thief . Great to read that you had such an enjoyable stay . Your comments concerning the restaurant and staff were very pleasing and I´ll be sharing your thoughts with my colleagues Wishing you a very colourful Autumn and looking forward to your return Dominic Guest Relations Manager The Thief

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5

simply confortable

Tuesday, September 01, 2015, Chicago, Illinois, United States, Peter S

a modern hotel at the water front, the nicest gesture: free entrance to a museum for modern art just next door...small rooms but perfect service...wonderful breakfast...everything around in walking di…

a modern hotel at the water front, the nicest gesture: free entrance to a museum for modern art just next door...small rooms but perfect service...wonderful breakfast...everything around in walking distance, restaurants, museums, sightseeing...you don't need a car and hardly ever a taxi...not cheap, but if you want it to just comfortable its the perfect address...

Owner Response

Friday, September 04, 2015

Greetings and many thanks for your review of The Thief . Great to read that you had such an enjoyable stay . As patrons of the Astrup Fearnley we have the possibility to offer our guests free entrance to this very fine museum . As you mentioned were located on a peninsular in the Oslo Fjord within walking distance of many of the major Oslo sights . Oslo is pedestrian friendly and i would highly recommend walking around the city as you did Wishing you a colourful Autumn and looking forward to your return Dominic Guest Relations Manager The Thief

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1

A pretentious Hotel with a very poor service

Monday, August 31, 2015, Paris, France, Triper_07

I made a mistake when making the reservation and I paid for it. I relied on the review’s big reviews numbers, with a majority of excellent, without spending some time reading the less favorable where…

I made a mistake when making the reservation and I paid for it. I relied on the review’s big reviews numbers, with a majority of excellent, without spending some time reading the less favorable where the real details are. (Or giving a look to the pictures plenty of golden naff details). So I went to the Thief convinced that it was a great hotel, and it is far from being such kind of place. Most the information I want to give is already in previous (not favorable) reviews, but just as a summary on location and service. LOCATION I chose this hotel also because of its location. But in fact it’s in one of the corners of Oslo and each time you go out you need a cab (not less than 150 Kr.) or a 15 minutes walk to reach the “real” City. Fortunately enough it was August and there was no wind. But, in a windy day or in the middle of a Norwegian winter….. At the same time, it’s located in an area plenty of restaurants which makes easy to have a meal, but also means a lot of noise (specially on weekends). On the other hand, the view from the "best view" deluxe rooms is through two buildings. Which means that the location of the hotel as suggested in the website is quite misleading. SERVICE Incredible poor (except checking out). Reception staff rude and unprofessional. Upon arrival we were received by a young woman who probably thinks she was born to be something “superior” than be professional receiving guests in a hotel. She had two phone calls while checking our reservations, so we receive no information about the facilities, nothing except the keys. Our luggage wasn't sent up either. Each day housekeeping was a disaster. Except one in four, the room was not serviced before 16:00, When we complain to the housekeeping women telling her we have switch on at 8 the light for having the room cleaned, she answered us literally that they never look at the lights and that she was working from 7. I am very sorry for that but I didn’t. pay near 400 € to wait until mid afternoon to have the room cleaned. In the evenings, they serviced the rooms but just to turn down the beds (and put a vacuum botlle.with some tea bags when the rooms have nespresso machines where you can get hot water). Bath and shower were out of scope. The breakfast was also poor given the rate paid and for a five star hotel and the service unattentive. We found two of the four days the restaurant closed for paying hotel guests due to private parties. Incredible!! On the other hand, the hotel has free wi-fi but speed is slow we had to use our phone lines regardless the cost of roaming.

Owner Response

Friday, September 04, 2015

Greetings and many thanks for your very comprehensive and personal review of The Thief . As this is not a particularly favourable review it´s hard to comment without sounding argumentative . What i can say it that we take your review very seriously and I´ll be discussing some of your points with my colleagues . I´d also like to thank you for taking the time to share your thoughts as your feedback is invaluable to the improvement of our service . Wishing you a very colourful Autumn Dominic Guest Relations Manager The Thief

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