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REVIEWS


TripAdvisor Traveller Rating (overall)

Based on 543 traveller reviews

4.5

91% Travellers recommended this hotel
5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
4.5
Location
4.5
Rooms

5

Superior service

Wednesday, May 27, 2015, Fredrikstad, Norway, LarsfromFredrikstad

We streched our budget to stay one night and enjoyed tremendously. Personal staff, who cares about your stay. All new hotel! Best location at the water front. Great food. What more do you expect from ...

We streched our budget to stay one night and enjoyed tremendously. Personal staff, who cares about your stay. All new hotel! Best location at the water front. Great food. What more do you expect from a hoteil stay?

Owner Response

Thursday, May 28, 2015

Greetings and many thanks for your review of The Thief . Great to read that you had such an enjoyable stay . So glad that you manged to " stretch your budget " and that the property and service exceeded your expectations . As you mentioned were located on the Oslo Fjord in a car free zone and the sound of seagulls is about as loud as it gets Wishing you a very warm Spring and looking forward to your return Dominic Guest Relations Manager The Thief

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5

Best in Oslo

Tuesday, May 26, 2015, Stockholm, Sweden, mita6667

Cool trendy hotel in the new area Tjuvholmen in Oslo. Nice room, modern design with a balcony and sea view over oslo fjorden. Very good breakfast. Good restaurant and a very good bar with the best dri...

Cool trendy hotel in the new area Tjuvholmen in Oslo. Nice room, modern design with a balcony and sea view over oslo fjorden. Very good breakfast. Good restaurant and a very good bar with the best drinks. Serviceminded and nice staff. It had a SPA with a pool but I just saw it did not try it but a tried the gym ang it was good and modern. Very good location near Akers Brygge and about 5 min walk to the city center. A lot of trendy restaurants and bars nearby with nice location by the sea. Just one thing to complain about - our 2 children couldn't swin in the pool because they had a 16 years limit : (. The best in Oslo.

Owner Response

Thursday, May 28, 2015

Greetings and many thanks for your review of our property . Great to read that you had such an enjoyable stay . Once again our new bar gets a mention and it´s been a real pleasure to read our guests feedback. Your comments concerning the breakfast were particularly pleasing and I´ll be sharing your thoughts with my colleagues . Wishing you a very warm Spring and looking forward to your return Dominic Guest Relations Manager The Thief

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3

Not a true 5 star

Sunday, May 24, 2015, San Francisco, teafortwosf

The good: nice location, great art collection in public spaces, very good breakfast spread. F&B manager seems very experienced and his team provided the only real 5-star experience you'd expect from s...

The good: nice location, great art collection in public spaces, very good breakfast spread. F&B manager seems very experienced and his team provided the only real 5-star experience you'd expect from say a Four Seasons property. The bad: the view from the "best view" deluxe room is through two buildings. The location of the hotel is such that most rooms have limited views, so the picture from the website is somewhat misleading.Also We had a lower floor room and was awoken by loud garbage bin and motorcycle noises on Sunday morning. The ugly: reception staff rude and unprofessional, as described by previous reviewers. The worst offense was when I was waiting in the lobby overheard the receptionist loudly complaining about some guests with someone who walked out of the back office. If they want to be rude then at least have the courtesy to do it in private, and not assume that guests are not multilingual as they are. Other irritating incidents: I arrived late because of a delayed train and called reception when I was arriving into Oslo S. Yet when I arrived at the hotel there was only a night security guy at reception. We had to wait a long time before she arrived to check us in. I requested an 1-hour late checkout, which should be automatic in a nice hotel. I was told that it was absolutely not possible.

Owner Response

Wednesday, May 27, 2015

Greetings and many thanks for your review of The Thief . Great to read that you enjoyed the location ,art & breakfast . As patrons of the Astrup Fearnley museum we have the privilege of displaying some very fine pieces of modern and contemporary art inside the property . I´d like the thank you for taking the time to share your thought as your feedback is invaluable to us . Some of your points will be taken up at future meeting as we take your comments very seriously I´d like to welcome you back to The Thief so you can experience the true levels of service that are reflected through the comments on this platform Wishing you a very warm Spring Dominic Guest Relations Manager The Thief

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5

One of the best

Friday, May 22, 2015, Riyadh, Saudi Arabia, Mohammed Z

I am always traveling. Few hotels got my attention. For sure Th E Thief is one of them. Great location, service, and people. We stayed at the Broom suite for 4 nights. It was fun and enjoyable. Locati...

I am always traveling. Few hotels got my attention. For sure Th E Thief is one of them. Great location, service, and people. We stayed at the Broom suite for 4 nights. It was fun and enjoyable. Location location location. The gym isn't that big but it has great equipment. If you are planning to visit Oslo this hotel is a MUST.

Owner Response

Wednesday, May 27, 2015

Greetings and many thanks for your short and precise review of The Thief . Great to read that you had such an enjoyable stay . As you mentioned we have a very fine & unique location on the Oslo Fjord surrounded by some superb architecture . Glad that The Gym gets a mention as we have a 24/7 profile as many of our international guest train at all times of the day & night. Your comments concerning the service were very pleasing and I´ll be sharing your thoughts with my colleagues Wishing you a very warm spring and looking forward to your return Dominic Guest Relations Manager The Thief

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5

Luxurious stay at The Thief

Friday, May 22, 2015, Birmingham, United Kingdom, Alexis B

Stunning decor and more pillows on a bed of varying thicknesses and materials than I've ever found at a hotel before! It's impossible to not sleep well here. The location is perfect for wandering arou...

Stunning decor and more pillows on a bed of varying thicknesses and materials than I've ever found at a hotel before! It's impossible to not sleep well here. The location is perfect for wandering around the town centre and visiting the art gallery opposite. We found the bar here very reasonably priced compared to most of the other bars nearby, which was very handy indeed.

Owner Response

Wednesday, May 27, 2015

Greetings and many thanks for your review of our property . Great to read that you had such an enjoyable stay . Once again The Bed gets a mention and also the fact that we have a very interesting and abundant pillow profile . There´s even a surprise pillow with a message to be found in the room . As you mentioned the area is pedestrian friendly and perfect for strolling around the dock and the museum on the waterfront Wishing you a very warm Spring and looking forward to your return Dominic Guest Relations Manager The Thief

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