You will find answers to FAQ here. If you don't find answers to your questions here then please don't hesitate to contact us.
We have 405 parking spaces in our multi-storey car park under our hotel. As a guest, you can park here for free. It's also possible to drive up to our main entrance for drop off or pick up or to load and unload your luggage.
There's access to free WiFi throughout our hotel. You can either log in with your Nordic Choice Club membership number, or with a code that you can collect from reception or get through the TV in your room. If you don't have your laptop or other equipment with you to connect to the Internet, you can use our computers in our conference area on level 5.
We serve a nice, healthy breakfast every morning. Here you can choose between a wide selection of bread, ads and sandwich fillings, hot dishes, yoghurt, fruit and vegetables, juice and coffee.
Our luggage storage is located on level 4, right next to reception. Talk to our receptionists if you want to use the room.
If you want to stay in your room a little longer, we'll be happy to arrange it for a fee. To stay up until 2pm costs NOK 200 and to stay until 5pm costs NOK 500, talk to reception and we'll be happy to help. Of course, you can continue to use our facilities after check out.
Ski shop and waxing
During the winter season you can store your skis in our ski shop and use our waxing service. This is located on the first floor, and the key to our waxing cabin can be borrowed from reception.
Have the urge for a little luxury?
Staying at a hotel shouldn't be the same as what you're used to at home. You should experience a sense of luxury, and perhaps even treat yourself to something special. Flowers in the room? Surprise someone with a bottle of champagne, fruit basket or chocolates? There are many options and we're happy to help you. Contact the hotel before your visit.
Fancy an upgrade?
Looking for some more space or added comfort? For NOK 200 you can upgrade to another type of room to add a touch of luxury.
Apartments in our cabin village
You can rent your own apartment in the cabins below our hotel. We have apartments that are 35 m2 (four beds) and 70 m2 (three bedrooms – one with double bed and two with bunk beds). Here you stay in genuine Norwegian cabins with fully-equipped kitchen, dishwasher, washing machine and tumble dryer. Contact us for more information or to make a booking.
Forgot your swimming costume? Our reception sells swimming costumes and shorts for children (5 – 13 years) and our spa reception sells swimming costumes for adults. Nappies for swimming are also sold in reception.
The closest supermarket is in Noresund, 15 mins by car from our hotel. During the winter season there's also a small grocery shop with all the basics three kilometres from our hotel at Mountain Lodge.
Forgotten clothes (not underwear) will be saved for three months. Contact the hotel if you've left something behind.
Iron and ironing board
There's an iron and ironing board in all our rooms.