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Copperhill Mountain Lodge

Åre,  Sweden

Copperhill Mountain Lodge is an alpine design hotel in Åre offering accommodation, conferences and activities. Enjoy an excellent spa, mountain food and a relaxed mountain-lodge lifestyle. Åre's ski slopes, hiking trails and unique views are close by.

Copperhill Mountain Lodge 4.5 5
TripAdvisor Traveller Rating  
Copperhill Mountain Lodge

83% Travellers recommended this hotel

Based on 379 traveller reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
4.5
Location
4.5
Rooms
4

Great for a family ski break

Tuesday, May 17, 2016, London, United Kingdom, TravelByPair

Great ski resort hotel, beautifully designed and decorated, super friendly staff with adults and with children, breakfast with more options than you could think of, very good food and great amenities…

Great ski resort hotel, beautifully designed and decorated, super friendly staff with adults and with children, breakfast with more options than you could think of, very good food and great amenities (kids club, gym, tennis table, 2 pools and an outdoor hot tub). Very nice shop too by the reception with lots of objects made out of...copper!

Owner Response

Thursday, May 26, 2016

Hi, Thank you so much for your review here on Tripadvisor! We are so glad to hear that you enjoyed your stay and or hotel. Our shop is new for this year, happy to hear that you liked it. We really like copper.. :) Welcome back! Best regards, Louise Mackegård Evensen, Hotel/HR-Manager

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4

Some wear and tear observed, but still good

Tuesday, May 17, 2016, Moscow, Russia, Ivan M

Magnificent copper-themed hotel, not brand new but in a good shape. Some wear and tear could be easily observed in suites, as endless visitors are returning from skiing in all that heavy gear. Hotel i…

Magnificent copper-themed hotel, not brand new but in a good shape. Some wear and tear could be easily observed in suites, as endless visitors are returning from skiing in all that heavy gear. Hotel is full of families during high season, so is not the best option for couples who love vicinity and sweet silence. Being Russian adapted to cold weather it was still an enormous experience to walk around during sunny cold (-32 C or 0 F) morning

Owner Response

Thursday, May 26, 2016

Hi! Thank you for your review here on Tripadvisor, this is so valuable for us. We are glad to hear that you enjoyed your stay! During the holidays, christmas and new years and the sportsbreakes that we have in sweden, we have load of families staying. If your are planning on visiting us, please give us a call so we can recommend the best period of time to come here for your special purpose. Welcome back! Best regards, Louise Mackegård Evensen, Hotel/HR-Manager

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2

Disappointed

Tuesday, April 12, 2016, , Jennifer E

I went with my mother and sister as a girls spa kinda thing. None of us had ever been to Copperhill but it's got a good reputation. It's beautifully located and the entrance was grand looking. Thing…

I went with my mother and sister as a girls spa kinda thing. None of us had ever been to Copperhill but it's got a good reputation. It's beautifully located and the entrance was grand looking. Things started to turn sour when we walked into the changing room. It was one very small area that the hotel guests and whoever paid to use the spa area was sharing. No lockers where free to use(they barely had any at all) it was so tiny you couldn't get undressed Without bumping in to the person next to you. We found a corner to undress but that's where the door to the facility was. So we got slammed several times... We had all booked different treatments and you walk through the pool area into a closed section. We walked past the relaxing chairs and everyone was occupied by a sleeping teenager(more towards child than adult) The treatments where fantastic, the area very large, clean and calm. And now back to the outside. It was packed with children, and it was very loud and not relaxing and dirty, so we decided to just shower and leave. The three showers that was meant for everyone where dirty, old razors, bandaids and empty shampoo bottles. I went to find a member of staff, and there where no one around. I went out to the front desk and called out even in my robe and no one was there. For the money we spent, this is nothing like a world class place. Yes the treatments where very good but everything else is important too. We all said we will never go back, which is sad since we are often in Åre and like a good spa afternoon.

Owner Response

Thursday, May 26, 2016

Hi, Thank you for your review, even though this is not what we want to read of course. I am sorry to hear that you did not have a good experience in our spa area. Though I am glad to hear that you enjoyed the spa treatments! I do agree with you that the locker rooms should be bigger, I hope we can change that in the future. In spa area we have different children/adult hours. This is to make sure that our guest can choose to come with or without children. I want to invite you back to us so we can get a new chance. Please contact my colleauge Frida at frida.stromberg@copperhill.se (I am just on my way on parental leave) so she can arrange a new visit for you. Best regards, Louise Mackegård Evensen, Hotel/HR-Manager

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5

Easter Ski Hollidays at Copeprhill

Monday, April 11, 2016, Community of Madrid, Spain, angeleslosada

We were in a family ski vacation. Our experience was great, our kids (7,9 & 11) loved the hotel. In general, excellent services and a beautiful landscape. The personnel was very helpful and the food (…

We were in a family ski vacation. Our experience was great, our kids (7,9 & 11) loved the hotel. In general, excellent services and a beautiful landscape. The personnel was very helpful and the food (breakfast & dinner) excellent. The only thing that was not up to the expectations was the ski service at the hotel, all the rest was fantastic.
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5

Spring ski break

Saturday, April 09, 2016, London, United Kingdom, Lucy D

Wonderful hotel in a great location. Super friendly staff, great rooms choices and an awesome spa. Really fantastic value for money. Local restaurant choices excellent. There are also good local shops…

Wonderful hotel in a great location. Super friendly staff, great rooms choices and an awesome spa. Really fantastic value for money. Local restaurant choices excellent. There are also good local shops.
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2.311.63.057 24

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