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Nordic Choice Club

7. Membership benefits

7.1. For the individual member levels: Different membership benefits apply to BLUE, SILVER, GOLD and PLATINUM. The higher the member level you achieve, the more benefits you can enjoy.

7.2. Membership benefits pertaining to the individual member level apply, at all times, as they appear in these membership terms and conditions.

7.3. The following membership benefits do not apply to Comfort Hotel Xpress and PS Hotel: complimentary mineral water, upgrade upon arrival, guaranteed room upgrade, complimentary shirt or blouse laundry.

7.4. Benefits of BLUE membership

7.4.1. Bonus points and qualifying nights in line with these terms and conditions.

7.4.2. Membership prices with a discount on bed and breakfast rates for bookings made on our website, via our app, with the hotel or via our Customer Service Department. This discount cannot be combined with other offers. Members must be logged in to claim the discount online. Non-members must sign up at the time of booking in order to process the booking.

7.4.3. When staying at Clarion Hotel®, Quality Hotel™ or our independent hotels (not PS Hotel) in Norway or Denmark, members can earn bonus points by dining in the hotel restaurant, cf. the relevant terms and conditions above. No restaurant bonus points are awarded at the Collection hotels within Clarion Hotel®.

7.4.4. When staying at Clarion Hotel®, Quality Hotel™ or our independent hotels in Sweden or Finland, members will receive a restaurant voucher to the value of SEK 35 or 4 EUR per night, which may be redeemed for food or beverages in the hotel restaurant (does not apply to spirits or cigarettes). These vouchers can also be used for selected food and drinks from Lounge 24 at Quality Hotel®In Finland the purchase must include food to allow the coupon to be used for alcoholic beverages. These vouchers are personal and only valid for purchases the specified date and cannot be redeemed for cash, no change is given. No restaurant bonus points are awarded at the Collection-hotels within Clarion Hotel®.

7.4.5. Members can earn an extra 10% worth of bonus points by booking via our website or via our app. These additional points are calculated based on the bonus for the room and breakfast rate.

7.4.6. Members can make bookings on our website or via our app without providing a debit/credit card number. The same cancellation terms apply. Bookings must be cancelled if members do not wish to use a room. If members fail to cancel the room in time, they will be billed for the first night. In case of non-payment, we will take action to claim the money.

7.5. Benefits of SILVER membership

7.5.1. All benefits pertaining to BLUE level apply.

7.5.2. Cancellation deadline extended to 9pm on the day of arrival. This does not apply to prepaid bookings or bookings made via online travel agents including, but not limited to, Expedia.com, Hotels.com, Booking.com, Orbitz.com, CheapTickets.com, Priceline.com, etc.

7.5.3. Restaurant voucher to the value of SEK 75 or 8 EUR. Other terms and conditions pursuant to 7.4.5.

7.5.4. An extra 10% benefit bonus. These additional points are calculated based on the bonus for the room and breakfast rate.

7.5.5. Late check-out option until 4pm free of charge. To be agreed with the staff at reception on arrival.

7.5.6. Members are offered status match for Five Star with Hertz for a period of three years. Status match can be obtained by contacting Nordic Choice Hotels' customer service.

7.6. Benefits of GOLD membership

7.6.1. All BLUE and standard SILVER benefits apply.

7.6.2. A free bottle of mineral water or soft drink from the mini bar per night. If the room has no mini bar, the beverages are available from reception.

7.6.3. Guaranteed room (exceptions apply at certain times) at a destination if the member books, at the latest, 48 hours prior to arrival via Nordic Choice Hotels' customer service at regular price. The room guarantee benefit cannot be combined with contract prices or other discounts. The Nordic Choice Club cannot guarantee room category and upgrades when using this benefit.

7.6.4. Free early check-in option, if the hotel has an available room(s).

7.6.5. Restaurant voucher to the value of SEK 125 or 13 EUR. Other terms and conditions pursuant to 7.4.5.

7.6.6. Late check-out option until 6pm free of charge. To be agreed with the staff at reception on arrival.

7.6.7. Possible upgrade to highest room category if available on arrival. Room category to be determined on arrival. Certain suites at selected hotels are exempt from this provision.

7.6.8. Members are offered status match for President's Circle with Hertz for a period of three years. Status match can be obtained by contacting Nordic Choice Hotels' customer service.

7.6.9. An extra 20% benefit bonus. These additional points are calculated based on the bonus for the room and breakfast rate.

7.7. Benefits of PLATINUM membership

7.7.1. All BLUE, SILVER and GOLD benefits apply for our PLATINUM members.

7.7.2. Restaurant voucher to the value of SEK 125 or 13 EUR. Other terms and conditions pursuant to 7.4.5

7.7.3. Guaranteed room (exceptions apply at certain times) at a destination if the member books, at the latest, 24 hours prior to your arrival via Nordic Choice Hotels' customer service at regular price. The room guarantee benefit cannot be combined with contract prices or other discounts. The Nordic Choice Club cannot guarantee room category and upgrades when using this benefit.

7.7.4. Complimentary laundry of a shirt or blouse (one per stay). Note that the time by which laundry must be dropped off varies between the hotels.

7.7.5. Guaranteed room category upgrade one level. This applies if the hotel has more than one room category.

7.7.6. Guaranteed late check-out up to 6pm Must be agreed with staff at reception prior to the normal checkout time.

7.7.7. If the hotel has standard double rooms available, PLATINUM members can use bonus points whenever it suits them member. This only applies when the members make the booking themselves and cannot be used by others. Does not apply when using the 24/48-hour guarantee and excludes the benefits about guaranteed and possible upgrade.

7.7.8. Complimentary fitness at those of our hotels that are equipped with fitness facilities, including in cases where the member is not staying at the hotel. Show your PLATINUM level in app or state your membership number for admission to the fitness facilities. Note that not all hotels offer changing rooms and showers for use after exercise.

7.7.9. An extra 30% benefit bonus. These additional points are calculated based on the bonus for the room and breakfast rate.

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