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Nordic Choice Club

Frequently Asked Questions

Below are the most frequently asked questions and their answers.

How do I redeem my bonus points for a gift voucher?

You redeem your points for a gift voucher of a certain value that is then used as a partial payment for a charter trip. You redeem your points in the Points Shop where you can see which gift vouchers are available for your points balance.

What are the values of the gift vouchers?

The gift vouchers are available in the following values: SEK 300 (10 000 bonus points), SEK 500 (15 000 bonus points) and SEK 2,000 (50 000 bonus points). You can only choose the gift vouchers corresponding to your earned bonus points, the other values are displayed but cannot be selected.

Can I give away a gift voucher?

Yes, you can give the gift voucher to anyone you like. You enter the name of the recipient yourself when you redeem your points in the Points Shop.

How do I receive the gift voucher?

When you have redeemed your points for a gift voucher in the Points Shop, it is sent to you via e-mail or sms. You decide yourself your preferred delivery upon ordering the gift voucher. Log in on My Page to verify that you have registered a valid telephone number and e-mail address.

When will I receive my bonus points?

The bonus points will be added to your Nordic Choice club account after departure.

Do the same terms apply for TUI´s sister companies in the Nordic Countries?

Yes, same offers apply to charter trips booked via TUI in Norway, Denmark and Sweden. 

Are all trips with TUI included?

You can earn bonus points on all charter trips with TUI as tour operator. 

Do I get a discounted rate at Nordic Choice Hotels airport hotels?

Yes, as a TUI traveller, you are offered a discounted rate on hotel rooms when staying in connection to your charter trip/package holiday at one of Nordic Choice Hotels airport hotels, located at the Nordic airports.

TUI giftcards are valid for 3 years. The giftcards cannot be exchanged for cash.

If you cannot find the answer to your questions, please contact Nordic Choice Hotels Customer service.

2.564.374.001 22
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