Clarion Hotel® Gillet

This used to be a great hotel with friendly staff and well maintained rooms but they seem to not care anymore. This time, it started already at booking stage. After the confirmation they say that there may be renovations, this should be CLEARLY stated before you hit confirm. Thankfully I was not disturbed during my stay. Upon arrival the attitude from the receptionist was almost a bit like “why are you here?” No welcome back, no recognition as choice club member etc... (learn from your competitor Radisson in the sam town how you treat returning guests) not what I appreciate after a long day with flight delays. Bathroom was not clean and the shower head in the ceeling and make up mirror can not have been dusted and cleaned in 2019... I pointed this out to the reception and all I got was a “I will tell them”, no apology or anything. What saved the stay was the breakfast buffet (albeit the juice concentrate is extremely cheap) and the grant of late check out which was the only thing done with a smile during my stay. Friends who stayed with Scandic across the road got much more value for their money.

As i travel a lot at work i consider myself an experienced hotel customer. With that said i can adequately compare the standard within and between different hotel chains. Stayed one night at this hotel. New for this hotel that i haven’t experienced with other Clarion hotels is a personal email sent out in advance before your stay with short information. This could be partly due to the renovations currently going on for information. I booked a single room. Positives: - Good service at the front desk, with a young staff that is helpful - Nice looking lobby - Well lit corridors/hallways - The rooms are well equipped (standard offers like any hotel room) - A good bathroom with a nice soap and cream selection from the brand “rituals”. - Outstanding breakfast with a very variable and good selection (this was what was the biggest reason for the high grade of this hotel). The selection is everything from fruit, cereal, breads and pancakes to making your own waffles! Negatives: - A bit too easy to hear people in the hallway - The bed was not the most comfortable one i’ve slept in, even though it wasn’t uncomfortable, compared with other hotels. - The pillow selection was either 2 small ones or one huge one! Both options were big and made the neck get cranked uncomfortably. Summary: A very good, comfortable and well located hotel that compares with other hotels of the same chain. What was outstanding at this hotel that stood out from the others in the same chain and other hotels was its breakfast. This was what made the grade go up to 4+ The renovation and noise level was not very disturbing for me as i didn’t hear it much. I would definitely stay at this hotel again in the future if it should cross my path and i would recommend it to others.

Uppsala has so much to offer with it's excellent location along the small Fyris river(Fyrisån). The town is rather famous for the Vikings, the 15th century cathedral, Uppsala Castle and the University. The Hotel itself is positioned in the city center with a handy parking garage below as well as a spa and gym. The hotell diner is nice but my favourite place to dine is the old "Station" by the railroad. The shopping is rather good as well. I definatly recommend this lovely hotell.

It's the third time I'm visiting and it's been spot on once again! It's so good I'm writing a review first time ever in my life as I think these guys definitely deserve it. The staff are super friendly, the rooms are spotlessly clean, the breakfast buffet is lush and the beds and bedding are out of this world comfy!!! I just love it and can't wait to stay there again!!!

Very good hotel near the city center with great conditions. The restaurant presents great breakfasts and meals. It is also possible to beer. The rooms are good and you can choose not to clean every day due to ecological reasons. Very well equiped conference rooms.