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The Clarion Collection Hotel Kung Oscar is a true gem in central Trollhättan. Enjoy this oasis of calm near the train station and some great shops and restaurants. Breakfast, Afternoon Sweets and an Evening Meal are included. This is a cash-free hotel.
My husband has been working on a project in Trollhättan and this is the third hotel we have stayed in. We parked on the street and avoided the cost of the parking at the hotel or the parking garage.…
Thank you for taking your time to share with us your thoughts about your stay here at Clarion Collection Hotel Kung Oscar! We always strive to improve our guest experiences so we are very glad to hear more about what we can do.
I will share you thoughts with all the staff at the hotel in order for us to improve our service for the future.
I hope that we can welcome you back with your husband in the future!
Marcus, Hotel Manager
A nice little hotel, in Trollhättan.
Friendly atmosphere and I was greeted as a valuable guest.
In the room price, evening meal is included and a very nice buffet was served. If you require a vegetari…
Thank you for your review here on TripAdvisor and for your very kind words! I am so happy that you had a nice stay while in the area. I will share your thoughts with my staff in order for them to keep up the good work and also I want them to feel pride in what they accomplish daily at the hotel.
I hope that we can welcome you back soon again!
Its a small detail,but the eggs were fantastic. It shows attention to the details is noticed. The room was very clean and the bathroom. Good hotel and I think it's very well priced. Easy access to the…
Dear Duncan H,
Thank you so much for your wonderful review and big thanks from our kitchen staff for the comments on the eggs! I am very happy to hear that you enjoyed your stay with us and I really hope that we in the future will have the opportunity to welcome you back to us again!
Good warm dinner dish plus a great diverse salad, good breakfast. Decent rooms, great beds, comfy mattresses. Close to the city centre. Complementary bikes for a trip to the lockers or the shopping ma…
Dear Nils H,
Thank you for the review here on TripAdvisor, we are always thankful to hear what our guests think about our hotel!
I am glad that you had a pleasant stay and I will share your thoughts with my colleagues at the hotel as well.
You are more than welcome back soon again!
This was the worst Clarion hotel I stayed in during my two week tour of Sweden. It is tired, needs renovation and offers poor value - particularly in comparison with other Clarion Collection hotels. L…
Thank you for taking your time and express your feelings here on TripAdvisor!
I am sorry to hear that we were the worst Clarion hotel you stayed at during your tour of Sweden, that is very disappointing to hear off course. I am also surprised to hear that for instance the breakfast was poor compared to other Clarion Collection hotels as it is the exact same standard, products and content as the other hotels with two exceptions, we serve pancakes as well, not all Collection hotels do that.
Regarding the room cleaning, I am have taken the problem with the interest from the staff onward to the Front Office Manager, however we do have a project called Sweet Dreams with a sign hanging on your door saying no thanks to cleaning. If you don't remove this from the door we donate money to UNICEF in their work to offer children a safe place to sleep instead of going into child prostitution and this may be the reason that you didn't get your room cleaned during the day. However, the interest from our staff is off course not acceptable and would still have been fixed upon you mentioning this to them.
I have not heard from you in any other way then Tripadvisor and I would gladly like to hear more from you, feel free to contact me directly by email on firstname.lastname@example.org if there is anything more you would like to add so we can continue our progress in creating the best guest experience possible.
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