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Clarion Collection® Hotel Kung Oscar Trollhättan ,  Sweden

See all hotels in Trollhättan, Sweden
  • The facade of the Kung Oscar Hotel in Trollhatten
  • The entrance of the Kung Oscar Hotel in Trollhatten
  • Elegant and relaxing spa at Kung Oscar Hotel in Trollhatten
  • Hip and bright hotel room at Kung Oscar Hotel in Trollhatten
  • Trendy standard single room at Kung Oscar Hotel in Trollhatten
  • Bright and spacious standard twin room at Kung Oscar Hotel in Trollhatten
  • Rent a bike and experience the location near the Kung Oscar Hotel in Trollhatten

Clarion Collection® Hotel Kung Oscar

Trollhättan,  Sweden

The Clarion Collection Hotel Kung Oscar is a true gem in central Trollhättan. Enjoy this oasis of calm near the train station and some great shops and restaurants. Breakfast, fika and an evening meal are included. This is a cash-free hotel.

Clarion Collection® Hotel Kung Oscar 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
380 reviews
4.5
Cleanliness
4
Sleep Quality
4
Value
4.5
Service
4.5
Location
4
Rooms
2

Bad Price-performance ratio - not an upscale class hotel

Sunday, August 08, 2021, , juliabX1487AZ

We stayed at this hotel for three nights as part of a round trip. Unfortunately, the hotel could not live up to the advertised upscale hotel class. The staff was friendly and helpful, but the hotel is…

We stayed at this hotel for three nights as part of a round trip. Unfortunately, the hotel could not live up to the advertised upscale hotel class. The staff was friendly and helpful, but the hotel is getting in its years. The room 423 was very small with about 12 square meters, so that one hardly knew where to put the suitcases. The bathroom can be described more as a wet room than a bathroom. The carpets in the hallways were dirty and although there was no handyman work going on, ceiling tiles were out and cables and pipes were exposed. The dinner offered was at canteen level. Unfortunately, the price-performance ratio is not right here.

Owner Response

Friday, September 24, 2021

Dear juliabX1487AZ, Thank you for your time and your review here on Tripadvisor! I am not sure where the information that we are an upscale class hotell is to be found but you are more than welcome to email us at cc.kungoscar@choice.se and inform us where this information can be found so we can have a look at this. We would rather say that we are a midscale hotel with a personalized service that offer breakfast, "fika" and dinner included in the price for all our guests. The room type you had booked where one of the smaller rooms yes but we could have arranged for an upgrade on site should you have wished, it is only a small amount charged per day for a larger room. There where and is still work going on as we are installing Air Conditioning-units in all our rooms to improve the comfort even further when staying with us. I will forward your feedback to our department managers for follow up. Yours truly, Marcus

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5

Excellent service and nice rooms

Thursday, February 04, 2021, Key West, Florida, JW464

This is a perfect hotel for a business trip in this area. Very friendly staff who was keen on making sure that I felt very Covid-19 safe. Free evening buffet with both soup and warm meal was ideal as…

This is a perfect hotel for a business trip in this area. Very friendly staff who was keen on making sure that I felt very Covid-19 safe. Free evening buffet with both soup and warm meal was ideal as it was freezing and snowing outside. They also have some local craft beers to chose between. Beds are comfortable and the staff is very friendly. I can truly recommend this hotel.

Owner Response

Friday, September 24, 2021

Dear JW646, thank you for taking your time and writing a review and especially for your kind words! I am very glad to read that you had such a pleasant stay with us. We always strive to make our guests stay a positive experience and in this case we really seemed to have done a good job, thank you! Hope that we can welcome you back again in the future sometime. Yours truly, Marcus

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3

Need a good course in customer service!

Thursday, March 26, 2020, Lund, Sweden, KTLund

We have stayed at this hotel several times in the past two years as my husband is occasionally working in Trollhättan. However, our last stay was not a positive experience. We arrived around noon an…

We have stayed at this hotel several times in the past two years as my husband is occasionally working in Trollhättan. However, our last stay was not a positive experience. We arrived around noon and my husband left to work. We were told it would cost 200 kronor per hour to check in early!!! So, I sat in the tiny lobby where there seemed to be some kind of meeting going on and they were cleaning the floor with a big machine on the other side. I went out for a walk in the wind and rain and looked forward to coming in to fika. . . . . but it was cancelled because of Corona . . . but there was no discount on our room. Our bathroom smelled musty-moldy. Our double bed was 140 wide and we did not sleep well as my husband is 2 meters tall. Should I have asked the size of a double bed? The room was tiny and crowded as was the bathroom. Not at all worth the price. Plus, the minibar, which we did not use, had a light that glowed all night.

Owner Response

Wednesday, April 01, 2020

Dear KTLund, Thank you for your review and feedback here on Tripadvisor! I am sorry to hear that you were disappointed this time around but yes, the check-in time is normally at 3 pm and if you wish to check in before that we charge a early check in-fee. As the fika and kvällsmåltid (previously known as Tonight's Special) is something that we give out for free, we don't do any discounts as they have been removed due to the Corona-virus. We have also informed all our guest by this in the app, on the website and in the pre-stay email sent to you before your arrival. Should you not have received this information I am very sorry for this and I will speak directly with the staff that checked you in that should have given you this information as well. The room type you booked does have a double bed which is 140 cm wide, also known as a Queen-size bed but if it happens again please let us know whilst you are at the hotel so we can change you into another room, so both you and your husband can sleep well which of course is our intention for all guests. I wish you all the best and hope that we can welcome you back to the hotel in the future sometime!

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4

Basically good but some attention to detail lacking

Saturday, July 06, 2019, Lund, Sweden, KTLund

My husband has been working on a project in Trollhättan and this is the third hotel we have stayed in. We parked on the street and avoided the cost of the parking at the hotel or the parking garage.…

My husband has been working on a project in Trollhättan and this is the third hotel we have stayed in. We parked on the street and avoided the cost of the parking at the hotel or the parking garage. We arrived about 7.30 and enjoyed a nice evening meal of fish. We wanted a beer and a drink at the bar but it took quite a while and our food was sitting waiting while my husband stood waiting for our drinks. Not the hotel's "fault" but there was a screaming child in the eating area which did not add to the enjoyment of our meal. The next day, my husband left early for work and paid for the room. He told them that I was still there. However, the maid knocked on the door while I was taking a shower. Also my sleep was disturbed by seagulls and a beeping truck outside out window at 7am as part of the road construction outside the hotel. Since there is no air conditioning, we had our window open. So. . . . not a restful night for me. . . . only partially the hotel's fault. Good bed and nice room in the annex. Good breakfast but no place to sit. I borrowed a bike,, which is free, and biked to the locks, power station tour and the water release. So. . . . lots of good things but room for improvement. Also, the staff replenishing the food and clearing dishes barged in front of guests who were eating and were extremely noisy in doing their work in the dining room.

Owner Response

Friday, July 12, 2019

Dear KTLund, Thank you for taking your time to share with us your thoughts about your stay here at Clarion Collection Hotel Kung Oscar! We always strive to improve our guest experiences so we are very glad to hear more about what we can do. I will share you thoughts with all the staff at the hotel in order for us to improve our service for the future. I hope that we can welcome you back with your husband in the future! Yours Truly, Marcus, Hotel Manager

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4

In the area for meetings

Wednesday, February 27, 2019, Lund, Sweden, cmv_nordahl

A nice little hotel, in Trollhättan. Friendly atmosphere and I was greeted as a valuable guest. In the room price, evening meal is included and a very nice buffet was served. If you require a vegetari…

A nice little hotel, in Trollhättan. Friendly atmosphere and I was greeted as a valuable guest. In the room price, evening meal is included and a very nice buffet was served. If you require a vegetarian alternative inform the reception at check in.. My room was clean and comfortable, really liked the bed. At this stay I didn´t use the gym but there is one available. One upside is that you can park your car in the courtyard no extra charge. Breakfast was good, with the usual assortment. Good value for money.

Owner Response

Thursday, March 07, 2019

Dear cmv_nordahl, Thank you for your review here on TripAdvisor and for your very kind words! I am so happy that you had a nice stay while in the area. I will share your thoughts with my staff in order for them to keep up the good work and also I want them to feel pride in what they accomplish daily at the hotel. I hope that we can welcome you back soon again!

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