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Clarion Collection® Hotel Kung Oscar Trollhättan ,  Sweden

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  • Hip and bright hotel room at Kung Oscar Hotel in Trollhatten
  • The facade of the Kung Oscar Hotel in Trollhatten
  • The entrance of the Kung Oscar Hotel in Trollhatten
  • Elegant and relaxing spa at Kung Oscar Hotel in Trollhatten
  • Rent a bike and experience the location near the Kung Oscar Hotel in Trollhatten
  • Trendy standard single room at Kung Oscar Hotel in Trollhatten
  • Bright and spacious standard twin room at Kung Oscar Hotel in Trollhatten

Clarion Collection® Hotel Kung Oscar

Trollhättan,  Sweden

The Clarion Collection Hotel Kung Oscar is a true gem in central Trollhättan. Enjoy this oasis of calm near the train station and some great shops and restaurants. Breakfast, fika and an evening meal are included. This is a cash-free hotel.

Clarion Collection® Hotel Kung Oscar 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
366 reviews
4.5
Cleanliness
4
Sleep Quality
4
Value
4.5
Service
4.5
Location
4
Rooms
3

Need a good course in customer service!

Thursday, March 26, 2020, Lund, Sweden, KTLund

We have stayed at this hotel several times in the past two years as my husband is occasionally working in Trollhättan. However, our last stay was not a positive experience. We arrived around noon an…

We have stayed at this hotel several times in the past two years as my husband is occasionally working in Trollhättan. However, our last stay was not a positive experience. We arrived around noon and my husband left to work. We were told it would cost 200 kronor per hour to check in early!!! So, I sat in the tiny lobby where there seemed to be some kind of meeting going on and they were cleaning the floor with a big machine on the other side. I went out for a walk in the wind and rain and looked forward to coming in to fika. . . . . but it was cancelled because of Corona . . . but there was no discount on our room. Our bathroom smelled musty-moldy. Our double bed was 140 wide and we did not sleep well as my husband is 2 meters tall. Should I have asked the size of a double bed? The room was tiny and crowded as was the bathroom. Not at all worth the price. Plus, the minibar, which we did not use, had a light that glowed all night.

Owner Response

Wednesday, April 01, 2020

Dear KTLund, Thank you for your review and feedback here on Tripadvisor! I am sorry to hear that you were disappointed this time around but yes, the check-in time is normally at 3 pm and if you wish to check in before that we charge a early check in-fee. As the fika and kvällsmåltid (previously known as Tonight's Special) is something that we give out for free, we don't do any discounts as they have been removed due to the Corona-virus. We have also informed all our guest by this in the app, on the website and in the pre-stay email sent to you before your arrival. Should you not have received this information I am very sorry for this and I will speak directly with the staff that checked you in that should have given you this information as well. The room type you booked does have a double bed which is 140 cm wide, also known as a Queen-size bed but if it happens again please let us know whilst you are at the hotel so we can change you into another room, so both you and your husband can sleep well which of course is our intention for all guests. I wish you all the best and hope that we can welcome you back to the hotel in the future sometime!

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4

Basically good but some attention to detail lacking

Saturday, July 06, 2019, Lund, Sweden, KTLund

My husband has been working on a project in Trollhättan and this is the third hotel we have stayed in. We parked on the street and avoided the cost of the parking at the hotel or the parking garage.…

My husband has been working on a project in Trollhättan and this is the third hotel we have stayed in. We parked on the street and avoided the cost of the parking at the hotel or the parking garage. We arrived about 7.30 and enjoyed a nice evening meal of fish. We wanted a beer and a drink at the bar but it took quite a while and our food was sitting waiting while my husband stood waiting for our drinks. Not the hotel's "fault" but there was a screaming child in the eating area which did not add to the enjoyment of our meal. The next day, my husband left early for work and paid for the room. He told them that I was still there. However, the maid knocked on the door while I was taking a shower. Also my sleep was disturbed by seagulls and a beeping truck outside out window at 7am as part of the road construction outside the hotel. Since there is no air conditioning, we had our window open. So. . . . not a restful night for me. . . . only partially the hotel's fault. Good bed and nice room in the annex. Good breakfast but no place to sit. I borrowed a bike,, which is free, and biked to the locks, power station tour and the water release. So. . . . lots of good things but room for improvement. Also, the staff replenishing the food and clearing dishes barged in front of guests who were eating and were extremely noisy in doing their work in the dining room.

Owner Response

Friday, July 12, 2019

Dear KTLund, Thank you for taking your time to share with us your thoughts about your stay here at Clarion Collection Hotel Kung Oscar! We always strive to improve our guest experiences so we are very glad to hear more about what we can do. I will share you thoughts with all the staff at the hotel in order for us to improve our service for the future. I hope that we can welcome you back with your husband in the future! Yours Truly, Marcus, Hotel Manager

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4

In the area for meetings

Wednesday, February 27, 2019, Lund, Sweden, cmv_nordahl

A nice little hotel, in Trollhättan. Friendly atmosphere and I was greeted as a valuable guest. In the room price, evening meal is included and a very nice buffet was served. If you require a vegetari…

A nice little hotel, in Trollhättan. Friendly atmosphere and I was greeted as a valuable guest. In the room price, evening meal is included and a very nice buffet was served. If you require a vegetarian alternative inform the reception at check in.. My room was clean and comfortable, really liked the bed. At this stay I didn´t use the gym but there is one available. One upside is that you can park your car in the courtyard no extra charge. Breakfast was good, with the usual assortment. Good value for money.

Owner Response

Thursday, March 07, 2019

Dear cmv_nordahl, Thank you for your review here on TripAdvisor and for your very kind words! I am so happy that you had a nice stay while in the area. I will share your thoughts with my staff in order for them to keep up the good work and also I want them to feel pride in what they accomplish daily at the hotel. I hope that we can welcome you back soon again!

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4

Best scrambled eggs

Thursday, January 03, 2019, , Nimmo5406

Its a small detail,but the eggs were fantastic. It shows attention to the details is noticed. The room was very clean and the bathroom. Good hotel and I think it's very well priced. Easy access to the…

Its a small detail,but the eggs were fantastic. It shows attention to the details is noticed. The room was very clean and the bathroom. Good hotel and I think it's very well priced. Easy access to the motorway which is always good in the morning

Owner Response

Tuesday, January 15, 2019

Dear Duncan H, Thank you so much for your wonderful review and big thanks from our kitchen staff for the comments on the eggs! I am very happy to hear that you enjoyed your stay with us and I really hope that we in the future will have the opportunity to welcome you back to us again! Kind Regards Marcus Hotelmanager

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4

Kung Oscar

Tuesday, November 06, 2018, Lorch, Germany, 523nilsh

Good warm dinner dish plus a great diverse salad, good breakfast. Decent rooms, great beds, comfy mattresses. Close to the city centre. Complementary bikes for a trip to the lockers or the shopping ma…

Good warm dinner dish plus a great diverse salad, good breakfast. Decent rooms, great beds, comfy mattresses. Close to the city centre. Complementary bikes for a trip to the lockers or the shopping mall.

Owner Response

Sunday, November 11, 2018

Dear Nils H, Thank you for the review here on TripAdvisor, we are always thankful to hear what our guests think about our hotel! I am glad that you had a pleasant stay and I will share your thoughts with my colleagues at the hotel as well. You are more than welcome back soon again!

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