We hope to you soon at the Quality Hotel Nacka! Below you'll find a list of frequently asked questions for those of you planning a stay at our hotel. Please don't hesitate to contact us in case you have any further queries.
Information for guests staying at the hotel on 27 September 2018
The district heating system will be undergoing maintenance work on 27 September 2018. This means that the heating and hot water supply will be shut down from 8am - 4pm. We apologise for any inconvenience.
Can I use cash at the hotel?
The Quality Hotel Nacka has been a cash-free hotel since 1 September 2017. This provides a safer working environment for our staff as it reduces the risk of theft and burglary. It also means that we have more time to spend on taking care of our guests. For guests it means faster and more secure payments. We accept all major debit and credit cards. Please contact us for more information.
Will my room be cleaned?
Cleaning is included, but you must let us know! Simply hang the sign on your door by 11pm the day before if you would like your room to be cleaned. Otherwise we will donate money to the Sweet Dreams Stay project, a collaboration with UNICEF, which helps children affected by human trafficking. Find out more about our Sweet Dreams Stay project here.
Does the hotel have parking?
We offer comlimentary parking here at the hotel, but you will need to get a parking permit from the reception. Enter "Quality Hotel Nacka" into your navigation system to get the best route to the hotel.
Is breakfast included? Can I have breakfast if I check out very early in the morning?
We serve a large buffet breakfast, with plenty of organic produce that is delicious, nutritious and filling. A proper hotel breakfast in other words! Breakfast is always included in the price of your room. Please let us know if you need to check out before our breakfast buffet opens and we will organise an "early bird bag" for you.
Is there WiFi? What does it cost?
Our free WiFi can be accessed from anywhere in the hotel. You can get a code from the reception or log in using your Nordic Choice Club membership number. It couldn't be easier.
Is there a gym or spa at the hotel?
We have a pool and gym equipped with cardio and weightlifting machines, so you can stay in shape even when you're away from home. Access to the gym, sauna, pool and relaxation area is free of charge for all hotel guests.
Is there a restaurant at the hotel?
At Brasserie X, Nordic ingredients meet French inspiration, much to the delight our our guests. Book a table at email@example.com or by calling +46 8 506 160 00.
Can I buy snacks at the hotel?
We offer a wide range of snacks, light meals, drinks and other necessities at Lounge 24 in the lobby. You needn't watch the clock - we're open 24/7!
Can I upgrade my room?
If you'd like to make your stay with us just that little bit more luxurious, why not upgrade to a higher standard of room or book one of our VIP packages. Please don't hesitate to contact us so we can help make your stay truly memorable.
Is there a luggage storage room?
We offer luggage storage before and after your stay.
What can I do if I've forgotten my toothbrush or other toiletries?
At reception we sell just about everything you might need: toothbrushes, toothpaste, razors, shaving cream, sewing kits and shower caps. There's also a shoe-shine machine in our lobby.
The Stockholm Card
You can buy a Stockholm Card in the reception, which gives you free admission to more than 75 museums and attractions, as well as free travel on Stockholm's public transport system.
There's an ironing room for hotel guests in our relaxation area.