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Comfort Hotel® Kista Kista ,  Sweden

See all hotels in Stockholm, Sweden

Comfort Hotel® Kista

Kista,  Sweden

Guests can look forward to 194 modern hotel rooms, a barception, large lounge and gym, as well as an ideal location near Kista Galleria and Kistamässan, just 18 mins by metro from central Stockholm.

Comfort Hotel® Kista 4 5
TripAdvisor traveller rating  
Sustainability Rating
9.2
out of 10
Sustainability Rating

This is our own sustainability rating that reflects how each hotel performs within several different sustainability areas. The rating is an average of the last 7 days.

9.2
out of 10
Rating for Comfort Hotel® Kista

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

Selected goals within Strawberry
Climate neutral by 2030

Our goal is to be climate neutral within our own operations by 2030, while also halving emissions in our supply chains.

Less food waste by 2030

We are working hard and proactively to reduce food waste by 50% in our operations by 2030.

TripAdvisor traveller rating

4
141 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
4.5
Location
4.5
Rooms
5

a very good experience

Friday, September 01, 2023, , nmiott508125

We stayed here for a 3-day vacation. The room was very clean and comfortable. The breakfast was rich and varied and the staff always friendly and qualified. Hotel is really near to the metro station,…

We stayed here for a 3-day vacation. The room was very clean and comfortable. The breakfast was rich and varied and the staff always friendly and qualified. Hotel is really near to the metro station, so it's convenient for travel.

Owner Response

Wednesday, September 06, 2023

Dear guest, Thank you for taking your time to give us a review! We are happy to here you enjoyed the cleanliness, breakfast, location and service from my colleagues during your stay. We hope you enjoyed the rest of Stockholm and hope we get the opportunity to welcome you back to us in the future!

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1

Disappointing

Tuesday, August 15, 2023, Hamburg, Germany, Storyteller763999

Unfortunately disappointing…won’t be coming back. The hotel is good in all aspects except the fact that air conditioning is running non stop in the rooms without any option to switch it off. There is…

Unfortunately disappointing…won’t be coming back. The hotel is good in all aspects except the fact that air conditioning is running non stop in the rooms without any option to switch it off. There is also no way to open a window for fresh air, which makes the entire experience just unpleasant. Good sleep not possible :-( really a pity because otherwise the hotel has a lot to offer…

Owner Response

Thursday, August 17, 2023

Dear guest, Thank you for taking the time to give us a review! We are happy to hear that you think that we have a lot to offer as a hotel but due to fire security, is it not possible to open the windows in our rooms. We have a central heating/cooling system where you can adjust the temperature between 19-23 degrees. Even though we respect your opinion regarding the possibility of opening the windows we just want to let you know that you are more than welcome back to the hotel in the future!

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4

Great modern hotel with easy access to central Stockholm

Monday, July 10, 2023, Buxton, United Kingdom, tom p

Great modern four star hotel in Stockholm suburbs. Convenient for reaching from the motorway and for parking. Five minute walk from the metro that gets you into central Stockholm in 15 minutes. Great…

Great modern four star hotel in Stockholm suburbs. Convenient for reaching from the motorway and for parking. Five minute walk from the metro that gets you into central Stockholm in 15 minutes. Great breakfast and helpful and friendly staff.

Owner Response

Wednesday, July 12, 2023

Dear guest, Thank you for taking your time to give us a review! We are happy to hear you enjoyed staying with us. We hope we get the opportunity to welcome you back to us in the future.

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1

Parking Issues

Sunday, January 22, 2023, , 284deepikat

The hotel do not provide any clear instructions to their guests that the parking lot is not their private nor any instructions to follow while using it. We got penalty of 1800 Kr just because of parki…

The hotel do not provide any clear instructions to their guests that the parking lot is not their private nor any instructions to follow while using it. We got penalty of 1800 Kr just because of parking ticket was not visible to the authorized person. After asking help from the hotel staff they just replied saying its not their concern and she cant help saying she is not the queen of sweden. We also had another guest with us with the similar issue. It feels like getting robbed and being new in the country we feel helpless to resolve such issue.

Owner Response

Wednesday, July 12, 2023

Dear 284deppikat, Thank you for taking your time to give us a review! We are sorry to hear that you got a parking ticket during your stay. As you mention we do not have any parking lots managed by the hotel either under the hotel in the garage or outside the hotel on the streets. We have tried to make as clear instructions as possible down in the garage of how to do the payment, but I will have a look at this again and see how it can be even more clear for guests parking their cars. Again, thank you for your feedback! This helps us to improve and get better. We hope we get the opportunity to welcome you back to us in the future and that you are willing to give us a second chance.

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4

Perfect for shopping and visit the Kista Mässa

Monday, November 07, 2022, Stockholm, Sweden, 341jenniel

Clean, comfortable room and close to shopping and Kista Mässan. Nice family room with sofa bed. If lactose intolerant there are few choices at breakfast but in all a good choice for a stay. Me and my…

Clean, comfortable room and close to shopping and Kista Mässan. Nice family room with sofa bed. If lactose intolerant there are few choices at breakfast but in all a good choice for a stay. Me and my family will come back ☺️

Owner Response

Wednesday, November 09, 2022

Dear 341jenniel, Thank you for taking your time to give us a review! We are happy you enjoyed the cleanliness, comfort and location of the hotel during your stay. I will follow up on your feedback regarding lactose free options, thanks for sharing! We look forward to welcome you back to us in the future!

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