Comfort Hotel® Kista

I enjoyed my visit here my room was clean my shower was awesome and my breakfast was good except of the coffee there is much room for improvement. The staff was very helpful and very friendly overall I enjoyed my visit! I will come back!

This hotel is very similar to the nearby Connect Hotel but generally a bit better, mainly for the breakfast. The room was a good size with a nice bathroom and excellent shower. Comfortable bed. Friendly staff and good wifi (although it wasn'tt working for a period on the first evening). I've tried three hotels in central Kista and this is the best so far.

Simply a place to sleep and eat a good breakfast. Strange the respesionist didn't speak "Svenska" at all, since we are in Sweden. Too bad :(. Later on the Swedish speaking staff was at hand. Thats why I didn't give them 5 stars. Stayed there for 3 nights. No refreshing of the room during our stay. If you don't ask for it that is. They say the company will pay an amount for some charity. Think of it as you like... It is not possible to open any window, but despite a very hot and sunny weather, the room temperature was OK. If you come by car, and don't want to drive around in Stockholm, this is the place. The hotel is very close to the subway, which brings you downtown in 20 minutes. You may park in a garage in the hotel basement, with elevator up to the rooms. Cheap parking to, SEK 92.00 each day.

The overall hotel look is great. Very modern, clean and some stand out facilities. However, the hotel misses the mark with some basic hotel necessities. Cleaning is done only on request. The excuse here its better for the environment. But, honestly, cleaning a room (excluding changing towels) does no damage to the environment. Also, there is no coffee or tea free in room or in the reception area. The excuse here from the hotel is so they can minimise the cost and bring those savings to the customer. Guess what, a kettle costs £5 (the cost of which if split over many guests is not even a cost anymore) and those coffee or tea sacks per room doesn’t cost more than £1 for 2 people per day. So, the hotel is either lazy or really wants to sell their £1.50 coffee from the reception. Other weird things include no pancakes to older people(only for kids) and automated check in. Automated check in isn’t friendly because those front tables don’t give you any information such as when breakfast is served, what facilities are there etc... Ending on a good note, when you do get to speak to staff, they are super friendly and always prepared to help. They should be commended. They also were able to accommodate our early breakfast request. Lastly, the breakfast served was good. It’s a good stay but some of the basic flaws are upsetting to see.

We stayed for one weekend in a double room with sofa bed. Originally we booked a doubleroom but with uppgrade and one person extra it only costed us 45€/ night which I think is a duable price. The room was with good space and could easily fit 4 persons. The double bed was soft which suited me fine, the sofa bed had a medium mattress. I liked that it was cork on the wall which made the room more soundproof. We didnt hear any noise from the other rooms. And in the hallway there was wall-to-wall carpet. The bathroom was common in nordic design and stylish. Not to practical though with a big shelf in the way of the mirror. However they hotel has solved that problem with a portable mirror and a large top to bottom mirror in the bedroom. I miss a the possibility to adjust the lightning in the roof more. I also miss the extras such as; wardrobe, coffee and iron board. There was aircondition in the room but we had a hard time understanding it since it lived its own life. I liked that there was chromecast in the tv so you could bring your favorite programs with you and the TV was easy to understand. The curtains lowered darkened the room complete when there was need to sleep, and since the hotel lies a bit outside it was also quiet from the outside. There is a parking garage in the hotel, this is not owned by the hotel so you pay directly to the company after parking (either with app or sms), the price is 8€/night. The hotel is responsible for opening/closing the door. You can access the hotel from the garage and this is also the flor where the gym is. The gym is good if you just want to train but its not a bigger experience than that. The service is good, mostly english speaking staff which worked good for me. They staff was serviceminded and helped out when asked. In the entrance area there is the reception, breakfast, table tennis, playroom with playstation, also possibility to rent electric kickbikes. The breakfast is well sorted out and loads to choose from such as pancakes, egg, bacon, ham, cheese, sandwich, chia, overnight-oat, coffee and more. The seating area is different, it might be hard to choose where to sit and eat but there is something for everyone. The primal downsize or the visit was waking up in the morning with the TV on saying ”Welcome” . This probably happend cause we have two separate bookings, one payed with points and one without. Comfort is one of Nordic Choices hotels and they have a membership where you may collect points when sleeping on their hotels. Overall I would say its a good hotel not to far from Stockholm.