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Comfort Hotel® Kista Kista ,  Sweden

See all hotels in Stockholm, Sweden

Comfort Hotel® Kista

Kista,  Sweden

Welcome to the newly opened Comfort Hotel Kista. Guests can look forward to 194 modern hotel rooms, a barception, large lounge and gym, as well as an ideal location near Kista Galleria and Kistamässan, just 18 mins by metro from central Stockholm.

Comfort Hotel® Kista 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
86 reviews
4.5
Cleanliness
4.5
Sleep Quality
4.5
Value
4.5
Service
4.5
Location
4.5
Rooms
4

Very clean, awesome staff they go the extra mile

Tuesday, November 05, 2019, Germany, Girlgone_fishing

I enjoyed my visit here my room was clean my shower was awesome and my breakfast was good except of the coffee there is much room for improvement. The staff was very helpful and very friendly overall…

I enjoyed my visit here my room was clean my shower was awesome and my breakfast was good except of the coffee there is much room for improvement. The staff was very helpful and very friendly overall I enjoyed my visit! I will come back!

Owner Response

Thursday, November 07, 2019

Hi Girlgone_fishing, Thanks for taking the time to write us some feedback! Great to hear you enjoyed your room and experienced good service. Great to hear that you are coming back also :) Thanks also for your feedback regarding the coffee, that we will take with us in our continuous improvement. See you soon again! Best regards, Sam

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4

Good choice for central Kista

Monday, September 16, 2019, Oxford, United Kingdom, MyReview186361

This hotel is very similar to the nearby Connect Hotel but generally a bit better, mainly for the breakfast. The room was a good size with a nice bathroom and excellent shower. Comfortable bed. Fri…

This hotel is very similar to the nearby Connect Hotel but generally a bit better, mainly for the breakfast. The room was a good size with a nice bathroom and excellent shower. Comfortable bed. Friendly staff and good wifi (although it wasn'tt working for a period on the first evening). I've tried three hotels in central Kista and this is the best so far.

Owner Response

Wednesday, September 18, 2019

Hi MyReview186361, Thanks for the feedback, so happy to hear you think we are the best hotel in central Kista! I have shared you kind words with all of my colleagues. We will continue to work on creating the best hotel experience in Kista. Hope to welcome you back soon! Best regards, Sam // General Manager

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4

Why not?

Monday, July 29, 2019, Kristiansand, Norway, KongHans1

Simply a place to sleep and eat a good breakfast. Strange the respesionist didn't speak "Svenska" at all, since we are in Sweden. Too bad :(. Later on the Swedish speaking staff was at hand. Thats why…

Simply a place to sleep and eat a good breakfast. Strange the respesionist didn't speak "Svenska" at all, since we are in Sweden. Too bad :(. Later on the Swedish speaking staff was at hand. Thats why I didn't give them 5 stars. Stayed there for 3 nights. No refreshing of the room during our stay. If you don't ask for it that is. They say the company will pay an amount for some charity. Think of it as you like... It is not possible to open any window, but despite a very hot and sunny weather, the room temperature was OK. If you come by car, and don't want to drive around in Stockholm, this is the place. The hotel is very close to the subway, which brings you downtown in 20 minutes. You may park in a garage in the hotel basement, with elevator up to the rooms. Cheap parking to, SEK 92.00 each day.

Owner Response

Tuesday, August 06, 2019

Hi KongHans1, Thanks for taking the time to write us some feedback, happy to read you were overall happy! True, we have some colleagues that only speak English. Our hiring policy is service first, language second. As you said, we only clean rooms every fourth night. We want to minimize our environmental impact, donate to charity and keep our roomprices low. Hope to welcome you back sometime in the future! Best regards, Sam

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4

Great style with some basic flaws

Sunday, July 28, 2019, Manchester, United Kingdom, patrickgI816YG

The overall hotel look is great. Very modern, clean and some stand out facilities. However, the hotel misses the mark with some basic hotel necessities. Cleaning is done only on request. The excuse he…

The overall hotel look is great. Very modern, clean and some stand out facilities. However, the hotel misses the mark with some basic hotel necessities. Cleaning is done only on request. The excuse here its better for the environment. But, honestly, cleaning a room (excluding changing towels) does no damage to the environment. Also, there is no coffee or tea free in room or in the reception area. The excuse here from the hotel is so they can minimise the cost and bring those savings to the customer. Guess what, a kettle costs £5 (the cost of which if split over many guests is not even a cost anymore) and those coffee or tea sacks per room doesn’t cost more than £1 for 2 people per day. So, the hotel is either lazy or really wants to sell their £1.50 coffee from the reception. Other weird things include no pancakes to older people(only for kids) and automated check in. Automated check in isn’t friendly because those front tables don’t give you any information such as when breakfast is served, what facilities are there etc... Ending on a good note, when you do get to speak to staff, they are super friendly and always prepared to help. They should be commended. They also were able to accommodate our early breakfast request. Lastly, the breakfast served was good. It’s a good stay but some of the basic flaws are upsetting to see.

Owner Response

Wednesday, July 31, 2019

Hi patrickgI816YG, Thanks for the feedback, happy to read you liked our staff and breakfast! Within Comfort we give our guests what they really need and skip the unnecessary in order to keep our prices low. By not cleaning your room every day, we can save you high prices , while also saving the environment (e.g. not flushing the toilet, save on cleaning supplies) We still want to give the option to buy a coffee or tea to our guests, but it is not a must. Therefore we sell in at reception. Hope I was able to explain our concept a bit more! Have a great day! Best regards, Sam

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3

Great Comfort 3+

Tuesday, July 09, 2019, Molndal, Sweden, fridaelma

We stayed for one weekend in a double room with sofa bed. Originally we booked a doubleroom but with uppgrade and one person extra it only costed us 45€/ night which I think is a duable price. The r…

We stayed for one weekend in a double room with sofa bed. Originally we booked a doubleroom but with uppgrade and one person extra it only costed us 45€/ night which I think is a duable price. The room was with good space and could easily fit 4 persons. The double bed was soft which suited me fine, the sofa bed had a medium mattress. I liked that it was cork on the wall which made the room more soundproof. We didnt hear any noise from the other rooms. And in the hallway there was wall-to-wall carpet. The bathroom was common in nordic design and stylish. Not to practical though with a big shelf in the way of the mirror. However they hotel has solved that problem with a portable mirror and a large top to bottom mirror in the bedroom. I miss a the possibility to adjust the lightning in the roof more. I also miss the extras such as; wardrobe, coffee and iron board. There was aircondition in the room but we had a hard time understanding it since it lived its own life. I liked that there was chromecast in the tv so you could bring your favorite programs with you and the TV was easy to understand. The curtains lowered darkened the room complete when there was need to sleep, and since the hotel lies a bit outside it was also quiet from the outside. There is a parking garage in the hotel, this is not owned by the hotel so you pay directly to the company after parking (either with app or sms), the price is 8€/night. The hotel is responsible for opening/closing the door. You can access the hotel from the garage and this is also the flor where the gym is. The gym is good if you just want to train but its not a bigger experience than that. The service is good, mostly english speaking staff which worked good for me. They staff was serviceminded and helped out when asked. In the entrance area there is the reception, breakfast, table tennis, playroom with playstation, also possibility to rent electric kickbikes. The breakfast is well sorted out and loads to choose from such as pancakes, egg, bacon, ham, cheese, sandwich, chia, overnight-oat, coffee and more. The seating area is different, it might be hard to choose where to sit and eat but there is something for everyone. The primal downsize or the visit was waking up in the morning with the TV on saying ”Welcome” . This probably happend cause we have two separate bookings, one payed with points and one without. Comfort is one of Nordic Choices hotels and they have a membership where you may collect points when sleeping on their hotels. Overall I would say its a good hotel not to far from Stockholm.

Owner Response

Wednesday, July 10, 2019

Hi fridaelma, Thanks for taking the time to write such an extensive review, hopefully it can help future guests get a good picture of the hotel. Great to hear that you liked our service and that you were happy with your room. Within Comfort we skip the unnecessary, and give our guests what they really need; high speed Wifi, spacious rooms, social lobby and laid-back but professional service. By skipping extras such as coffee and an ironing board in the room (we do have an iron room), we can keep the prices low. That leaves you with extra money to spend on fun stuff instead! Thanks again for the review, and I hope to welcome you back in the future! Best regards, Sam

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