Clarion Hotel® Stockholm

Really good locarion near the subway and many restaurants and shopping close by. Clean and nice hotel that has everything needed. The smaller rooms are quite small but functional. Breakfast very good.

Paid 3500 SEK for a room with broken heating, tried to report immediately when I went to the room at 9pm. Reception staff not picking up the phone for 20mins so I go to reception myself, they tell me that's how the system works and if it is up to temperature it won't run. I insisted the room was like an ice box, they didn't listen or care and just chucked me a tiny fan heater that sounded like a hair dryer running. Cannot heat the room with that or sleep with the noise. Complained to reception another time and asked for a coffee - was told to walk down the road where 'there are loads of places'. Walked 15 minutes down the road and everything was shut. Went back to the hotel and asked the bar staff who sorted me a small coffee at 40 SEK. Went back to the room at 10:30pm - tried to sleep. Called reception again, close to midnight as I cannot sleep in the freezing room with my jacket on under the duvet. Finally given a new room with heating at 12pm. To top it off, I was told by reception staff on checkin that breakfast was served till 10:30 so head down at 9:30 to find it is closed. Breakfast only served until 10:30 on weekends. Staff very unhelpful and didn't offer a solution just packed up around me and didn't offer any seat. Terrible stay.

I stayed for one night during a business visit to Stockholm. The hotel is perfectly situated close to metro and busses in the lively Söder neighborhood. The room had a spectacular view over the Globe Arena. Clean and spacious. The staff are very friendly, welcoming and helpful. I will definitely stay here next time I visit Stockholm!

I had a congress in this hotel and stayed one night. Nice room and conference meeting room. Breakfast was good and during break service was nice too. Good for doing business and I enjoyed my stay. Friendly frontdesk!

The lobby of the hotel is welcoming you with a bar and long walkway leading you to the reception desk. The self check-in stations didn't work for us, as the payment process was not accepting our credit card. Handy ! The elevator is interesting... as it is made of glass and built over an highway. But the issue with this hotel is the rooms. The rooms we had (6 different rooms, all the same) were very very small. There was a bed that made the entire width of the room and a very small bathroom (see photos). The ventilation was not working properly and I didn't see a proper fan / temperature control in the room. I will definitely pass on this hotel next time I am in Stockholm.