Clarion Hotel® Stockholm

We booked a family holiday among the Nordic countries at a non refundable rate. However, due to coronavirus we were not able to visit due to all flights being cancelled, travel restrictions and two members of my family being high risk. The two other hotels we also booked at a non refundable rate have given us a refund which we really appreciate. However, Clarion Hotel Stockholm will not give us a refund or even let us move our booking until next year even though we cannot get into the country at this time!!! Very poor hospitality!! Also very rude on the phone!

Decided to enjoy an offer from the hotel and to take the family for a night at a hotel in times of Corona. The staff was kind and helpful and no problem with keeping a distance to other guests. We decided to upgrade to a larger room than we had originally booked. It was big and nice, although a bit rundown. It had a big bathtub which the entire family enjoyed. The staff in the bar and restaurant were a bit confused, but friendly and the two course dinner was pretty nice. The breakfast was, due to Corona pandemic, not as enjoyable as you would want it to be, but well handled due to the circumstances.

We parked in qpark for 350kr easy access. Walking distance to “medborgarplatsen”closest sub is “skanstull” Nice rooms , you can order breakfast in bed - but it was overpriced (150kr per person, usually at hotel in Sweden they charge you 90 sek for one order-not per person) Not a fan of there bathroom doors. Want a little more privacy. But overall a nice hotel. They also have a spa and Sunday brunch.

Stayed here for business and enjoyed clean, easy stay. Very easy to walk to river/shopping/offices/restaurants. Better gym facilities than many business hotels I’ve seen (multiple working cardio machines, plus good range of machines and weights). Hotel’s restaurants leave a lot to be desired, though: Only lunch option is bad Mexican with poor service and the potentially nice lounge only opens at 5pm.

Loved staying here! Everything was clean and the bed was comfortable, loved the big windows. The staff was really friendly and it was really useful with the self check in/out counter. A big plus for the amazing breakfast, very good quality and alot to choose! I recommend getting there early because it gets really busy around 9-10.