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Clarion Hotel® Sign Stockholm ,  Sweden

See all hotels in Stockholm, Sweden

Clarion Hotel® Sign

Stockholm,  Sweden

The Clarion Hotel Sign offers bright hotel rooms and modern conferences spaces with exceptional Scandinavian design. Enjoy a delicious meal at Kitchen & Table Norrmalm and relax in the heated outdoor pool at the Selma City Spa. This is a cash-free hotel.

Clarion Hotel® Sign 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
4482 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4
Service
4.5
Location
4
Rooms
4

Hotel with nice location and good amenities

Saturday, June 15, 2019, Finland, TipaxoJugi

First of all the hotel gives you a good access to all of the city with T-Centralen just a couple of mins away. Otherwise: + Gym is well-equiped for a hotel gym + Rooms are clean and modern + Themed el…

First of all the hotel gives you a good access to all of the city with T-Centralen just a couple of mins away. Otherwise: + Gym is well-equiped for a hotel gym + Rooms are clean and modern + Themed elevators 😂 + Friendly service - Crowded breakfast
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1

Not a great experience

Wednesday, June 12, 2019, , Maxim_Traveller

Let's start with the positives - The location is central - The Gym is surprisingly well equipped - The staff are friendly Now for the bad - Front desk is very busy and there is no priority queue. You…

Let's start with the positives - The location is central - The Gym is surprisingly well equipped - The staff are friendly Now for the bad - Front desk is very busy and there is no priority queue. You can only check in after a certain time therefore increasing the number guests trying to check in - The hotel tries to be "hip" by playing loud music throughout the entrance, lobby, restaurant and elevators. This just gives it a cheap and tacky feel. Think poor man's Las Vegas - The rooms are tiny and feel cheap. The pillows are terrible. - The curtains in the rooms are not blackout. So if you like to wake up at 03:45 every day in the summer that's a positive. Most of us are not accustomed to the Swedish white nights and want to get some sleep - The breakfast experience is terrible. It's overcrowded and the food quality is mediocre. I've had better scrambled eggs in a fast food restaurant. The coffee is atrocious and for some reasons the cups have no handles - The bar service takes far too long. 10 mins to get served a drink? - The shower head in my room pointed toward the wall due to the water pressure. I had to hold it with one hand so the jet covered my body

Owner Response

Thursday, June 13, 2019

Hi, Thank you so much for the feedback, we appreciate it a lot! I have learned that you already spoke with my colleague Nadia over the phone earlier today about the issues mentioned. We look much forward to welcome you back to Clarion Hotel Sign in a few weeks and we hope you will see improvements and enjoy the stay. Kind regards, Felicia Eriksson (Filling in for Nadia)

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1

worst front desk service I ever met

Monday, June 10, 2019, Arlesheim, Switzerland, nikolausk779

The hotel really would be okay and nice, but everything is spoiled by the worst front desk service I ever met. I called the hotel one week before arrival and asked them to have a room with two beds…

The hotel really would be okay and nice, but everything is spoiled by the worst front desk service I ever met. I called the hotel one week before arrival and asked them to have a room with two beds and not a twin bed. They confirmed with a surcharge of SEK 200,00 / night. I confirmed (even if I did not understand). Arriving there in the night I had to learn, that no room with a double bed has been free anymore. No help from the front desk manager, not solution oriented at all. The security had to recommend him, to give us an extra bed in the room. We asked for a key to open the window. After 24 hours and five attempts at the front desk they told us, that they cannot find the key. The night front desk managers have been without any idea to help, they did not try at all. It is the worst front desk I met since many years. They spoil the hotel, which is in general nice and okay. Never ever again.

Owner Response

Tuesday, June 11, 2019

Hi Thank you kindly for reaching out regarding your experience with the night staff. If you don't mind, we would be very grateful to be in contact with you regarding you stay in order to apologize properly and learn more details about the stay. Hope you are well and that we will be i touch. nadia.fagerdin@choice.se Kind regards Nadia Fagerdin

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1

Worst hostel I have been!

Saturday, June 08, 2019, Paris, France, rudyalan

It is forbidden to consume around the pool because you have to pay an entrance. The breakfirst is disgusting. Fake orange jus etc.. The staff is disrespectful. The pool is 2 square meters and you ha…

It is forbidden to consume around the pool because you have to pay an entrance. The breakfirst is disgusting. Fake orange jus etc.. The staff is disrespectful. The pool is 2 square meters and you have to pay 30 euros per person.

Owner Response

Tuesday, June 11, 2019

Hi Thank you for offering us your feedback. You are indeed correct we do charge an entrance fee to the spa. The fee on weekends is 245 SEK and weekday 145 SEK. For our guests who would like to have a drink with a view, we recommend the rooftop garden bar, who is located near the spa. There is no fee to visit it! I'm afraid it is not allowed to smoke anymore at any restaurant area (even restaurant areas outdoors) in Sweden, there is a new law for it. As I understand there was discussion about this. Hope you are well. Kind regards Nadia Fagerdin

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5

Excellent choice in stockholm

Tuesday, June 04, 2019, , sunnya223

I stayed here with my wife in a superior double room. I really liked the entire set up of the hotel. The location is unbeatable...just 200 mtrs from arlanda express. The room was very spacious and abs…

I stayed here with my wife in a superior double room. I really liked the entire set up of the hotel. The location is unbeatable...just 200 mtrs from arlanda express. The room was very spacious and absolutely clean. The most amazing part was the breakfast. I must say....it was one of the best breakfasts among my many hotel stays across europe. Overall i was highly satisfied with everything and recommend staying here without hesitation.

Owner Response

Tuesday, June 11, 2019

Hi Thank you kindly for the lovely review. We are very pleased to learn you believe our breakfast was one of the best you have hav in Europe. I will make sure to forward your praise about the room to housekeeping. Thank you for recommending us, we truly appreciate it. Kind regards Nadia Fagerdin

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