We hope to you soon at the Clarion Hotel Sign! Below you'll find a list of frequently asked questions for those of you planning a stay at our hotel. Please don't hesitate to contact us in case you have any further queries.
Useful information
The roads around the hotel will undergo extensive reconstruction during the autumn in order to create a safer and more lively city vibe. The process is expected to take around four weeks commencing in early October. The roadworks at Norra Bantorget mean that all traffic to and from the hotel will be redirected.
Traffic from the south and around Norra Bantorget will be redirected via Västmannagatan, Kammakargatan and Torsgatan to Östra Järnvägsgatan and the Clarion Hotel Sign. Southbound traffic will not be affected as Torsgatan will remain open throughout the reconstruction process.
If you get lost, please give us a ring on +46 (0) 8-676 98 00 or email us at cl.sign@choice.se and we will do our best to direct you to the hotel.
What's on at the hotel?
Don't forget to check out our calendar to find out what's on at the Clarion Hotel Sign during your stay.
Express Check-In & Check-Out
You can use our check-in station in the reception to avoid any queues. And if you haven't charged anything else to your room, you can even check yourself out! Simply leave your key in our Express Check-Out box.
Your phone is your hero!
When you stay with us, your phone is in control! Check in, access your room, pay, check out and book your next stay - all with your mobile phone! Another great feature is that you can chat with us whenever you like! So, just message us if you have any queries and we'll do our best to help you! All you need to do is download the Nordic Choice Hotels app (free) and log in. Simple as that.
Forget something?
Don't worry! We have a range of essential items here at the hotel including toothbrushes, toothpaste, razors, umbrellas, iPhone chargers, shampoo, conditioner, body lotion, shoe shiners, sewing kits, picnic baskets, heaters and more. In case you need something else, just ask us and we will do our best to help you!
Parking
We offer a valet parking service, which means that we take your car to our hotel parking spaces, where it will remain safely parked indoors until you need it again.
Luggage storage
We offer luggage storage before and after your stay. Please ask a member of staff for assistance.
WiFi
Free WiFi is always available when you stay with us. Simply enter your email address or sign in with your Nordic Choice Club membership number.
Cash-free hotel
The Clarion Hotel Sign is a cash-free hotel. This provides a safer working environment for our staff as it reduces the risk of theft and burglary. It also means that we have more time to spend on taking care of our guests. For guests it means faster and more secure payments. We accept all major debit and credit cards. Please contact us for more information.
Want to surprise someone?
Would you like to arrange a special treat for someone? We can arrange all kinds of surprises such as sweets, drinks or fruit waiting for you in your room. Please place your order by 4pm the day before you arrive. You can either order from our online shop or contact us via email at cl.sign@choice.se.
Press information and photographs
Do you need some material for an article? We have a pressroom at Mynewsdesk where you will find high-resolution photographs to download. For information about photo sessions at the hotel, additional photographs and the hotel itself, please contact our marketing department via email at marketing.sign@choice.se.