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Clarion Collection® Hotel Tapetfabriken Stockholm ,  Sweden

See all hotels in Stockholm, Sweden

Clarion Collection® Hotel Tapetfabriken

Stockholm,  Sweden

Welcome to the Clarion Collection Hotel Tapetfabriken, a new magical hotel right on Marcusplatsen in Sickla, just south of Stockholm. Breakfast, "fika" (sweets and treats) and an evening meal are always included in your room rate.

Clarion Collection® Hotel Tapetfabriken 4.5 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4.5
33 reviews
4.5
Cleanliness
5
Sleep Quality
4.5
Value
4.5
Service
4.5
Location
5
Rooms
3

Yet another lackluster Clarion

Sunday, August 08, 2021, Stockholm, Sweden, lukas-sthlm

We managed to get a pretty good deal on a deluxe top floor corner room at this brand new Clarion Collection, which was stylish enough but not something to write home about. The design didn’t at all…

We managed to get a pretty good deal on a deluxe top floor corner room at this brand new Clarion Collection, which was stylish enough but not something to write home about. The design didn’t at all feel well thought-out, with a huge entryway and a very cramped living and sleeping space. The furniture was neither comfortable nor practical. Due to an abysmal lighting situation, the room was very dark and not particularly ”cozy”. The bathroom was small and had a doorless shower that flooded the entire bathroom - despite questionable water pressure. As in almost all Swedish hotels, the HVAC was completely useless and it was too cold during the night, even with the heat turned all the way up. The bed wasn’t comfortable and had very poor sheets and scratchy linens. As is always the case with Clarions, the big pillows are useless and uncomfortable, while the small ones are way too small. You don’t get washcloths, cleenex, a minibar, bottled water, usb outlets, or any other amenity that you would get in an okay (not to mention good) hotel outside of the Nordics. I’m a Nordic Choice gold member, but I can’t for the life of me figure out why anyone would pick a Clarion or Clarion Collection in Stockholm, where you can actually stay at a Hilton or Sheraton for roughly the same price. Sure, those hotels aren’t that good, but they do at least offer some proper amenities. I know that it’s not this particular hotel’s fault (which is why I’m giving it a passing grade), but come on, if you book the best room category in a brand new hotel in possibly the best hotel chain in the Nordics, why shouldn’t you expect comfortable furniture, a proper king size bed with proper king size linens and pillows, USB ports, bottled water, a functioning HVAC, more than 11-12-ish TV channels, and so forth? I expect that the hotel chain has some sort of ”eco” excuse, but we all know that it’s just to save money. I will also note that the Covid measures were non-existing and that the breakfast was pretty poor. In summary, this hotel is good enough if you compare it to other Clarions in the Nordics, but that’s not saying much. In terms of space, comfort and amenities, set your expectations REALLY low. I just can’t wrap my head around this being a brand new top-of-the-line hotel from a semi-premium hotel chain. If you’ve ever stayed in a hotel outside of the Nordics - go for Hilton or Sheraton instead.

Owner Response

Tuesday, August 10, 2021

Hi lukas-sthlm! Thank you for your sincere review and feedback. l am sorry that you didn´t like our hotel that much but still I appreciate that you wrote to us. Maybe we can have a new chance to make it up to you some other time. Best regards Sara Operations Manager Clarion Collection Hotel Tapetfabriken

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5

Great stay, but…

Friday, July 09, 2021, Odense, Denmark, JensKrD

Stayed here 1 night as a stop over for a ferry. Brand new hotel, modern industrial design. Part of an old factory area that has been totally and tastefully modernized. Where did it over-perform: staf…

Stayed here 1 night as a stop over for a ferry. Brand new hotel, modern industrial design. Part of an old factory area that has been totally and tastefully modernized. Where did it over-perform: staff were awesome. Helpful and observant. Eg. we had to leave before breakfast opened in order to check in on our ferry. The breakfast-guy that was preparing the buffet noticed that we were about to leave without breakfast and invited us to grab whatever had ready and bring it on our way. Where did it under-perform: no coffee or tea at the room and no fridge. I unfortunately experience that from time to time, even at better hotels. Stop.It.Now. If it it was not for the awesome staff and a sharp price when we visited this would in my mind be a 4-dot’ish experience because of that

Owner Response

Thursday, July 22, 2021

Hi JensKrD! Thank you so much for you review, we appreciate at lot! The feedback is important for us to get and we will always try to be better in any way so thanks again and nice to here that the staff did a good job. The 5 dots is something we will remember:) Best regards! Sara Dahlberg Operations Manager Clarion Collection Hotel Tapetfabriken

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5

Great hotel on the outskirts of Stockholm

Thursday, July 01, 2021, Stockholm, Sweden, mast01

We stayed at Tapetfabriken for one night when the hotel was really new, open for less 2 weeks. We are impressed! Everything was great about this hotel so keep up the good work! As nobody really menti…

We stayed at Tapetfabriken for one night when the hotel was really new, open for less 2 weeks. We are impressed! Everything was great about this hotel so keep up the good work! As nobody really mentioned it, the hotel is quite far from the center so be aware of that when you are booking. But there's plenty of parking space in the area and good public transport, just a short walk away is both a tram and a local train that takes you directly to Södermalm and Slussen, walking distance to Old Town, 2 subway lines and many bus lines. In the other direction the train goes to seaside Saltsjöbaden which is also worth visiting. The surroundings are an old industrial area that has been remodeled into a shopping area and there are also gyms, restaurants and cinemas in the area. There is also a lake a short walk away, across the road and below some houses. The rooms are modern (obviously) and on the smaller side, but very comfortable with great beds, we both slept very well and didn't want to get up. Wifi is fast and reliable and it is very quiet there, our room faced an inner yard so maybe because of that. It was also super clean and well designed with light, relaxing colors. The hotel concept includes afternoon coffee and cake, dinner and breakfast and all meals exceeded our expectations. Good free coffee with all meals, the cake with strawberries was good and I am not a fan of cakes, dinner was excellent with salmon and four different salads (couscous & aubergine was my favorite) and a breakfast buffet where everything we tried was tasty and top quality. Recommended!

Owner Response

Sunday, July 04, 2021

Hi mast01! Thank you so much for recommending us to others here at TripAdvisor. And wow, thanks for the highest rating! Happy to read that you enjoyed staying with us and to glad to read that you liked the meals included as well. I hope we get to see you soon again, welcome back to us. Enjoy your summer! Best Regards, Johanna Hellström, General Manager

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2

Policy saknas här! Ej allergivänligt.

Sunday, October 17, 2021, Stockholm, Sweden, MammaAnja

Ett hotell som verkar tjusigt på hemsidan men som döljer viktig information för gästerna. Rummet ok, frukosten utmärkt. De tar väl hand om hundar/ägare men inte allergiker! Kontaktade dem i förväg med…

Ett hotell som verkar tjusigt på hemsidan men som döljer viktig information för gästerna. Rummet ok, frukosten utmärkt. De tar väl hand om hundar/ägare men inte allergiker! Kontaktade dem i förväg med önskemål om allergirum. långt ifrån eventuella djur. Fick ett mail svar att djuren bor på två av våningarna. Så det kändes lugnt. Jag hade naturligtvis förväntat mig ett rum på annan våningsplan, men det var på samma våningar!!! Enigt personalen då det var de enda våningarna med trägolv. Även i de allmänna utrymmena skulle det visst finnas restriktioner för var djuren fick vara. Detta efterlevdes ej då det gick folk med hundar i matsalen, mellan buffén vid både frukost och klällsmaten. Personalen tog ej tag i detta trots påstötningar. Fegt. Begärde specialkost (i förväg) , vid incheckningen samt vid kvällsmaten. Ändå glömde de att meddela kocken, så det blev bara en kycklingfilé på tallriken. Sammantaget ett mycket olämpligt hotell för allergiker, men fantastiskt för hundar.

Owner Response

Sunday, October 17, 2021

Hej MammaAnja! Så tråkigt att höra att du upplevde ditt besök så negativt. Det är alltid vår avsikt att försöka tillgodose allas gäster behov men denna gång gick inte i mål helt klart. Vi ska jobba på våra rutiner kring att få både allergiker och hundägare nöjda hos oss, där har vi ett stort jobb att utföra enligt din feedback, men det är bra. Hoppas se dig igen som gäst i framtiden. Vänligen Sara Dahlberg Operations Manager

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2

Besviken

Wednesday, October 13, 2021, , charlottw57

Baserat på många fina omdömen bokade vi en helg på Tapetfabriken. Rummet var fint, det var det. Rent och välstädat. Trevlig soffgrupp, sköna möbler. Dock inget kylskåp, det var ett minus. Men det fan…

Baserat på många fina omdömen bokade vi en helg på Tapetfabriken. Rummet var fint, det var det. Rent och välstädat. Trevlig soffgrupp, sköna möbler. Dock inget kylskåp, det var ett minus. Men det fanns på tok för lite personal. Kanske var de översvallande betygen från inkörningsperioden och det då var gott om personal. Nu hann de som fanns inte med. "Hål" i buffén, både kväll och morgon, med lång väntan. I "post"-pandemitid hade det varit på sin plats att torka av borden. Inte bara ta bort disken. Detta var framförallt eftersatt fika och middag. Eftermiddagsfika var sockerkaka m kokos. Halvtrist. Kladdigt på golvet och smutsiga bord. Middagen ok. Ingen överdådig salladsbuffé. Kyckling m ugnspotatis + sås. Coleslaw, 1 grönsallad och en pastasallad. En soppa, som saknade namnskylt, så väldigt få smakade den. Jag gjorde det. Den var god, kanske var det curry? Frukosten däremot var väldigt trevlig. Mycket att välja på och trevligt upplagt. Men som redan sagts, för få personal. När det saknas gafflar i 20 minuter eller inte fylls på snabbt, då spelar det ingen roll om personalen är trevlig (för det är de), det blir ingen rolig upplevelse. Prisvärt, javisst. Med ett läge som är lite utanför city så behöver man locka med lite extra. Förutsatt att det lilla extra fungerar, så hade det varit ok. Svårt att sätta betyg på hotellet som helhet när rummet är toppen, men de flesta allmänna utrymmena är ofräscha.

Owner Response

Sunday, October 17, 2021

Hej Charlottew57! Tack för ditt omdöme även om vi självklart vill att det ska vara toppen, men konkret feedback är också nyttigt för oss. Det finns säkert många anledningar till att du upplevde ditt besök negativt med att vi var för få i personalstyrkan, vi jobbar på det och hoppas vi som oftast är rätt men ibland går vi inte i mål och då blir det negativt för dig/gästerna. Önskar att vi kan få en ny chans nästa gång du ska bo på hotell i våra trakter. Vänligen Sara Dahlberg Operations Manager CC Tapetfabriken

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