Clarion Hotel® Arlanda Airport Terminal

I feel at home at this place, nice rooms, fantastic breakfast and the location is just perfect when you have to stay over at Arlanda. I like the restaurant at the top floor. Nice views and cosy atmosphere.

Having previously (paid for and) stayed in their top floor corner suite, I was VERY happy to be upgraded to an identical suite a couple of floors down this time. Clarion Arlanda’s suites are outstanding and actually worth the price premium. Spacious, stylish and comfortable. I would love to give them a solid five stars, but one major issue stands in the way - the indoor temperature. Their rooms are almost literally freezing, even with an external space heater and the thermostat turned all the way up. If they increased the heating to a more comfortable level, this would probably be my favorite hotel in Sweden.

My family stayed at Arlanda Airport so we could comfortably check in early for our morning flight. Everything at the hotel was clean, cosy, and comfortable. They were running a Happy Dog festival for dogs and their owners, which was fun. They emailed us in advance to let us know that was happening, which was very considerate. Some areas and elevators were also designated as free of dogs during the festival.

On 31 Dec ordered food from the roomservice at 17-00, at 19-00 the receptionist told me food is coming - at 20-00 got a refund and no food. Was very hungry. The room was big and nice though. Some other words about how one missed expectation gets an hotel a terrible rating despite everything else being ok.

The hotel i once got married at has lost its edge. This hotel used to pride itself by good service and the ability to look after people. Now it is a shadow if its former glory. Poor service, arrogant staff and worn around the edges. I hate to say it but give it a miss. It is feeding on overnight stops from travellers (obviously) and as such lost all interest in providing a service that you wish to come back for. In 24 hrs i experienced so many bads that should not happen on an intl hotel with premium prices.