Clarion Hotel® Grand Östersund

Professional hotel with central location

Sunday, September 13, 2020, London, United Kingdom, Stig F

I have stayed in this hotel several times during the years. Yo know what you will get, what to expect and they deliver, The rooms are equipped to a good standard. The restaurant is good and popular s…

I have stayed in this hotel several times during the years. Yo know what you will get, what to expect and they deliver, The rooms are equipped to a good standard. The restaurant is good and popular so I recommend you to make a reservation f you would like to get a table for dinner. The staff is very service minded. I can strongly recommend it.

Owner Response

Thursday, September 17, 2020

Hello Stig, Wow, your so truly wonderful feedback really makes us so happy today: the biggest thank you from all of us at Clarion Östersund. We are so glad for the nice words about our hotel: it seems that you live it as much as we do. I wish you the best of days and most welcome back to us again. //Nicki Eby, general manager Clarion Hotel Grand Östersund

Para biathlon world champs

Friday, March 13, 2020, , mags120961

We had booked this hotel for 5 nights on arrival.we were made very welcome staff were excellent. We ate in bar that evening and food was outstanding. Unfortunately the games we had gone to see were…

We had booked this hotel for 5 nights on arrival.we were made very welcome staff were excellent. We ate in bar that evening and food was outstanding. Unfortunately the games we had gone to see were cancelled that 1st evening and we were advised would be best to return to Britain with the coronia virus being as it was . We arranged other flights the next day and spoke to hotel who agreed to give us the remaining 4 night money back so we received a full refund and they could not have been nicer about it if i return I would most definitely stay again highly recommend

Owner Response

Sunday, March 15, 2020

Hello you wonderful, I am so glad to read your nicest feedback from your, all too, short stay in Östersund and at our hotel. When all this is over, I hope to see you again in Östersund. . I wish you the best day ever, say hello to all your collegues and most welcome back to us. // Nicki Eby, general manager Clarion Hotel Grand Östersund.

Proper business and leisure hotel

Monday, February 10, 2020, Gavle, Sweden, Niklas G

I had a good stay in Östersund, dancing argentine tango. Hotel filled all needs, excellent breakfast, car in garage, swimming pool and sauna. Clean, friendly staff. The beds were very good. We had a…

I had a good stay in Östersund, dancing argentine tango. Hotel filled all needs, excellent breakfast, car in garage, swimming pool and sauna. Clean, friendly staff. The beds were very good. We had a superior room with a working desk and ince sofa.

Owner Response

Wednesday, February 12, 2020

Hello Niklas, Östersund calling and we just would like to send you the biggest and greatest thank you from all of us to you, for your wonderful feed-back from your days with us. We are so happy that you had a really good time here at our hotel. I wish you the most fantastic day and week and most welcome to us again. //Nicki Eby, general manager Clarion Hotel Grand Östersund.

Nice stuff , very comfortable room

Tuesday, August 27, 2019, Kuwait City, Kuwait, khaledi2013

The performance of the stuff is highly attitude, the room bed is comfort , but no AC , no fridge and no water . The phone could not reach to the reception ( no instructions) , the gym only one walking…

The performance of the stuff is highly attitude, the room bed is comfort , but no AC , no fridge and no water . The phone could not reach to the reception ( no instructions) , the gym only one walking cardio , and has to be replaced due to defects . Need some concern from the management of those points . No safety box !

Owner Response

Sunday, September 08, 2019

Hello and thank you for your feedback from your days with us. I am sorry to read that we didn't succeed to meet your expectations. We are a hotel in the northern parts of Sweden with rather cool summers so most hotels up here, like us, do not have AC because we usually don't need it. We also have fresh and very good water in the water taps so in most rooms we don't have water bottles (it's nicer for the environment too, not to have water bottles). We are a hotel in a safe town. You are quite right that our gym is very small so we have a co-work with STC Gym where all our guest can excercise for free. It's only a few minutes walk from us. It seems that we have a bit more to do concerning the information we give to all our guests and I will talk to both my Front Office Manager and my Guest Relations Manager. It is important for us to try to meet our guests expectations with the best information we can give, both on our website and when you are staying with us. I wish you a nice day and most welcome back to us again. Nicki Eby, general manager Clarion Hotel Grand Östersund.

Perfect treat for birthday stay

Monday, August 12, 2019, London, Nelinuk

I enjoyed my stay here, right from the very warm and friendly welcome to the nice lounge bar and good room. Perfectly located right in the middle of town and a short stroll down to the waterfront. I…

I enjoyed my stay here, right from the very warm and friendly welcome to the nice lounge bar and good room. Perfectly located right in the middle of town and a short stroll down to the waterfront. I would definitely stay again.

Owner Response

Sunday, September 08, 2019

Hello hello from Östersund. I am sorry for my quite late answer on your wonderful feedback so here comes the biggest thank you from all of us at Clarion to you. I am so happy to read that you had a really good time here with us and that you enjoyed your stay. I wish you a fantastic autumn and the nicest day today and off course: most welcome back to us again when ever you are in our neighborhoods. Nicki Eby, general manager Clarion Hotel Grand Östersund.