Clarion Hotel® Grand Östersund

We had a three night stay at the Clarion which is ideally placed for the centre of Ostersund and Froson. The staff were all, without exception, very friendly and ever so helpful. The room, on the fourth floor was a good size and appeared freshly decorated and fitted. It was serviced daily to a high standard. The beds were very comfortable but, without wishing to be pedantic, we had to "rescue" the duvets several times during the night as they kept sliding off, which was irritating. The bathroom was a nice size and had a good shower. We were halfway down the corridor in room 434 and the room was very quiet, although there was some noise from the bar (bass booming) on the Saturday evening but, in fairness, it stopped at a reasonable hour. The breakfasts were very good and there was a wide range of hot and cold items and drinks. Beware of the outward opening doors from the bedrooms, one of which was opened right in front of me as I was almost up to it ! The Clarion is a hotel we would definitely return to and confidently recommend.

We stayed here 1 night and are a couple in our thirties and are quite sophisticated when it comes to hotels. Wd were not really happy with our stay here - mostly because of the total lack of service orientation at reception. Two examples: - I needed a hot bottle because my wife had a stomach ache - I went to reception - they just said "we cannot help you, please go to the restaurant". Second example: we needed to run to catch a boat - for the luggage storage they only told us to take our luggage to a separate room ourselves - zero service. Also our room was really small. Why still 4 stars: + Central location + Newly made modern bathroom + Other staff made up for it and were really helpful and caring (room service, restaurant and barman)

Typical modern Swedish hotel. We arrived with a large group which caused a few problems at dinner time. However, top marks for providing a full breakfast at 6am for our early departure. Rooms pristine and beds very comfortable.

• Very friendly and helpful staff • Newly renovated good size room with all amenities • Proper luggage space for two (without having to ask for an extra bag stand) • Spacious bathroom, luxurious towels; GPO power goes off with lights (so don’t leave things in there to charge overnight) • Reasonable breakfast choices • Bar has good range of choices • Central town location puts most things of interest to a tourist within walking distance • Note: some areas of the hotel were still being renovated; perhaps that’s now finished; it presented no problems for us

We stayed here because of it's proximity to a train station that we could get to on foot to board the Inlandsbanan. The hotel's location, right in the heart of town in the town square and 5 mins walk from Ostersund East train station is brilliant. While the staff were friendly and check in was smooth, it is a very ordinary hotel in every other respect. The rooms were small, the bathroom is best described as functional, the WiFi couldn't even manage our emails and like other Clarion hotels in Sweden, no tea and coffee facilities are available in the rooms. The hotel bar area is uninspiring - just off reception, so you are negotiating your way through people checking in and out and wasn't staffed, so we had to keep going off to find someone to service us. This seems to be normal in Clarion Hotels throughout Sweden! The restaurant was ordinary, both in terms of service and the menu offered.