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Clarion Hotel® Grand Östersund Ostersund ,  Sweden

See all hotels in Ostersund, Sweden
  • Quality dining in the Kitchen & Table hotel restaurant at Grand Hotel in Ostersund
  • Stylish standard hotel room at Grand Hotel in Ostersund
  • Stylish and bright standard hotel room at Grand Hotel in Ostersund
  • Bright and well-designed lobby at Grand Hotel in Ostersund
  • Relaxing outdoor area at Grand Hotel in Ostersund
  • Large pool and spa area at Grand Hotel in Ostersund
  • The reception staff at Grand Hotel in Ostersund
  • Stylish interior design of the Kitchen & Table concept restaurant at Grand Hotel in Ostersund
  • Socialising and having a drink in the bar at Grand Hotel in Ostersund
  • Spacious and stylish bar at Grand Hotel in Ostersund
  • The staff at Grand Hotel in Ostersund
  • Spacious superior twin room with a sofa and flat screen TV at Grand Hotel in Ostersund

Clarion Hotel® Grand Östersund

Ostersund,  Sweden

The Clarion Hotel Grand Östersund prides itself on excellent service in a charming setting. Enjoy a great location, 197 hotel rooms, 11 meeting rooms, a relaxation area with a pool, a lobby bar and a Kitchen & Table restaurant. This is a cash-free hotel.

Clarion Hotel® Grand Östersund 4.5 5
TripAdvisor Traveller Rating  
Clarion Hotel® Grand Östersund

TripAdvisor Traveller Rating

4.5
778 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
5
Location
4.5
Rooms
5

Would stay here again !

Monday, September 24, 2018, , ROBERT A

We had a three night stay at the Clarion which is ideally placed for the centre of Ostersund and Froson. The staff were all, without exception, very friendly and ever so helpful. The room, on the four…

We had a three night stay at the Clarion which is ideally placed for the centre of Ostersund and Froson. The staff were all, without exception, very friendly and ever so helpful. The room, on the fourth floor was a good size and appeared freshly decorated and fitted. It was serviced daily to a high standard. The beds were very comfortable but, without wishing to be pedantic, we had to "rescue" the duvets several times during the night as they kept sliding off, which was irritating. The bathroom was a nice size and had a good shower. We were halfway down the corridor in room 434 and the room was very quiet, although there was some noise from the bar (bass booming) on the Saturday evening but, in fairness, it stopped at a reasonable hour. The breakfasts were very good and there was a wide range of hot and cold items and drinks. Beware of the outward opening doors from the bedrooms, one of which was opened right in front of me as I was almost up to it ! The Clarion is a hotel we would definitely return to and confidently recommend.
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4

Very bad reception

Friday, August 24, 2018, Stuttgart, Germany, Schiffi

We stayed here 1 night and are a couple in our thirties and are quite sophisticated when it comes to hotels. Wd were not really happy with our stay here - mostly because of the total lack of service…

We stayed here 1 night and are a couple in our thirties and are quite sophisticated when it comes to hotels. Wd were not really happy with our stay here - mostly because of the total lack of service orientation at reception. Two examples: - I needed a hot bottle because my wife had a stomach ache - I went to reception - they just said "we cannot help you, please go to the restaurant". Second example: we needed to run to catch a boat - for the luggage storage they only told us to take our luggage to a separate room ourselves - zero service. Also our room was really small. Why still 4 stars: + Central location + Newly made modern bathroom + Other staff made up for it and were really helpful and caring (room service, restaurant and barman)

Owner Response

Wednesday, September 05, 2018

Hi! Thank you so much for taking the time to write us a review. I´m so sorry that we didn't helped you out the way you wanted, ofcourse we should have helped you with the waterbottle. When it comes to the luggage, it´s selfservice, but if you ask for help we will help you out. I'm so happy that you enjoyed our restaurant and our bar, and I hope that you'll give us one more chance to prove for you what a great receptionstaff we actually have! :) You and your wife are welcome back to stay here the next time you visit Östersund. Best regards

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4

Very good and typical modern Swedish hotel.

Tuesday, August 14, 2018, Australia, DavidNAustralia

Typical modern Swedish hotel. We arrived with a large group which caused a few problems at dinner time. However, top marks for providing a full breakfast at 6am for our early departure. Rooms pristine…

Typical modern Swedish hotel. We arrived with a large group which caused a few problems at dinner time. However, top marks for providing a full breakfast at 6am for our early departure. Rooms pristine and beds very comfortable.

Owner Response

Tuesday, August 14, 2018

Hej David! Thank you so much for taking the time to write a review. I´m so sorry that the dinner did not meet your expectations, but I´m happy that you liked our earlybird breakfast and I hope that you after all are satisfied with our hotel. I wish you a great day and welcome back to us the next time you visit Östersund.

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4

Pleasant "middle of the road" hotel

Monday, August 06, 2018, Byron Bay, Australia, Rosebankianz

• Very friendly and helpful staff • Newly renovated good size room with all amenities • Proper luggage space for two (without having to ask for an extra bag stand) • Spacious bathroom, luxurious towe…

• Very friendly and helpful staff • Newly renovated good size room with all amenities • Proper luggage space for two (without having to ask for an extra bag stand) • Spacious bathroom, luxurious towels; GPO power goes off with lights (so don’t leave things in there to charge overnight) • Reasonable breakfast choices • Bar has good range of choices • Central town location puts most things of interest to a tourist within walking distance • Note: some areas of the hotel were still being renovated; perhaps that’s now finished; it presented no problems for us

Owner Response

Monday, August 13, 2018

Hello! Thank you so much for your lovely comments about us and our hotel. I wish you a great day and welcome back to us the next time you visit Östersund.

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3

Great location but very ordinary hotel

Wednesday, August 01, 2018, Sydney, Australia, Bernadette E

We stayed here because of it's proximity to a train station that we could get to on foot to board the Inlandsbanan. The hotel's location, right in the heart of town in the town square and 5 mins walk…

We stayed here because of it's proximity to a train station that we could get to on foot to board the Inlandsbanan. The hotel's location, right in the heart of town in the town square and 5 mins walk from Ostersund East train station is brilliant. While the staff were friendly and check in was smooth, it is a very ordinary hotel in every other respect. The rooms were small, the bathroom is best described as functional, the WiFi couldn't even manage our emails and like other Clarion hotels in Sweden, no tea and coffee facilities are available in the rooms. The hotel bar area is uninspiring - just off reception, so you are negotiating your way through people checking in and out and wasn't staffed, so we had to keep going off to find someone to service us. This seems to be normal in Clarion Hotels throughout Sweden! The restaurant was ordinary, both in terms of service and the menu offered.

Owner Response

Sunday, August 05, 2018

Thank you for taking your time to write a review.

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