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Clarion Hotel® Grand Östersund Ostersund ,  Sweden

See all hotels in Ostersund, Sweden

Clarion Hotel® Grand Östersund

Ostersund,  Sweden

The Clarion Hotel Grand Östersund prides itself on excellent service in a charming setting. Enjoy a great location, 197 hotel rooms, 11 meeting rooms, a relaxation area with a pool, a lobby bar and a Kitchen & Table restaurant. This is a cash-free hotel.

Clarion Hotel® Grand Östersund 4.5 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4.5
859 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
5
Location
4.5
Rooms
3

Nice stuff , very comfortable room

Tuesday, August 27, 2019, Kuwait City, Kuwait, khaledi2013

The performance of the stuff is highly attitude, the room bed is comfort , but no AC , no fridge and no water . The phone could not reach to the reception ( no instructions) , the gym only one walking…

The performance of the stuff is highly attitude, the room bed is comfort , but no AC , no fridge and no water . The phone could not reach to the reception ( no instructions) , the gym only one walking cardio , and has to be replaced due to defects . Need some concern from the management of those points . No safety box !

Owner Response

Sunday, September 08, 2019

Hello and thank you for your feedback from your days with us. I am sorry to read that we didn't succeed to meet your expectations. We are a hotel in the northern parts of Sweden with rather cool summers so most hotels up here, like us, do not have AC because we usually don't need it. We also have fresh and very good water in the water taps so in most rooms we don't have water bottles (it's nicer for the environment too, not to have water bottles). We are a hotel in a safe town. You are quite right that our gym is very small so we have a co-work with STC Gym where all our guest can excercise for free. It's only a few minutes walk from us. It seems that we have a bit more to do concerning the information we give to all our guests and I will talk to both my Front Office Manager and my Guest Relations Manager. It is important for us to try to meet our guests expectations with the best information we can give, both on our website and when you are staying with us. I wish you a nice day and most welcome back to us again. Nicki Eby, general manager Clarion Hotel Grand Östersund.

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5

Perfect treat for birthday stay

Monday, August 12, 2019, London, Nelinuk

I enjoyed my stay here, right from the very warm and friendly welcome to the nice lounge bar and good room. Perfectly located right in the middle of town and a short stroll down to the waterfront. I…

I enjoyed my stay here, right from the very warm and friendly welcome to the nice lounge bar and good room. Perfectly located right in the middle of town and a short stroll down to the waterfront. I would definitely stay again.

Owner Response

Sunday, September 08, 2019

Hello hello from Östersund. I am sorry for my quite late answer on your wonderful feedback so here comes the biggest thank you from all of us at Clarion to you. I am so happy to read that you had a really good time here with us and that you enjoyed your stay. I wish you a fantastic autumn and the nicest day today and off course: most welcome back to us again when ever you are in our neighborhoods. Nicki Eby, general manager Clarion Hotel Grand Östersund.

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4

One of the best in Östersund

Sunday, August 11, 2019, Tocksfors, Sweden, crazycooler

Very good situated in middle of Östersund city. Nice delicat quiet rooms,a good restaurant and bar with a calm atmosphere. Helpful personal at the frontdesk. Very good continental breakfeast buffe. Pa…

Very good situated in middle of Östersund city. Nice delicat quiet rooms,a good restaurant and bar with a calm atmosphere. Helpful personal at the frontdesk. Very good continental breakfeast buffe. Parking garage availeble.

Owner Response

Sunday, September 08, 2019

Hello from a sunny Östersund. Sorry for a little late answer from us but here comes a big thank you for your really nice feedback from your days out our hotel. It seems that you had a great time here with us and it makes me so happy. I wish you the best day and a beautiful autumn where ever you are in the world. Most welcome back to us when ever you are in Sweden and Jämtland againg. Nicki Eby, general manager Clarion Hotel Grand Östersund.

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5

Great hotel

Friday, July 19, 2019, Winnipeg, Canada, Patrick L

Stayed one night en route to Stromsund. The rooms were great, had room service that was very good, staff were very helpful, the breakfast buffet was excellent (didn't have one in Europe that was not…

Stayed one night en route to Stromsund. The rooms were great, had room service that was very good, staff were very helpful, the breakfast buffet was excellent (didn't have one in Europe that was not excellent). A little odd to find as the roads convert to pedestrian-only and it confused the GPS (and the driver), but well-located for the award-winning downtown of Ostersund - highly recommend staying here for the facilities and the location.

Owner Response

Monday, July 22, 2019

Hello Patrick and a big warm thank you from all of us at Clarion Östersund. We are so happy to read that you had a great time with us and your feedback with 5 stars makes our day today. The sun is shining and so are we. I wish you the best of summers with family and friends. Most welcome back to us in Östersund, Jämtland, Sweden. Nicki Eby, general manager Clarion Hotel Grand Östersund.

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5

Good atmosphere

Saturday, July 13, 2019, , MariellSa

Good help from the receptionist, the room was clean and didn't miss anything. We had a travelbed for our baby, it was good space to put it up in the room. The breakfast was delightful. The parking l…

Good help from the receptionist, the room was clean and didn't miss anything. We had a travelbed for our baby, it was good space to put it up in the room. The breakfast was delightful. The parking lot who belonges to the hotel was full, but the staff was helpful and showed us to a different parking house nearby the hotel.

Owner Response

Sunday, July 14, 2019

Hello from sunny Östersund. I hope that you have had a nice day today? I just wanted to say a big varm thank you from all of us at Clarion in Östersund, for your wonderful feedback. 5 out of 5 makes our day. It seems that you really enjoyed your stay with us and we are so happy to read your nice words. I wish you a fantastic summer with family and friends and most welcome back to us. Nicki Eby, general manager Clarion Hotel Grand Östersund.

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