We have put together a list of FAQs to prepare you for your visit to the Clarion Hotel Grand Östersund. We hope you'll find all the information you need here!
We offer plenty of parking options. We have a limited number of outdoor spaces on the premises, where you may park free of charge. We also offer a heated garage with 80 spaces in total, for a fee. Our parking spaces cannot be booked in advance, you collect a parking permit from reception when you arrive.
Clarion Hotel Grand Östersund is a cash-free hotel. This provides a safer working environment for our staff as it reduces the risk of theft and burglary. It also means that we have more time to spend on taking care of our guests. For guests it means faster and more secure payments. We accept all major debit and credit cards. Please contact us for more information.
We provide a luggage room for storage of your luggage before and after your stay.
There is free WiFi access throughout the hotel. Please contact the reception for an access code or for help logging in with your Nordic Choice Club membership number. It really couldn't be easier!
Upgrade your stay
Imagine a welcome of flowers, champagne or chocolate in your room! It's those little extras that enhance your stay and brighten your day. Pamper yourself or add that little extra to someone else's stay. Pre-order your upgrade by emailing us at firstname.lastname@example.org.
Travelling with children
Clarion Hotel Grand Östersund is a popular choice for families with children too. We make sure the children are happy and many appreciate our relaxing atmosphere, the children's menu in Kitchen & Table, pancakes for breakfast and and perhaps the indoor pool most of all.
Help us reduce food waste
A third of all food around the world is wasted. In Sweden alone, we throw away 500,000 tones of edible food every year, which has the same negative impact on the climate as 400,000 cars! We take the issue of food waste very seriously here at the Clarion Hotel Grand Östersund, and we work together towards a clear goal: We will eat our way to a better world. It's good for your health, animals, the environment and people - and best of all, it tastes great too! Buy our food straight via the Karma app and come and collect it as takeaway from us. Let's work together to reduce food waste and do our bit for the environment!
Out and about in Östersund
Östersund is a vibrant city all year, and the perfect choice for active people. We'd love to give you some tips on what there is to see and do, so don't hesitate to ask us – we're here to help!