Clarion Hotel® Sea U

Me and my girlfriend visited the hotel 2021-04-24. The hotel itself was really nice and fresh and the room was small but still quite fresh. The glasses they left for drinks, were dirty though (which we told the staff). We paid extra money to have "Front Sea View" (which it also says on the receipt) which for us, means that we should have one of the rooms facing straight towards the sea. This however was not Clarions interpretation it seems. Instead we got a room facing the harbor. We told one of the staffmembers but he just kind of received our complaint and didn't say much at all about the whole thing. Sure, one could argue that it indeed was "sea view", but this was a sideview over the harbor. Not "Sea Front". The rooftop bar was nice but the whole "Front Sea View" thing really ruined this trip for us. A tip for Clarion Sea U would be to change the "Front Sea View" to accurately reflect what the customer actually is paying for. Is it really the frontside towards the ocean, or is it a sideview? We will never spend money there again since we feel that we got played. Paying extra for something that we didn't get. During checkout we found it kind of weird that we didn't get any question at all about our stay. Normally when we check out face to face, the staff asks if the stay has been pleasant. This was not a big thing, but on top of everything else, this was kind of annoying as well. That said, as Nordic Choice Hotels silver members, we would simply expect more.

This is a lovely hotel and the staff are wonderful, but the management of the entrance areas, lifts and restaurants is shocking. There is NO effective distancing enforced. People constantly trying to share lifts. No respect for distancing in queues. People rudely and deliberately blocking routes in restaurants, and refusing to move . And sadly the young friendly and helpful staff are trying to facilitate everyone, they currently seem to feel that they cannot or dare not (?) tackle the ‘ignorant’ guests who seem to believe that Covid is just a minor inconvenience. I will certainly not be back until the management support their staff and take the current pandemic restrictions seriously. Am shocked and disappointed !. Frankly I expected better !.

Booked a room from 13/2-14/2 2021, during the opening weekend. Very nice hotel in general, very kind and happy staff. I ordered a valentines package, which unfortunately was way over-priced in my opinion. It consisted of a bottle of cava and some poorly cut fruit on a small plate for 600 SEK. Wont do that again. In general a good visit.

Clarion Sea U has just opened the gates and Miri Sumiq and his team has done an amazing work. This hotel is simply beyond good. We stayed the first night and everything simply worked and it felt so luxurious. Staff was extremely good and friendly and that is far from all nice with Sea U. Ama restaurant serves crazy nice food with the Japanese Peru fusion. Breakfast is better than all the clarion and you get an omelette beyond perfection. The rooms we had was so nice and we got the best possible platinum upgrade even if the hotel was full. The nice dipping rooftop pool is a must visit. And all design is simply perfect at this hotel. The location in Helsingborg city at the water side is amazing. I will be back many times!!! I simply vote this Best hotel in south Sweden!!

Ett fantastiskt hotell med bra läge och utsikt över sundet. Men jag förstår inte varför man har en sån stark doft i de allmänna utrymmen. Även i frukostmatsalen kom det doftvågor som duschades ut mellan varven. Jag är väldigt känslig mot parfym och blir allergisk. Det kan förstöra en hel dag för mig, hade tur som inte fick migrän. Frågade i receptionen ang doften och det är tydligen Clarions concept att man ska mötas av en härlig doft. Snälla!! Detta är absolut inte hälsosamt och känns bara billigt. Ett stort minus på ett så fint hotell. Åsa