Comfort Hotel® Trondheim

A very good hotel; good location close to the city center, nice and helpful staff, comfortable rooms, great breakfasts (lots of vegan options are great). I only have one caveat; the hotel says it is eco-friendly and taking care of the planet is important. I think so too. But there are artificial plastic plants in front of the hotel entrance and in the lobby. Why? After all, natural plants are not expensive, they are prettier and they are ecological. Why plastic?

I must say I Slept very well at Comfort Hotel Trondheim. My room was as requested on a quit place in the hotel. Window at a inner place. So not the side of the street or the inside of the hotel. The room was clean. Its small, with not a lot of place to put you cloths. I missed a coffee machine in the room. Breakfast was good.

Friendly receptionist. Room facing in towards reception with only possibility of ventilation opening those windows. Only option for not being on view was closing blackout curtains, which also blocked any ventilation! White sheer curtains desperately needed. Iron available in corridor old fashioned lump of steel. Needs to be a steam iron! And having it in corridor gives youth hostel feel. Breakfast buffet minimal by typical Norwegian standards.

The hotel needs an upgrade and staff need training.The service given to locals was much better than to foreigners. I'm not sure if this was something to do with the pandemic but I never felt welcome here during my stay.

As a Choice member i expect better service. I spent thousands of kr on a 10 nights summer deal. And the first thing they tell me is that I can expect the room cleaned in my 5! days stay. When i ask for bed change after 3 days they tell me they can't because i did not give them a 1 day notice. When I then ask if they can at least take out the trash. They say no! They don't wanna enter the room that day. And alway is the covid the excuse. I was then so mad so i take out the trash and change my bed by my self. Thats what I'm paying for ?? Today i see they have been in my room. But they did not even fill up the toilet paper (was empty). Also thin walls. I hear my neighbor snore... I love the location of the hotel and the room are nice. But this will maybe be my last stay at this hotel. I expect more !!