Comfort Hotel® Xpress Tromsø

Great value for price

Wednesday, August 03, 2022, , grebonia

Perfect location, quick self check-in and check-out, nice clean and fresh hotel room. We were only missing cups to drink water and all lights didn't work, but those were minor issues. Great value for…

Perfect location, quick self check-in and check-out, nice clean and fresh hotel room. We were only missing cups to drink water and all lights didn't work, but those were minor issues. Great value for price, would definitely recommend to others too!

Owner Response

Thursday, August 04, 2022

Hello, Thank you so much for taking the time to give us your feedback. We really appreciate it. As part of our branding as a Comfort Xpress hotel we dont have glasses in the rooms, but if needed you can pick up some form reception :) We are happy to hear that you liked our location and our self service station. We hope we can have the pleasure of welcoming you back at some point in the future. Best Regards, Silje Barception manager

Clean and comfortable

Sunday, July 31, 2022, Melbourne, Australia, Gfdcvjj346

The room and ensuite were very clean and the bed was comfortable. The hotel offering is “no fuss” but had everything I needed for a comfortable stay. Blockout blinds on the windows were very effecti…

The room and ensuite were very clean and the bed was comfortable. The hotel offering is “no fuss” but had everything I needed for a comfortable stay. Blockout blinds on the windows were very effective - important as it is light 24 hours a day in summer. Decor is minimal and modern. Rooms do not have a mini bar or mini toiletries but I did not mind as these are some of the ways they keep their prices down. Reception staff were friendly and helpful.

Owner Response

Tuesday, August 02, 2022

Hello, thank you so much for taking the time to give us your feedback. We really appreciate it. We are happy to hear that you enjoyed your stay here with us and you have captured what is the essence behind our concept. "No fuss" and just the basics. We hope we can have the pleasure of welcoming you back at some point in the future. Best Regards, Silje Barception Manager

Never again

Thursday, March 10, 2022, Goa, India, solveig2016a

Very small rooms, litter was not removed, no clean towels after 5 days, no soap in the bathroom, no glasses, very expensive coffee in the reception, bad light and a lamp that was blinking all night.…

Very small rooms, litter was not removed, no clean towels after 5 days, no soap in the bathroom, no glasses, very expensive coffee in the reception, bad light and a lamp that was blinking all night. The price is lower than other hotels, but be aware of the extra costs for soap, shampoo, breakfast etc

Owner Response

Monday, March 28, 2022

Hello Solveig2016a, Thank you for giving us your feedback, we love to get it. The room you booked was a moderate double room and not a standard double room, so that room is smaller. The concept is that we dont clean room for after 4 days. But if you want new towels you can by it. the soap and shampoo is included in the room - so im so sorry if it was empty when you check in. So sorry about that light in the room - that not how it is and if you had let the reception now about that - we will have changes room for you. If you ever are back in Tromsø, pleas send us an email and we will give you a nice prices on the room so that we can changes the impression you now have.

Not too great

Monday, February 21, 2022, , andreahL1531UJ

They didn’t fill up any hand or body/hair shampoo. The bottles were pretty much empty since we got in the hotel and remained empty since we left. Towels and cleaning is done every 4 days to “save you…

They didn’t fill up any hand or body/hair shampoo. The bottles were pretty much empty since we got in the hotel and remained empty since we left. Towels and cleaning is done every 4 days to “save you money and help the planet”, so if you want to get clean towels you need to pay for them.

Owner Response

Friday, February 25, 2022

Hello AndreahL1531UJ, Thank you for giving us your feedback - we are so glad that the guest will tell us about the stay. Im so sorry that you checked in to a room that was empty shampoo/soap. If you had asked the receptions we wood have fix that for you. Its right that we only have cleaning of the rooms after staying for 4 days with us, that is our concept of Comfort Xpress.

What you need

Saturday, January 01, 2022, Valenciennes, France, 796julienv

Very good place in Tromso. You're below 10mn of walk from everything. You have all you need just around the hotel. The room are little but cozy, warm and quiet. Just what you need after a frozen tour.…

Very good place in Tromso. You're below 10mn of walk from everything. You have all you need just around the hotel. The room are little but cozy, warm and quiet. Just what you need after a frozen tour. People are nice and helpful. We'll recommend this place for sure.

Owner Response

Thursday, January 13, 2022

Hi 769julienv, Thank you for giving us your feedback about your stay at the hotel. We love to hear that you had a good stay and that you will recommend us for sure. Hope to see you back in Tromsø another time. Best regard for team Comfort Xpress.