Clarion Collection® Hotel Aurora

Was forced to cancel due to travel restrictions and needing to do 14 days isolation (for a 2 night stay at the hotel, 4 in the country) and was told by the hotel no refund as they are still accommodating bookings - utter nonsense. Will actively try to avoid this chain of hotels and recommend to anyone else going to the area to avoid them. £300+ wasted

Reasonable central located hotel. Location is just great, breakfast was very, very rich and tasty, dinner little bit simple, but it was OK and tasty as well. We also enjoyed the waffles at afternoon. Staff was very helpful and friendly. Room is 3*standard, clean and OK, but in the Aurora season is overpriced. Walking distance almost everywhere. I enjoyed the stay.

I travelled at the end of February 2020 with my mother and 2 of my friends. We stayed at this hotel for 4 nights. Very comfortable & clean. Staff helpful and food adequate. The rooms were nice but extremely dark, they really need more and brighter lighting. There were no drawers at all and only a tiny hanging space for clothes which was fine for 4 days but any longer you would want to unpack. A nice open air jacuzzi and sauna on the roof was a real bonus. A lovely view of the harbour from the dining room. This hotel is in a great location. I would definitely stay here again

Our room was one of the very limited rooms with a triangular shaped balcony overlooking the harbour. Yes, we did use it even when it was snowing. Our room was a little too cool for our liking, but staff were up the stairs instantly with an extra heater and then the room warmer up very quickly. Breakfast was good with a choice of fried foods, selection of breads, croissant, pastries, yoghurts, fruit, meats and salamis, pate, cereals, salads and my favourite curried herring! The staff are polite, helpful and nothing is too much trouble. The hotel is in a perfect spot too. Of course they speak perfect English too. There is a self service taxi machine on the counter to book a taxi at any time. We would stay here again.

☆ホテルの名前はクラリオンコレクション ホテルオーロラと出てくるものと同じです。オーロラを観に、4泊しました。ラディソンブルーホテルから雪道歩いて2、3分。市バスの駅からも3分くらいで着き、メイン通りにもすぐ行けて好立地です。 朝食、夕食は１階で無料で、特に券がなくても食べられます。種類はそんなにありませんが、まずまずの味です。 夕方には(多分オーロラに行く人のために)食堂でワッフルを自分で焼いて食べられます。 部屋も広めをとりましたので満足です、キレイでした 。アメニティは壁についているシャンプー、リンス、ボディーソープです。ガウンとアイロン、アイロン台、冷蔵庫、ケトルがあります。 ★チェックインの時に、受付の人が電話していました。すぐ裏にもう1人いて、電話している人が対応して、とジェスチャーするも、肩をすくめるジェスチャーで返し、一向に来ない。結局電話が終わるまで待ち、電話をしていた人が対応してくれました。裏にいた人は仕事する気あるのか？ マグカップとグラスが2つずつありましたが、2日目からマグカップが1つになり、その後も補充なし。しょうがなく水をグラスで飲みましたが、汚れていないためかグラスは交換されないということが最後まで続きました。受付に言えばいいのでしょうが、面倒だったのでやめました。 Place is convenience, we can eat breakfast and dinner are free and good. But I have to say one thing. When we checked in, receptionist is calling so he gestured to another receptionist to come. Another receptionist was still behind the wall and he gestured like shrugging his shoulder. Finally we had to stay utill calling receptionist finished the call. Room is clean but somehow our two magcups become only one next day and never supplied. We used glass but these weren't changed. Maybe that's why we drank just water so didn't seem dirty.