Clarion Collection® Hotel Aurora

An absolutly recommended place to stay! Right in the middle of City center and close to the harbour! Got a warm welcome and service at arrival. In general a nice place with excellent service. Good food. Thank you.

A good and varied breakfast gave us exactly the start of the day we needed. The location, close to the Polar Museum, with bus stops nearby, almost in the middle of the city center, made it easy for us to travel around to explore Tromsø. Sitting in the outdoor Jacuzzi in the cold winter night was an experience we will repeat next time we visit this beautiful city. Remember to order the Jacuzzi in advance. Very nice and helpful staff.

The hotel is just what we needed; neat and clean facilities, kind staff, low price (got an offer at the time of booking). The food is generous and delicious (snacks for tea and dinner included). Excellent location. I totally recommend this hotel.

Ohh, so many to say. We ve arrived here with our almost 2 years daughter on friday afternoon. We called before to ask if they still have available a room with balcony. The receptionist convinced us to take their double superior deluxe room ( you can translate this fancy words more like an old, forgotten boiler room), although this room was under their outside jacuzzi as we’re gonna find out-so you can just imagine the noise and remember, we were there with our baby. I was thirsty when I arrived and I said to take a cup for the water-as you can see in the picture, it was very dirty. Ok, it may happen ( i haven’t seen all th le dirt at that moment) so I opened the mini bar, half of it was full of already consumed products. The receptionist came in and solved this problem. My head was almost exploded after I showered my daughter and I was almost to put her in towel full of black curly hair, and I m not sure about which part of a human body was. So, good experience... NOT! After we emailed the manager, he agreed to give us half of the money back and a gift card for 2 free nights in one of Choice Hotel.

I enjoyed my stay so much! Although I have been missing closet so I can't imagine to stay 2 people at the room for longer period of the time as I have been there for 4 nights. Also furniture like armchairs look so dirty and outdated the same as curtains and carpet. Those are only reasons I haven't put all points. Now good stuff! I must mention Dennis with his "happy to help" respons after each time you say thank you. This always made my day to be honest. Than outstanding job of the chefs Mark,Amar&Hans of perfectly handling my food allergies/intolerancies. Also breakfast chefs Kenneth and Alexander did good job as I could eat baked potatoes, mushrooms and smoked salmon. So I am 100% happy towards food and customer servise in general. I really hope one day I can come back again. 🤗 Good luck with everything!