Clarion Collection® Hotel Aurora

Hot tub was fantastic. Breakfast was extremely good. Evening meal okay but if they run out if things they won't replace it. Beds are poor quality and very small. The rooms were very hot making them uncomfortable. I emailed the hotel before i went to ask if the hot tub was working and never received a reply.

We stayed here for 1 night prior to a Hurtigruten coastal voyage and the location was excellent - just a very short walk from the ship dock. The staff were very welcoming and the complimentary dinner was a lovely bonus. Breakfast choice was good and we were able to eat overlooking the harbour. A couple of minor negatives - our room looked out on to a concrete wall and the beds were rather narrow. The lighting was very dingey. Also - the hotel has a no-cash policy, which is understandable, but makes it expensive for foreigners to buy a drink, as you need to use a credit or debit card and incur the usual percentages and fees on top of the already pricey Norwegian alcohol.

We were very happy with our choice. The Hotel is very centrally located so that a lot of sightseeing points are nearby. The offer to have not only breakfast but dinner as well came in very handy and the selection was decent. Our room was clean and in weekdays fine. Only during the weekend it was a bit loud in the evening from the street outside. We were missing a fridge (what we expected to be standard in that priceframe), as well as an electrical outlet by the bed. In out room it wasnt possible to charge the phone on the bedtable. Beside of that we were very happy with the hotel. The Hotel staff was through and through nice and provided a good service. Especially Victoria from the reception was courteous and helpful.

Booked it as my base for my Northern Lights trip. Wanted a decent size room as some of the cheaper hotels have tiny rooms. I always check the size of the rooms. Staff were really lovely and very helpful. Having missed my original flight due to the extreme weather in the UK, I arrived a day late in the afternoon. I had booked an overnight trip at a dog sledding wilderness camp that night then 2 more nights at the hotel. Having been up most of the night but despite the fact that I wasn't staying at the Clarion Aurora that night, the staff gave me a conference room (the bedrooms were fully booked) with a portable bed so I could get a few hours sleep before heading out. I had proper bedding and towels plus they let me store my suitcase for when I came back. Afternoon waffles were a nice treat. I didn't actually eat dinner as I had booked evening adventures all 3 nights I was there so can't comment on the food . The rooms were clean and quiet and the staff couldn't do enough for you. Location is excellent right on the harbour next to Clarion Hotel With. Great base for exploring Tromso and the Northern Lights at a reasonable price. For Northern Lights and Dig Sledding & Snow Mobiling see my other reviews

The whole staff does a great job, they are so kind and attentive. The room is great, the bed so comfortable, great temperature (considering winter at Tromsø). The food is really good, healthy and has a wide variety to select.