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Clarion Collection Hotel Aurora is a charming gem with a friendly atmosphere in central Tromsø. We offer conference facilities, relaxation and unbeatable views. Fika and evening meal is served every day! We are a cash-free hotel.
An absolutly recommended place to stay! Right in the middle of City center and close to the harbour! Got a warm welcome and service at arrival. In general a nice place with excellent service. Good foo…
A good and varied breakfast gave us exactly the start of the day we needed. The location, close to the Polar Museum, with bus stops nearby, almost in the middle of the city center, made it easy for us…
Dear NorskViking2014, Thank you so much for your nice review. This is very helpful to us! We are delighted to see our breakfast gave you a good start for the day and that you enjoyed both our location and our outdoor jacuzzi :-) Our staff will be thrilled to see you appreciated their services :-) Yours truly Inger-Helén
The hotel is just what we needed; neat and clean facilities, kind staff, low price (got an offer at the time of booking). The food is generous and delicious (snacks for tea and dinner included). Excel…
Dear NosfeCaPm Thank you so much for your 5* review! We are delighted to see you enjoyed staying with us and that our complimentary Fika and evening meal was appreciated. We do look forward to welcome you back. Yours truly Inger-Helén
Ohh, so many to say. We ve arrived here with our almost 2 years daughter on friday afternoon. We called before to ask if they still have available a room with balcony. The receptionist convinced us to…
Dear X813RGalexandrac Thank you so much for your feedback. I am so sorry your stay did not become as expected and I really appreciate your detailed comments. This is how we are able to improve! The noise from the jacuzzi is not a known problem, but I can clearly see this as a challenge having a small child in the room. All issues regarding you room have been adressed and the problems with hair on the towels you've got have been reported to the company we use for laundry. I am pleased to see our Hotel manager helped you out, as far as we can for a stay that will not be one to remember as a good one. Again I am so sorry about this, and I hope we will be able to welcome you back sometime to provide you the kind of service we are known to give. Yours truly Inger-Helén Hjemvoll
I enjoyed my stay so much! Although I have been missing closet so I can't imagine to stay 2 people at the room for longer period of the time as I have been there for 4 nights. Also furniture like arm…
Dear Roxinka Thank you so much for your review and detailed feedback. This is very valuable to us! We do hope for a refurbishment in the near future from Nordic Choice and in the meantime we do what we can to make sure everything we can do something about is high quality such as food and service. We are so delighted to see you enjoyed your stay and that our service stars in both reception and kitchen made your stay a good one :-) We do hope to welcome you back sometime! Yours truly Inger-Helén
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