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Clarion Collection® Hotel Aurora Tromso ,  Norway

See all hotels in Tromso, Norway
  • The Aurora Hotel front by the inlet in Tromso
  • Welcoming reception at Aurora Hotel in Tromso
  • Extensive lobby with sofas at Aurora Hotel in Tromso
  • The facade of the Aurora Hotel in Tromso
  • Astonishing view of the inlet and mountains from the Aurora Hotel in Tromso
  • Trendy bar at Aurora Hotel in Tromso
  • Delicious breakfast buffet and food at Aurora Hotel in Tromso
  • Spacious buffet area at Aurora Hotel in Tromso
  • Fashionable bar and interior design at Aurora Hotel in Tromso
  • Stylish restaurant at Aurora Hotel in Tromso
  • Meeting room table at Aurora Hotel in Tromso
  • Modern gym with a view at Aurora Hotel in Tromso
  • Traditional sauna at Aurora Hotel in Tromso
  • Modern double hotel room at Aurora Hotel in Tromso
  • Standard double hotel room with desk at Aurora Hotel in Tromso
  • Superior double room with large bathroom and bathtub at Aurora Hotel in Tromso
  • Trendy and spacious suite room at Aurora Hotel in Tromso

Clarion Collection® Hotel Aurora

Tromso,  Norway

Clarion Collection Hotel Aurora is a charming gem with a friendly atmosphere in central Tromsø. We offer conference facilities, relaxation and unbeatable views. Fika and evening meal is served every day! We are a cash-free hotel.

Clarion Collection® Hotel Aurora 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
1297 reviews
4.5
Cleanliness
4
Sleep Quality
4
Value
4
Service
4.5
Location
4
Rooms
4

Excellent place and location

Friday, January 27, 2023, SC, Auremil

The hotel is located very conveniently in the marina area with immediate access to the main street. There is a phenomenal restaurant next door (fiskekompaniet) and beautiful views of the marina, you c…

The hotel is located very conveniently in the marina area with immediate access to the main street. There is a phenomenal restaurant next door (fiskekompaniet) and beautiful views of the marina, you can see the mountains and church on the next town in tromsdalen. Breakfast, fika and evening meal were fantastic and with great variety and selection. the staff of the hotel were very helpful, kind and nice. I took one point from my rating because the rooms lack sufficient and efficient storage for travelers. The shower is on the uncomfortable side but it is manageable. We requested to be moved to their best room possible because we were not enjoying our stay due to the room (it was quite depressing that dark, small room with not storage) and they kindly did once some people left and we were pleased with the superior room which has better storage (though it needs shelves inside the very tall closets near the bed...unless you are more than 7ft tall those closets did not make any sense).
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5

Nice Hotel Stay

Friday, January 13, 2023, Singapore, Singapore, atan533838

A well-located hotel with friendly staff and big rooms. The breakfast and dinner that was included was nice too. We saw northern lights just outside the hotel on the fourth night of our stay. Highly…

A well-located hotel with friendly staff and big rooms. The breakfast and dinner that was included was nice too. We saw northern lights just outside the hotel on the fourth night of our stay. Highly recommended.

Owner Response

Monday, January 16, 2023

Dear atan533838 Thank you so much for your 5* review - we really appreciate this. We are delighted to see you enjoied our complimentary meals and are thrilled you also got to see the northern lights. Thank you so much for your recommendation! We do hope to welcome you back. Yours truly Inger-Helén

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2

Collection Aurora Tromsø

Friday, January 06, 2023, , Paddy D

We travelled as a couple (22&21 y/o) and stayed for 7 nights. ( + positive / - negative / • neutral ) + Location: in the middle of the harbour. Whithin 5min to every meetingpoint for tours or to the…

We travelled as a couple (22&21 y/o) and stayed for 7 nights. ( + positive / - negative / • neutral ) + Location: in the middle of the harbour. Whithin 5min to every meetingpoint for tours or to the nearest shops. + Staff: Friendly staff at every time • Cleaness: The room was very clean when we arrived. One must order cleaning one day in advance. This cleaning includes only new towels and toilettepaper, no vacuuming or clean bedsheets. - Rooms: The room was very old and looked used especially the wooden floor. We heard our neighboors due to thin walls. Every night we woke up due to trucks or louder people passing by (windows were fully closed). - Food: The breakfast was okay but the included dinner was poor. It had only one option which mostly consisted of potatoes/rice with meat. There were no vegan/vegetarian options as standart. For these, you specifically have to ask the staff everytime. Also no Cappuccino etc. Verdict: We‘ll not choose this hotel again. Instead we would visit Tromsø for 4-5 days and stay at a better hotel (e.g. Radisson, Scandic, The Edge) and go out for dinner. In my opinion that‘s the better value for the money. For 200€+ per night it‘s definitly not worth it. Also it is not a typical 4-Star hotel, rather a 3-Star. 2/5 Stars

Owner Response

Tuesday, January 17, 2023

Dear paddyd2023 Thank you so much for your feedback, this is very important to us! We are aware the hotel needs a renovation and our owner and Nordic Choice are ongoing with this within the next 12 months. We are delighted to see you appreciated our location and the friendly service from our staff. regarding room-cleaning we let our guests decide if they need this and if they do it also includes vacuuming so I am sorry if you did not get this. Our complimentary dinner always contains of 1 vegetarian soup, bread, 3 vegetarian salads and a hot main dish. If this does not suite we are more than happy to recommend great restaurants just around the corner. Yours truly Inger-Heln

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5

A great stay at the Hotel Aurora

Friday, December 23, 2022, Worcester, United Kingdom, theswirly

We stayed here from 14 - 18 December, in Room 410. The hotel was everything we needed - warm, comfortable accommodation in a fantastic location on the waterfront in the centre of the city. Having brea…

We stayed here from 14 - 18 December, in Room 410. The hotel was everything we needed - warm, comfortable accommodation in a fantastic location on the waterfront in the centre of the city. Having breakfast and dinner included was expected from our half board booking, however being treated to free cake between 3 and 5pm each day was a wonderful little bonus. Our room itself was just right, especially considering it was just a base as we explored most of the day anyway. A few of the tiles in the bathroom were cracked, we could have done with a kettle and the table looked like it needed a bit of TLC, but those very minor things were the only faults we could really find. Sure there's a view into an office building but, again, you don't need it to be some panorama when you're just in there to sleep. We made use of the hot tub on the fifth floor twice. This has got wonderful views over towards the Arctic Cathedral and bridge, with the numerous boats in the foreground. There is a QR code on reception that you can then book your slot on, though there wasn't anyone to check you were booked when you went to the hot tub. The food itself was great. A nice selection at breakfast time that catered to all tastes, while the dinner each night was more than sufficient. Even when it's not breakfast, cake or dinner time, there are drinks facilities near to reception that you can use any time, which is nice. As I said, we could have done with a kettle in our room to save us making the journey to get a hot drink, but that's no big deal. The staff were all really friendly and willing to answer any questions or help. As previously mentioned, the hotel is in a great location and you can take the number 42 bus direct there from the airport, getting off at the stop named Killengreens Gate. The bus back to the airport is then the number 40, which is at the stop just around the corner on Fredrik Langes Gate. There are other buses you can take, but those were the ones we took anyway. A tip on that front is to download the Troms Billet app where you can get your tickets just before you get to the bus stop and then just show the QR code it generates for you once you've paid. Very easy. We would happily stay at the Hotel Aurora again.

Owner Response

Tuesday, January 17, 2023

dear theswirly Thank you so much for your great review! We are delighted to see you enjoyed staying with us and that our complimentary meals were appreciated. Our staff will be delighted to see you appreciated their friendly services. We do look forward to welcome you back :-) Yours truly Inger-Helén

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4

Surprisingly Nice

Thursday, December 22, 2022, Wiesbaden, Germany, chrislbowen

We spent 4 nights here, and were surprised at the comfort of our room! The bed was comfortable, and quiet. The shower temperature and pressure were good. The only thing lacking was space to put cloth…

We spent 4 nights here, and were surprised at the comfort of our room! The bed was comfortable, and quiet. The shower temperature and pressure were good. The only thing lacking was space to put clothing, a larger table or some drawers would have been nice. The Breakfast buffet was good, and the Cake Time and Free Dinners were a nice surprise!! They could use a little more help particularly during e cake time, they often ran out of milk ( for the coffee), hot chocolate, etc…good location!

Owner Response

Tuesday, January 17, 2023

Dear chrislbowen Thank you so much for your nice review! We are delighted to see you enjoyed staying with us and that both our rooms and complimentary meals were appreciated. We are working in the storing issue as we know this is a challenge with all the clothes needed during winter season ;-) I will talk to our F&B department about the cake and milk issue to make sure this is not a recurring problem. We do hope to welcome you back :-) Yours truly Inger-Helén

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