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Clarion Collection® Hotel Aurora Tromso ,  Norway

See all hotels in Tromso, Norway
  • The Aurora Hotel front by the inlet in Tromso
  • Welcoming reception at Aurora Hotel in Tromso
  • Extensive lobby with sofas at Aurora Hotel in Tromso
  • The facade of the Aurora Hotel in Tromso
  • Astonishing view of the inlet and mountains from the Aurora Hotel in Tromso
  • Trendy bar at Aurora Hotel in Tromso
  • Delicious breakfast buffet and food at Aurora Hotel in Tromso
  • Spacious buffet area at Aurora Hotel in Tromso
  • Fashionable bar and interior design at Aurora Hotel in Tromso
  • Stylish restaurant at Aurora Hotel in Tromso
  • Meeting room table at Aurora Hotel in Tromso
  • Modern gym with a view at Aurora Hotel in Tromso
  • Traditional sauna at Aurora Hotel in Tromso
  • Modern double hotel room at Aurora Hotel in Tromso
  • Standard double hotel room with desk at Aurora Hotel in Tromso
  • Superior double room with large bathroom and bathtub at Aurora Hotel in Tromso
  • Trendy and spacious suite room at Aurora Hotel in Tromso

Clarion Collection® Hotel Aurora

Tromso,  Norway

Clarion Collection Hotel Aurora is a charming gem with a friendly atmosphere in central Tromsø. We offer conference facilities, relaxation and unbeatable views. Fika and evening meal is served every day! We are a cash-free hotel.

Clarion Collection® Hotel Aurora 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
1214 reviews
4.5
Cleanliness
4
Sleep Quality
4
Value
4
Service
4.5
Location
4
Rooms
4

Nice personnel

Monday, April 19, 2021, , ArildT47

An absolutly recommended place to stay! Right in the middle of City center and close to the harbour! Got a warm welcome and service at arrival. In general a nice place with excellent service. Good foo…

An absolutly recommended place to stay! Right in the middle of City center and close to the harbour! Got a warm welcome and service at arrival. In general a nice place with excellent service. Good food. Thank you.
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4

Excellent location

Wednesday, March 10, 2021, Bergen, NorskViking2014

A good and varied breakfast gave us exactly the start of the day we needed. The location, close to the Polar Museum, with bus stops nearby, almost in the middle of the city center, made it easy for us…

A good and varied breakfast gave us exactly the start of the day we needed. The location, close to the Polar Museum, with bus stops nearby, almost in the middle of the city center, made it easy for us to travel around to explore Tromsø. Sitting in the outdoor Jacuzzi in the cold winter night was an experience we will repeat next time we visit this beautiful city. Remember to order the Jacuzzi in advance. Very nice and helpful staff.

Owner Response

Tuesday, March 16, 2021

Dear NorskViking2014, Thank you so much for your nice review. This is very helpful to us! We are delighted to see our breakfast gave you a good start for the day and that you enjoyed both our location and our outdoor jacuzzi :-) Our staff will be thrilled to see you appreciated their services :-) Yours truly Inger-Helén

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5

Totally recommended

Wednesday, February 03, 2021, , NosfeCaPm

The hotel is just what we needed; neat and clean facilities, kind staff, low price (got an offer at the time of booking). The food is generous and delicious (snacks for tea and dinner included). Excel…

The hotel is just what we needed; neat and clean facilities, kind staff, low price (got an offer at the time of booking). The food is generous and delicious (snacks for tea and dinner included). Excellent location. I totally recommend this hotel.

Owner Response

Monday, February 08, 2021

Dear NosfeCaPm Thank you so much for your 5* review! We are delighted to see you enjoyed staying with us and that our complimentary Fika and evening meal was appreciated. We do look forward to welcome you back. Yours truly Inger-Helén

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1

Are you sure that’s a 4* hotel?

Friday, January 29, 2021, Bucharest, Romania, X813RGalexandrac

Ohh, so many to say. We ve arrived here with our almost 2 years daughter on friday afternoon. We called before to ask if they still have available a room with balcony. The receptionist convinced us to…

Ohh, so many to say. We ve arrived here with our almost 2 years daughter on friday afternoon. We called before to ask if they still have available a room with balcony. The receptionist convinced us to take their double superior deluxe room ( you can translate this fancy words more like an old, forgotten boiler room), although this room was under their outside jacuzzi as we’re gonna find out-so you can just imagine the noise and remember, we were there with our baby. I was thirsty when I arrived and I said to take a cup for the water-as you can see in the picture, it was very dirty. Ok, it may happen ( i haven’t seen all th le dirt at that moment) so I opened the mini bar, half of it was full of already consumed products. The receptionist came in and solved this problem. My head was almost exploded after I showered my daughter and I was almost to put her in towel full of black curly hair, and I m not sure about which part of a human body was. So, good experience... NOT! After we emailed the manager, he agreed to give us half of the money back and a gift card for 2 free nights in one of Choice Hotel.

Owner Response

Monday, February 08, 2021

Dear X813RGalexandrac Thank you so much for your feedback. I am so sorry your stay did not become as expected and I really appreciate your detailed comments. This is how we are able to improve! The noise from the jacuzzi is not a known problem, but I can clearly see this as a challenge having a small child in the room. All issues regarding you room have been adressed and the problems with hair on the towels you've got have been reported to the company we use for laundry. I am pleased to see our Hotel manager helped you out, as far as we can for a stay that will not be one to remember as a good one. Again I am so sorry about this, and I hope we will be able to welcome you back sometime to provide you the kind of service we are known to give. Yours truly Inger-Helén Hjemvoll

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4

Well done!

Thursday, January 21, 2021, , Roxinka

I enjoyed my stay so much! Although I have been missing closet so I can't imagine to stay 2 people at the room for longer period of the time as I have been there for 4 nights. Also furniture like arm…

I enjoyed my stay so much! Although I have been missing closet so I can't imagine to stay 2 people at the room for longer period of the time as I have been there for 4 nights. Also furniture like armchairs look so dirty and outdated the same as curtains and carpet. Those are only reasons I haven't put all points. Now good stuff! I must mention Dennis with his "happy to help" respons after each time you say thank you. This always made my day to be honest. Than outstanding job of the chefs Mark,Amar&Hans of perfectly handling my food allergies/intolerancies. Also breakfast chefs Kenneth and Alexander did good job as I could eat baked potatoes, mushrooms and smoked salmon. So I am 100% happy towards food and customer servise in general. I really hope one day I can come back again. 🤗 Good luck with everything!

Owner Response

Monday, February 08, 2021

Dear Roxinka Thank you so much for your review and detailed feedback. This is very valuable to us! We do hope for a refurbishment in the near future from Nordic Choice and in the meantime we do what we can to make sure everything we can do something about is high quality such as food and service. We are so delighted to see you enjoyed your stay and that our service stars in both reception and kitchen made your stay a good one :-) We do hope to welcome you back sometime! Yours truly Inger-Helén

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