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Quality Airport Hotel Stavanger Sola ,  Norway

See all hotels in Sola, Norway
  • State of the art IT facilities for the guests at Quality Airport Hotel Stavanger
  • The hotel logo and sign at Quality Airport Hotel Stavanger
  • The facade of the Quality Airport Hotel Stavanger

Quality Airport Hotel Stavanger

Sola,  Norway

The Quality Airport Hotel Stavanger is a modern conference hotel tucked away in a rural idyll close to Stavanger Airport Sola. The hotel can accommodate up to 950 people and features the Brasserie X restaurant concept. We are a cash-free hotel.

Quality Airport Hotel Stavanger 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
395 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
4
Location
4.5
Rooms
2

Disappointed

Monday, November 25, 2019, Stornoway, United Kingdom, nam131b

The check in was very unwelcoming with staff who didn't even smile...My company booked me a superior room and I payed for an upgrade....only to get... a tiny superior room????? If this was superior I…

The check in was very unwelcoming with staff who didn't even smile...My company booked me a superior room and I payed for an upgrade....only to get... a tiny superior room????? If this was superior I would hate to see a standard room. The room didn't even have tea/coffee making facilities? Soap and conditioner dispenser were empty and didn't get refilled even after me asking. I was only staying 3 nights so I didn't need my room serviced but my bin was full so I left it in the corridor while I was out so the cleaners (who I didn't even see once during my visit) could empty it...my bin remained in the corridor for 2 days with out being touched (seriously??!!) Planes at the airport, directly outside my window finished at about 11pm and started at 4am and were extremely loud..on a plus note my bed was very comfortable, however I don't understand why you get a single duvet on a double bed? Breakfast and dinners were the only positive areas of my stay so credit where credits due... All in all I was disappointed with the conditions of this hotel, it only takes a friendly smile at the desk to go a long way!!

Owner Response

Wednesday, November 27, 2019

Dear nam131b, thank you very much for taking the time to give us a feedback after your stay with us! I am of course sorry to see that your stay was not up to our standards and for that I am truly sorry. Beeing a regular guest with us we will suerly make at note of this so when you will be back with us this will be the past and not the future for your stay with us. I will bring this further to our staffmeeting so we will do better. Thank you again for your feedback and please do not hesitate to contact me direkctly if there is anything I can di for you. Have a nice day! Best Regards Lars Roalkvam Regional Mananager Quality Hotel Region Stavanger

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4

One night stopover

Wednesday, October 30, 2019, , Grant H W

Nice clean hotel which is quiet and close to the airport. Shuutle bus service to the airport although it is only a short walk. Good selection of food in the restaurant and fast enough internet to stre…

Nice clean hotel which is quiet and close to the airport. Shuutle bus service to the airport although it is only a short walk. Good selection of food in the restaurant and fast enough internet to stream tv.

Owner Response

Tuesday, November 26, 2019

Dear Grant H W, thank you so much for taking the time to give us a feedback after your stay with us. I am glad to read that you had a nice stay with us and that everything was up to your standards. I hope to see you back next time you will be in our region. Please let us know if there is anaything we can assist you with during your next stay with us. Have a nice day! Best Regards Lars Roalkvam Regional Manager Quality Hotel Region Stavanger

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1

Dreadful

Sunday, September 22, 2019, London, United Kingdom, Al77345

Noisy ventilation system - if you open the windows you get the noise of aircraft from very close runway. Loud music playing from a room party at 3am on the Saturday night. Hotel bedrooms incredibly ho…

Noisy ventilation system - if you open the windows you get the noise of aircraft from very close runway. Loud music playing from a room party at 3am on the Saturday night. Hotel bedrooms incredibly hot and clammy. After 2 nights in this hotel I was fatigued. This is not the hotel to choose if you want a decent nights sleep. Avoid.

Owner Response

Wednesday, October 16, 2019

Dear Al77345, thank you very much for your feedback. I am truly sad for your experience at our hotel. Please let us know when you are staying with us if you have some problems with the ventilation system. We are at your service. We have rooms facing the runway, but also rooms facing the prking lot on the other side if any noise should be a problem.Despite of this I still hope to see you back at our hotel next time you are in the region. Have a nice day. Best Regards Lars Roalkvam Regional Manager Quality Hotel Region Stavanger

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1

Do not stay here!

Thursday, September 12, 2019, , Cpriddy4

I was charged 3 times for 1 nights stay! I’ve been in dispute with the hotel for almost a month now with the promise of my money being returned! No money has been returned and I’ve now got my bank inv…

I was charged 3 times for 1 nights stay! I’ve been in dispute with the hotel for almost a month now with the promise of my money being returned! No money has been returned and I’ve now got my bank involved.

Owner Response

Wednesday, October 16, 2019

Dear Cpriddy4, first of all, we are truly sorry this incident and that it affected you in such a way. System errors can be a huge challenge, and in this case it affected you as our guest. This is of course not something that happens on a regular basis, I hope you understand this. If you should be in this region in the future, please contact me directly, so that we can make this up to you. Have a nice day! Best Regards Lars Roalkvam Regional Manager Quality Hotel Region Stavanger

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3

Just Okay

Tuesday, May 28, 2019, , TheReviewGuy77

We stayed at the hotel for 5 nights. The front desk people are not very helpful and come off as rude. First, our rooms were not ready and then when they were they were rushed to check us in. The resta…

We stayed at the hotel for 5 nights. The front desk people are not very helpful and come off as rude. First, our rooms were not ready and then when they were they were rushed to check us in. The restaurant was not open when we had to wait for our room to become available. Housekeeping and the other staff are very friendly especially in the restaurant. The restaurant was quite good. However, the rooms are very outdated and beds not very comfortable. It is light out most of the day in Norway and the shades don't easily black out the room. You can only crack the window and the rooms get stuffy. There was only one working lightbulb in the bathroom. Plenty of parking. Gym is small but, good. Free Ice Cream and Coffee throughout most of the day. The shuttle is not available before 8am and Taxi's are expensive in Norway.

Owner Response

Monday, August 19, 2019

Dear TheReviewGuy77, thank you very much for your feedback. We are ofcourse not satisfied beeing "just okay" Please send me an mail next time you are in the region so we may prove that we are far from "just okay" Looking forwad seeing you again, have a great day! Best Regards Lars Roalkvam Regional Manager Quality Hotel Region Stavanger

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