Comfort Hotel® Grand Central

We booked to sray here as part of a bucket list trip ti Norway, through Booking.com. We got a deal with no cancellation, unaware of impending Covid situation. Despite the extraordinary circumstances, contacting the hotel in advance as soon as we realised we would not be able to travel, and Booking.com then intervening for us, no refund was given. I asked if we could keep our return dates open in the circumstances and recieved no further reply. Very disappointed as we were looking forward to staying here and will be re-scheduling our trip when allowed. But I wont be paying twice to not stay here... I appreciate the situation for hospitality industry, being in it myself, but a little discretion in situations like this goes a long way.

3 of us, mid twenties, stayed July 2019. Great location right in the station, love the self service check in. Room was bright, airy and clean - excellent views. Onsite restaurant was great for a quick bite to eat. Loved Oslo.

We stayed in the Grand Central for a night on our way to Bergen by train. It is part of a huge building housing a food court/ fancy restaurants and some shops. The staff are friendly but you hardly meet any of them. The reception area is crowded with uncoordinated stuff/ furniture and people are constantly using it as a thoroughfare. The rooms are spotlessly clean, with quirky furniture but a bit small. Ours had a tiny level difference step in the middle. The window views are gorgeous if you have an outside view. The corridors can be brightened up a bit and the recessed door entries can have more light. The restaurant is also crowded when it’s a capacity. The breakfast spread is good and wholesome but nothing fancy. The best part is its location and you can just cross over to the railway station in minutes, not needing to get outside at all. And it is a stones throw from the main attractions and Karl Johan’s Street.

We tried to change reservation dates due to the travel restrictions but the hotel was not interested about the situation and referred only to their cancellation policies. We even offered to pay the difference between the price of our current booking and the price of the new booking. We definitely will not be staying in this or any other hotels of this company.

Excellent location, spotlessly clean, friendly helpful staff. Eco friendly hotel right in railway station, a bit difficult to find until you know where it is, it’s opposite the tourist information centre, Typical hotel breakfast a bit on the luke warm side but plenty of choice. Ideal for a long weekend stay