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Quality Hotel™ Grand, Kongsberg Kongsberg ,  Norway

See all hotels in Kongsberg, Norway
  • Spacious and well-designed superior double hotel room at Quality Grand Hotel Kongsberg
  • Luxurious indoor pool at Quality Grand Hotel Kongsberg

Quality Hotel™ Grand, Kongsberg

Kongsberg,  Norway

The Quality Hotel Grand is a conference hotel in central Kongsberg. Facilities include a spa, an à la carte restaurant, a nightclub and a concert stage. This hotel is perfect for both business and pleasure. This is a cash-free hotel.

Quality Hotel™ Grand, Kongsberg 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
505 reviews
4
Cleanliness
4
Sleep Quality
4
Value
4.5
Service
4.5
Location
4
Rooms
3

Lots to recommend, but food needs to improve

Thursday, May 16, 2019, Trondheim, Norway, 406geirm

This is realistically the only hotel one can use when staying for conferences in Kongsberg. The hotel is very well situated near a cosy mid-town and the impressive river "Numedalslågen" beside it. The…

This is realistically the only hotel one can use when staying for conferences in Kongsberg. The hotel is very well situated near a cosy mid-town and the impressive river "Numedalslågen" beside it. The room was nice, clean and large with a fairly good bed with a choice of pillows. There is a separate building just across the street for those attending conferences. The people working at the hotel made you feel welcome and the service was as expected. The one thing keeping this hotel from having a better score (and probably more conferences) is the quality of the food there. The breakfast was good with a lot to choose from - and if you`re only here for the breakfast (probably included) it is easy to recommend the hotel. The problem was with the other meals served as a conference guest - the lunch didn`t look very inviting and some of the dishes tasted "funny". I would rather have the same choice for lunch as they had for breakfast instead of the "warm" meals at lunch. If the hotel doesn`t do something about this I would recommend people to eat a lot at breakfast and skip lunch. The dinner was a little bit better than lunch but I was not impressed by the overall quality of the meal - I sat there thinking about going to a McDonalds instead, and if I weren`t part of a group I would have done. Never a good sign. So there you have it - a very good hotel if you only have breakfast. As someone who travel a lot and who are responsible for choosing hotels for courses and conferences, I know how important the food is - and unfortunately, at the time, they lack in that department.
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4

The second room I got was clean!

Wednesday, March 27, 2019, Notteroy Municipality, Norway, Sverre R

first impressions were not the best, when I walked in my door for the first time, I was met by a totally messy room, my room was not made! so, a quick call, and a walk down to the lobby sorted that, t…

first impressions were not the best, when I walked in my door for the first time, I was met by a totally messy room, my room was not made! so, a quick call, and a walk down to the lobby sorted that, they gave me another room, and this one was clean and everything. they even gave me a free coke from the bar as a "sorry". once I was in my clean room, I have to say it was quite nice. the tv worked, the shower was nice, the fridge in the room was empty (no minibar), which was nice so I could fill it with my own bottles of pepsi-max. I had a room on the 2nd floor, and there was some noice from the town, loud music and such.. but I had the best sleep! the bed was comfy, the pillows just right (you had different sizes to choose from), the temperature in the room was just perfect! slept like a baby. instead of the minibar, they have sort of a self-served kiosk in the lobby, and this worked well, not too expensive and had what I needed. the breakfast, lunch and dinner were very nice, warm food at lunch like their fish was fantastic! The conference rooms accross the street was impressive, with soft served icecream (self served, all you can eat!). if they do not have your favorite topping, ask! they might have it under the desk.

Owner Response

Thursday, April 11, 2019

Hello, Thank you so much for this fantastic feedback! It was a joy to read about your stay with us and we hope you will come back to visit us soon again :-) We are very sorry that your first impression was not the best, but we will keep this in mind and work on it!

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4

Nice hotel with remarkable service.

Sunday, March 03, 2019, Oslo, Norge, Stale1234

This hotel is situated in the middle of the city center, and we got a very special treatment and service. There were free smoothies and bakery with cream in the reception. It was a hand-write greeting…

This hotel is situated in the middle of the city center, and we got a very special treatment and service. There were free smoothies and bakery with cream in the reception. It was a hand-write greeting with chokolate to us on the room. The room was nice, big, quiet and with a ok standard, with coffee machine, refrigerator and a bathtub. The staff in the reception were very kind and service-minded. We also got 25% dicount on the skipass to the alpineski center,situated just 10 minutes away.

Owner Response

Saturday, March 09, 2019

Thank you so much for your wonderful feedback. :) We LOVE it. I hope we will see you again soon! Wish you an amazing Saturday! Best regards, Charlotte A. Odden

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2

Overpriced and shabby room

Saturday, March 02, 2019, Ulsteinvik, Norway, CraigU616

The tablet and app check-in on the reception desk is great tech. However if the reception staff just chat to each other whilst you use it, it isn't a good overall customer experience. The price is w…

The tablet and app check-in on the reception desk is great tech. However if the reception staff just chat to each other whilst you use it, it isn't a good overall customer experience. The price is way over what is normal in Norway generally, even more so when you see the rooms, at least mine... Room was shabby with dirty stained chairs, window that didn't close properly. The bathroom didn't have a defined shower, just a old plastic curtain that could be moved around a quarter of the room. Seen this in cheap hotels, but not at this price. No towels in room, as I was going out I asked reception to put towels in my room. Instead of delivering some to my room, they gave me one to take back up to my room myself. Reading other reviews it could be I was unlucky with the room...but no room should be so bad at any price

Owner Response

Saturday, March 09, 2019

Dear CraigU616, Thank you for your feedback. We are truly sorry that this is how you experienced our hotel. Our guests are the reason why we love our job and allows us to provide the best possible service. We work hard to make sure all our guests are happy when they stay with us, that's why we are truly sorry that this is your impression. I have forwarded all your feedback to my colleagues, and we will work hard to make sure that this doesn't happen again. Hope to see you again at our hotel. Have a wonderful day. Best regards, Charlotte A. Odden

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1

Insects, fecies, and horrible cleaning

Monday, February 18, 2019, Bergen, Norway, Venture20701938978

There were bugs everywhere. Old fecies in the toilet and under the toilet brush. Absolutely horrible. 1600kr we paid. We got a discount for 200kr after we reported this, horrible... never seen worse.…

There were bugs everywhere. Old fecies in the toilet and under the toilet brush. Absolutely horrible. 1600kr we paid. We got a discount for 200kr after we reported this, horrible... never seen worse. Stay away from this place

Owner Response

Thursday, February 28, 2019

Hello, Thank you so much for your feedback. We are really sorry that your stay with us did not live up to your expectations. I have spoken to the employees that worked on the day of your check-out and understand that you have received a giftcard for a new stay with us, as well as a discount on your total bill. When it comes to the prices we operate with at the hotel, these are dynamic and very with the occupancy in the hotel. We hope to see you back with us soon. On behalf of the whole team, we wish you a great day!

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