Quality Hotel™ Grand, Kongsberg

This is realistically the only hotel one can use when staying for conferences in Kongsberg. The hotel is very well situated near a cosy mid-town and the impressive river "Numedalslågen" beside it. The room was nice, clean and large with a fairly good bed with a choice of pillows. There is a separate building just across the street for those attending conferences. The people working at the hotel made you feel welcome and the service was as expected. The one thing keeping this hotel from having a better score (and probably more conferences) is the quality of the food there. The breakfast was good with a lot to choose from - and if you`re only here for the breakfast (probably included) it is easy to recommend the hotel. The problem was with the other meals served as a conference guest - the lunch didn`t look very inviting and some of the dishes tasted "funny". I would rather have the same choice for lunch as they had for breakfast instead of the "warm" meals at lunch. If the hotel doesn`t do something about this I would recommend people to eat a lot at breakfast and skip lunch. The dinner was a little bit better than lunch but I was not impressed by the overall quality of the meal - I sat there thinking about going to a McDonalds instead, and if I weren`t part of a group I would have done. Never a good sign. So there you have it - a very good hotel if you only have breakfast. As someone who travel a lot and who are responsible for choosing hotels for courses and conferences, I know how important the food is - and unfortunately, at the time, they lack in that department.

first impressions were not the best, when I walked in my door for the first time, I was met by a totally messy room, my room was not made! so, a quick call, and a walk down to the lobby sorted that, they gave me another room, and this one was clean and everything. they even gave me a free coke from the bar as a "sorry". once I was in my clean room, I have to say it was quite nice. the tv worked, the shower was nice, the fridge in the room was empty (no minibar), which was nice so I could fill it with my own bottles of pepsi-max. I had a room on the 2nd floor, and there was some noice from the town, loud music and such.. but I had the best sleep! the bed was comfy, the pillows just right (you had different sizes to choose from), the temperature in the room was just perfect! slept like a baby. instead of the minibar, they have sort of a self-served kiosk in the lobby, and this worked well, not too expensive and had what I needed. the breakfast, lunch and dinner were very nice, warm food at lunch like their fish was fantastic! The conference rooms accross the street was impressive, with soft served icecream (self served, all you can eat!). if they do not have your favorite topping, ask! they might have it under the desk.

This hotel is situated in the middle of the city center, and we got a very special treatment and service. There were free smoothies and bakery with cream in the reception. It was a hand-write greeting with chokolate to us on the room. The room was nice, big, quiet and with a ok standard, with coffee machine, refrigerator and a bathtub. The staff in the reception were very kind and service-minded. We also got 25% dicount on the skipass to the alpineski center,situated just 10 minutes away.

The tablet and app check-in on the reception desk is great tech. However if the reception staff just chat to each other whilst you use it, it isn't a good overall customer experience. The price is way over what is normal in Norway generally, even more so when you see the rooms, at least mine... Room was shabby with dirty stained chairs, window that didn't close properly. The bathroom didn't have a defined shower, just a old plastic curtain that could be moved around a quarter of the room. Seen this in cheap hotels, but not at this price. No towels in room, as I was going out I asked reception to put towels in my room. Instead of delivering some to my room, they gave me one to take back up to my room myself. Reading other reviews it could be I was unlucky with the room...but no room should be so bad at any price

There were bugs everywhere. Old fecies in the toilet and under the toilet brush. Absolutely horrible. 1600kr we paid. We got a discount for 200kr after we reported this, horrible... never seen worse. Stay away from this place