Quality Hotel™ Harstad

Giod stay in Harstad, did not like the noise from a marine vessel the whole night but that is uncommon most year. The service is very good. Receptonist is was very friendly and service minded. Room quality is simple but gives all you need for a stay. Parking near is limited, you have to find parjing in the near.

We ended up in this hotel because our originally booked hotel had an issue and they sent us to the Quality Hotel Harstad. Due to this problem, we arrived there rather stressed, but the staff were so nice and attentive that we immediately felt better. We had a very early flight in the morning and needed to check-out at 4 AM in the morning. Since we therefore missed breakfast, the staff prepared us little snack-bags with sandwiches, drinks and apples, which was amazing! I wanted to specifically thank Kristijan (I hope I spelled the name right) from the night shift. When we checked out in the morning, I had to circle back to the lobby bathroom, due to severe morning sickness (early pregnancy). When I was then ready to leave, Kristijan had prepared another little care-bag for me, with candy, chocolate, tissues and other goodies. It immediately made me feel so much better and it really, really made my day. I have no idea how he was able to throw this together so quickly, but I remain in awe of this level of customer service!

We would particularly like to thank Anders at the hotel for resolving our problems with defective heating in our room. He recognised the issue and responded efficiently and with charm. We would also like to thank the 'Lady who Knows Everything' on the front desk ( Sorry, don't know her name) for going beyond the call of duty when tracking down a cafe in Harstad that would welcome our daughter's dog. And the very helpful front desk apprentice ( sorry, don't know his name either) who helped us with booking bus tickets, bus timetables and travelling on the bus. All the other staff were very pleasant and helpful too.

Wow! Easy to find parking, warm welcome at the front desk! The room is nice and clean, but the best part of this stay was the «fika» and «evening meal» included in the price. This hotel really gives value for money, nice service, amazing food, and with Rituals in the bathroom it’s easy to give this hotel 5/5! Thank you, I will return shortly! 🥰

Nice hotel with nice staff and good location. The room was clean comfortable with a nice view against the sea and mountains. The hotel had also a gym which was not so big but okay for a minor morning workout.