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Quality Hotel™ Strand Gjovik ,  Norway

See all hotels in Gjovik, Norway
  • Elegant and stylish hotel room at Quality Strand Hotel in Gjovik
  • The hotel facade of the Quality Strand Hotel in Gjovik
  • The lobby and reception at Quality Strand Hotel in Gjovik
  • The stylish hotel reception and lobby at Quality Strand Hotel in Gjovik
  • Comfortable and cosy dining area at Quality Strand Hotel in Gjovik
  • The bar at Quality Strand Hotel in Gjovik
  • Cutting-edge meeting room at Quality Strand Hotel in Gjovik

Quality Hotel™ Strand

Gjovik,  Norway

The Quality Hotel Strand enjoys a great location in the centre of Gjövik surrounded by fjords and mountains. The hotel has 151 rooms, 9 modern conference rooms for up to 500 people and one of Norway's largest spas. This is a cash-free hotel.

Quality Hotel™ Strand 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
428 reviews
4
Cleanliness
4
Sleep Quality
3.5
Value
4
Service
4
Location
4
Rooms
2

The worst hotel in Gjovik for Customer Service!

Monday, May 20, 2019, , Scorpillion1

I travel to Scandinavia on a regular basis and am a Nordic Choice Platinum member. Whenever I have to go to Raufoss on business I always try to AVOID THIS HOTEL! Unfortunately, because there are onl…

I travel to Scandinavia on a regular basis and am a Nordic Choice Platinum member. Whenever I have to go to Raufoss on business I always try to AVOID THIS HOTEL! Unfortunately, because there are only two Nordic Choice brands in the area they have you if you want to stick with the brand. To tell you how bad this hotel is the last time I visited here on business I stayed in Lillehammer over an hour away at the Nordic Choice hotel in that town. That hotel and their staff were fabulous. This hotel out of all the hotels I've stayed at (and I stay in these hotels weeks at a time in both Norway and Sweden); this hotel by far has the most unprofessional staff I've ever encountered in both Scandinavia and all over the world. My business has me traveling 10 months out of the year so i stay at a lot of hotels. So as I'm writing this I've been waiting over an hour to speak to the general manager regarding my air conditioning not working in my suite. I asked for a maintenance person to be sent up to my room to verify that the system is working. Instead I get a customer service rep at the counter who acts like she is brain dead. I've never been anywhere where it takes over an hour and counting.....to speak to the General Manager who is on site or get a maintenance person up to my room to see what the problem is. As far as the hotel it is clean and my suite is spacious as far as Scandinavia rooms go. The breakfast staff is also very friendly and polite however; the front desk staff is terrible. Unfortunately they are the ones a guest deals with in the beginning and they can dictate how well or how bad your stay is going to be. The front desk staff is terrible and they have no customer service skills. Again, if it takes over an hour for the General Manager to respond and think it's important enough to discuss the matter and you are still waiting after an hour (and that is after calling Nordic Choice customer service and them talking to the front desk and them being just as frustrated and being blown off) -- there are obviously major issues going on at this hotel with the management team! If a Nordic Choice Platinum member is treated in this way.....considering how much I spend on this hotel chain in a year to stay here.....imagine how they will treat you if you have never stayed at this chain.....Avoid this hotel and drive the hour to Lillehammer as that hotel and there staff are fabulous. Lillehammer is also a very nice little town. Avoid this hotel!
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4

Comfortable hotel

Wednesday, May 01, 2019, Mansfield, United Kingdom, Cormac_Burke

On my one night overnight stay in Gjovik I found this hotel to be clean and comfortable with excellent staff service. I’d definitely stay again. Rooms were spacious and well furnished and standard of…

On my one night overnight stay in Gjovik I found this hotel to be clean and comfortable with excellent staff service. I’d definitely stay again. Rooms were spacious and well furnished and standard of choice for breakfast buffet was first rate.
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4

quite good hotel

Friday, April 05, 2019, Haldensleben, Germany, Travel35790178652

i stayed here for a business trip with conference meetings during the day. it is a nice atmosphere in hole building. breakfast was nice and enough, you get a variety of different meals. the lunch ser…

i stayed here for a business trip with conference meetings during the day. it is a nice atmosphere in hole building. breakfast was nice and enough, you get a variety of different meals. the lunch served on meeting days was at a really high standard and tasted good. coffee breaks during the daytime are well organised with a lot of different little snacks, eg icecream or popcorn. there is wifi all over the hotel which is nice. i didnt attend diner, at any of restaurants. either did i attend the spa or the cinema.
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4

Very good business hotel

Thursday, November 22, 2018, Amersfoort, The Netherlands, JeanPaulvR

I stayed her twice. Once in October and the second time in November. The rooms are clean and comfortable. The showers were a bit small and outdated, although clean. This is a very quiet hotel. I was n…

I stayed her twice. Once in October and the second time in November. The rooms are clean and comfortable. The showers were a bit small and outdated, although clean. This is a very quiet hotel. I was not able to sleep with the window open for the sound of the river outside is quite loud. Breakfast was tasty and good with a variety of warm dishes, cold cuts and cereals.

Owner Response

Monday, February 18, 2019

Hi, Thanks for the review. We are really happy that you had a nice stay:) I would recommend to book a superior room next time. They have really nice bathrooms with modern showers. Hope to see you again soon. Welcome back! Best regards, Karoline, General Manager

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2

Extremely sad place

Wednesday, November 21, 2018, Oslo, Norway, Lasse_Andreassen

The only positive thing to say about this hotel is its location. This is an extremely sad hotel, with zero personality. Located in a movie theatre hall, nothing will indicate this is actually also a h…

The only positive thing to say about this hotel is its location. This is an extremely sad hotel, with zero personality. Located in a movie theatre hall, nothing will indicate this is actually also a hotel. My room was a disaster. At 1700 nok a night I expect more. Bathroom without toilet (separate toilet by the entrance), no daily cleaning or changing of towels (you need to inform them if you want them to do your room), no nice places to sit and relax or work, and a really sad breakfast. They have a “spa”. If you look at the pictures before you go there you’ll never recognise the place. This is wide angel at its best. And: if you like to spend money on food you can’t eat, try Pi, the in-house restaurant. They signature dish was anything but eatable. I’m pretty sure any other option in Gjøvik will be better and cheaper.

Owner Response

Monday, February 18, 2019

Hi, I'm sorry to hear that you were disappointed. Most guest really appreciate all the facilities we have in the hotel, and we have a great score on our breakfast, spa and restaurants on guest appraisal. I will recommend you to book a superior room if you come back. They are modern with nice bathrooms with toilets. Best regards, Karoline, General Manager

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