Clarion Collection® Hotel Grand, Gjøvik

This is very old building that could be charming, but it's not really. At the begining when I arrived the very first thing I noticed, there was no wifi connection in my room. I went down to reception and there it worked perfectly so I didn't ask about it, but I asked about "evening meal" promised in the confirmation email that I was waiting the whole journey for. What was my big surprise when the reception lady said it's already closed. Ok, I get it, it closes at some time, but why this information was not included in the email, so I could prepare myself for that. Hungry and disappointed I came back to my wifi free room and decided to go to sleep. Another surprise, no power socket near to the bed that I could access, so no cell phone charging during the night next to me. I needed to charge it across the room. Another thing that didn't go well is the water regulation, it was way to hot temperature and no possibility to fix it. The last thing, after my morning shower, I hang all of the towels in the right place so there was no need to wash them, but they did it anyway. So what the point of posting note "please save planet with us" if you still wash towels that are hang in the right place.But, there are also some very nice things. First of all, coffee machine with capsuls in the room, lovely idea! There is also very good quality of hair conditioning. And it is very nice and convenient that the hotel is connected to Egon restaurant.

Evening meal was really nice, it was warm, home-made. In my impression, the evening meal quality was as same as other restaurants! It's included, really wonderful!but I felt disappointing that there are no refrigerator and hot-water pot in the room...

Having stayed in many Clarion Collection Hotels it may be that our expectations were a bit high, but honestly...how much can you charge for a room with NO facilities, no mirrors, no pictures, no wardrobe, no safe - bed and bathroom only. Worst thing...the smell of old cooking oil pervaded the room - either from the restaurant below or the kebab joint over the street. Our clothes smelled of this for days afterward. Two given for the only good things - the smiling receptionist and the breakfast. Definitely not value for money.

Clarion Hotel Gjovik has an excellent staff and clean rooms. The daily free breakfast provided a good start to my day. Good location to social activities, shopping and restaurants in walking distance.

The room is clean and bedding is always fresh and clean. The front staff has a signature friendly smile to match their never lacking responses. The breakfast and dinner are more than delicious. The areas surrounding the reception are welcoming and comfortable with easy access to the latte machine. Before dinner time, there is the open self-serve pancake machine. For some unknown reasons, many of the ladies in my group were assigned to those small single bed rooms facing the depressing courtyard and the guys were assigned the front facing nicer and bigger rooms -- reject rooms with even numbers, e.g. 102, 104... There is no counter space in the bathroom in my small dorm-like room, and the only available space is the narrow space toilet water tank. I usually have to close the toilet lid and use it to put a change of clothes.