Clarion Collection® Hotel Grand, Gjøvik

My bathroom didnt have any handsoap (?) and I had to ask two times before anyone took action. The room was cold and neither me or the staff knew how to turn up the heat, so I was offered to change rooms. Got a slightly older room that was freezing cold. Eventually I figured out myself how to to turn it on. I had to ask for more pillows, since my 120 bed only had one thin one. Staff was overall friendly, but these small, irritating issues really affected my experience

Clarion is a very good hotel, with friendly staff and good food. A good variety of food for breakfast, waffles for dessert and some evening meals included in the price. Thanks to Clarion's location in the centre of Gjovik, it is a perfect place for both visiting the town and some shopping.

We had a pleasant stay in this hotel. We like the atmosphere of older hotels. This had atmosphere and was remodeled, but it was not spectacular. The breakfast buffet was at a similar level, not bad, but not really spectacular.

This is very old building that could be charming, but it's not really. At the begining when I arrived the very first thing I noticed, there was no wifi connection in my room. I went down to reception and there it worked perfectly so I didn't ask about it, but I asked about "evening meal" promised in the confirmation email that I was waiting the whole journey for. What was my big surprise when the reception lady said it's already closed. Ok, I get it, it closes at some time, but why this information was not included in the email, so I could prepare myself for that. Hungry and disappointed I came back to my wifi free room and decided to go to sleep. Another surprise, no power socket near to the bed that I could access, so no cell phone charging during the night next to me. I needed to charge it across the room. Another thing that didn't go well is the water regulation, it was way to hot temperature and no possibility to fix it. The last thing, after my morning shower, I hang all of the towels in the right place so there was no need to wash them, but they did it anyway. So what the point of posting note "please save planet with us" if you still wash towels that are hang in the right place.But, there are also some very nice things. First of all, coffee machine with capsuls in the room, lovely idea! There is also very good quality of hair conditioning. And it is very nice and convenient that the hotel is connected to Egon restaurant.

Evening meal was really nice, it was warm, home-made. In my impression, the evening meal quality was as same as other restaurants! It's included, really wonderful!but I felt disappointing that there are no refrigerator and hot-water pot in the room...