Hotel Oleana

This hotel gave me an awesome experience. They have created a calm, romantic pleasant atmosphere. It's located as central as you can get in Bergen. Price is very reasonable. Finally a hotel where the windows can open fully to get a good night sleep. The hotel is located As central as it is possible to get to Bergen. Nice breakfast. I will definitely stay here again. My tripadvisor score is as always a result of considering price/quality.

The breakfast is very nice. The staff also. But the design of the hotel is over det top. In the corridors there are tacky photos of undressed musicians. it's really bad taste. The room is nice...I think. It was hard to see. There was light just in the bathroom and by the bed. If you come here to work, to read, to write, as I did, forget it.

The room was big and the furniture was of a high quality, but the bathroom was really small. When I ordered the Deluxe-room I was hoping that this would give me a bigger bathroom to relax in, but I believe my bed was bigger than the bathroom (and the bed was of a normal size). The room itself was very nice with a very comfortable bed, nice furniture and a view to the streets outside. The TV however was old and malfunctioned by the sound falling out after about 20-30 minutes of watching. It also could not cast movies from the phone to the TV, which is disapointing in this modern age.

My wife and I had made plans to travel to Norway before the COVID virus hit. Because my wife has a weak immune system (and because most of the world was shutting down), we decided well in advance of our trip (scheduled for May, 2020) to cancel our plans. While airlines and hotels were all being hurt by the shutdown, we were impressed and grateful (we are retired and live on a fixed income) by the almost universal approach to our situation. The airline granted us a full refund. Whether we went through Orbitz or Expedia, it didn't matter -- EVERY hotel in Norway granted us a full refund -- with one extraordinary exception. Hotel Oleana insisted on keeping our full deposit. They have it to this day. I just wrote to them one last time last week (a YEAR after our first request for a refund). They didn't bother to respond. Dead silence -- with our money in their pockets. Stay here if you wish. It's probably a pretty hotel. But if I were going to visit Bergen, I suspect there are plenty of hotels who genuinely understand customer service -- and deserve our business more than these folks do. All of Norway should be proud of how supported we were.....yes, with this one exception. Shame on Hotel Oleana.

Oleana is placed very central in Bergen city center. The hotel gives you a boutique feeling with nice furnitured rooms with fantastic beds. The breakfast served gives you a great start of the day. Great value for money!