Clarion Collection® Hotel Havnekontoret

Timeout in the corona-weekend

Monday, March 23, 2020, Bergen, Norway, Jan Olav M

So nice to have a timeout at the Harbor Office. Warm welcome and conversations with the ladies at the reception. Sat in the lobby with a beer and some paperwork in the afternoon when a man came in and…

So nice to have a timeout at the Harbor Office. Warm welcome and conversations with the ladies at the reception. Sat in the lobby with a beer and some paperwork in the afternoon when a man came in and played on the grand piano for an hour. Afterwards I got access to the bell tower and got to see the Bergen and Bryggen area from a whole new angle. So beautiful :)

Owner Response

Wednesday, March 25, 2020

Thank you for your kind feedback. We look forward to welcome you back!

Good Business Hotel

Tuesday, February 11, 2020, Aalborg, Denmark, Vecht

This is a very good business hotel for the busy traveler. Beds are good, staff is kind and service minded and finally, dinner is included in the price.. The hotel is placed in the more quiet part of t…

This is a very good business hotel for the busy traveler. Beds are good, staff is kind and service minded and finally, dinner is included in the price.. The hotel is placed in the more quiet part of the harbor area, which is an advantage special in the summer.

Owner Response

Monday, February 17, 2020

Thank you very much for your kind feedback. We look forward to welcome you back.

4 stars due to front desk

Friday, January 24, 2020, Kristiansand, Norway, KongHans1

The hotel is situated at Bryggen just next to Haakonshallen, both high rated visitors sites. Walking distance to the center of the town. Very nice staff at the front desk. Room is clean and cosy, not…

The hotel is situated at Bryggen just next to Haakonshallen, both high rated visitors sites. Walking distance to the center of the town. Very nice staff at the front desk. Room is clean and cosy, not much noice from outside. Included is vaffels after 3, and a rather meager evening meal from 6 to 9. Breakfast is OK, but there could be use for some more staff, because there happened to be short of milk and scrambled eggs. Had to ask for more. Same procedure two days in a row.

Owner Response

Wednesday, February 05, 2020

Thank you very much for your feedback. We hope that we will have the pleasure to welcome you back.

YOU DO NOT GET WHAT YOU EXPECTED

Sunday, January 05, 2020, , FrankD113

We were given a sub-standard room when we paid for an upgrade. It was small and NO HEAT. I called front desk four times for more heat without luck. The staff in dinning room were also not the most…

We were given a sub-standard room when we paid for an upgrade. It was small and NO HEAT. I called front desk four times for more heat without luck. The staff in dinning room were also not the most happy people and not friendly at all.

Owner Response

Sunday, January 05, 2020

We thank you for using your time to give us your feedback - this helps us to improve our service. We are sorry that we not filled your expectations and for the inconvenience this may cost you. We hope that you will give us a new chance and that we will have the pleasure to welcome you next time you are in Bergen.

Great weekend break

Wednesday, December 25, 2019, London, Sajni S

Location was absolutely perfect for a weekend break. With meals included and pretty good options, it worked out well for a city break. Lots of restaurants, bars, boutique shops nearby and of course th…

Location was absolutely perfect for a weekend break. With meals included and pretty good options, it worked out well for a city break. Lots of restaurants, bars, boutique shops nearby and of course there tourist information where we booked our 3 hour fjord cruise. Awesome cruise too. Would stay here again.

Owner Response

Thursday, January 02, 2020

Thank you very much for your kind feedback - we look forward to welcome you back!