Quality Hotel™ Waterfront

Great staff but rooms too bright to sleep in

Wednesday, July 17, 2019, South Wales, United Kingdom, JHCMP

Nice hotel with very good staff and would have scored much higher except the rooms are incredibly bright. During July it hardly gets dark and the light streams in as the curtains are not light blockin…

Nice hotel with very good staff and would have scored much higher except the rooms are incredibly bright. During July it hardly gets dark and the light streams in as the curtains are not light blocking at all. I had s very poor nights sleep because of this.

Owner Response

Thursday, July 18, 2019

Dear JHCMP, Thank you so much for staying at Quality Hotel Waterfront and thank you for taking the time to leave a comment here on TripAdvisor. It means a lot for us to get feedback so that we can improve and adjust to our guests needs, wishes and expectations. We sincerely hope we can welcome you back to the Waterfront sometime in future - when it is maybe darker outside :D Thank you and I wish you a pleasant day! Kind regards,

MEMORIZED HOLIDAY

Saturday, July 06, 2019, India, INDUJUGRAN

I booked Quality waterfront for 2 nights .The trip was superb all because of the wonderful staff and the area was superb and the hotel is right situated on the waterfront. The reception manager carl…

I booked Quality waterfront for 2 nights .The trip was superb all because of the wonderful staff and the area was superb and the hotel is right situated on the waterfront. The reception manager carl was down to earth and helping us for every concern. Downtown area + rooms + cleanliness everything was 10/10. I strongly recommend this property.

Owner Response

Tuesday, July 09, 2019

Dear INDUJUGRAN Thank you so much for rating us top score and for that wonderful review. We totally agree with you! I will make sure that Carl - our servicehero in the reception, gets this feedback. Hope to see you with us again soon :D

Good waterfront hotel

Sunday, June 30, 2019, Vienna, Virginia, hvu2000

The hotel is situated on the waterfront and right on the downtown area. It is a nice and modern decorated. The room is very comfortable and can fit more than 2 persons with available bunbeds. The f…

The hotel is situated on the waterfront and right on the downtown area. It is a nice and modern decorated. The room is very comfortable and can fit more than 2 persons with available bunbeds. The free buffet breakfast is quite good with many selection of foods. Highly recommended.

Owner Response

Wednesday, July 03, 2019

Hi hvu2000 Thank you so much for your kind review. We could not agree more on all your feedback. Hopefully me and my serviceheroes can welcome you again :) Best regards,

Poor quality

Tuesday, May 28, 2019, Oslo, Norway, olepsaxr

I would try to find another hotel if staying in Ålesund. Rooms are ok, though lacking some necessities. Food, however, is of low quality. I never experienced a hotel with a breakfast and lunch buffet…

I would try to find another hotel if staying in Ålesund. Rooms are ok, though lacking some necessities. Food, however, is of low quality. I never experienced a hotel with a breakfast and lunch buffet on this low level before. Lack of alternatives, low quality, poor presentation etc.

Owner Response

Thursday, June 06, 2019

Hi olepsaxr, Oops, it looks like we missed target here. We're so sorry! I will take your comments with me and make sure we improve on the areas you mention, and hope to see you back with us so we can show you what we really are! All the best,

Good location close to the charming Art Nouveau style of architecture in the town CBD.

Saturday, May 25, 2019, Canberra, Australia, bergersenfrank

This is a modern and comfortable Hotel in a good waterfront location. There is a good pizza restaurant only 200 metres away and a shopping mall 350 metres away. The buffet breakfast is very good. P…

This is a modern and comfortable Hotel in a good waterfront location. There is a good pizza restaurant only 200 metres away and a shopping mall 350 metres away. The buffet breakfast is very good. Parking is free but is limited in quantity.

Owner Response

Thursday, June 06, 2019

Hi bergersenfrank, thanks for your review! I'm glad to see you enjoyed your stay with us, and that our delicious breakfast gave you a good start :) There's ample parking at a fee, both inside and outside, but free parking in the streets will be limited at certain hours of the day. Welcome back!