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Hotel Brosundet Alesund ,  Norway

See all hotels in Alesund, Norway

Hotel Brosundet

Alesund,  Norway

Hotel Brosundet is a real gem of a hotel in central Ålesund. You'll be staying right by the quayside and can even do a spot of fishing from your room! Enjoy fabulous views of Brosundet over breakfast and the catch of the day for dinner on Apotekergata!

Hotel Brosundet 4.5 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4.5
1425 reviews
4.5
Cleanliness
4.5
Sleep Quality
4.5
Value
4.5
Service
5
Location
4.5
Rooms
5

Hotel Brosundet, best choice in the Western part of Norway

Sunday, September 06, 2020, Sogne, Norway, Leif F

My work takes me to a lot of hotels all around Norway. It is easy to grow tired of hotel-rooms and routines when you have been staying on the road for weeks. I had early in september a three days stay…

My work takes me to a lot of hotels all around Norway. It is easy to grow tired of hotel-rooms and routines when you have been staying on the road for weeks. I had early in september a three days stay at Hotel Brosundet. When I was ready to check out I was really sorry to realize that it was impossible to take this hotel with me further on my tour. The staff were even more helpful than you can exspect, super room with beatiful view to Aksla, a small water conduit (Brosundet) right outside my window and safe handling of necessary infection control measures. And Ålesund city is absolutely worth a visit with its architechture, history and fantastic surroundings. Thanks for a memorable stay!

Owner Response

Thursday, September 10, 2020

Dear Leif F Thank you so much for your beautiful feedback from your stay at Hotel Brosundet, this is really heartwarming! So happy to read this, and hope to see you again. Awesome feedback, thank you thank you thank you <3 Warm welcome back and a big hug from all of us!!!!

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2

Great location, really bad front-desk service

Saturday, August 22, 2020, London, United Kingdom, 794gordonc

The location is great. This hotel is located on the quiet side of Ålesund. If anything, the hotel itself is the noisy kid on the block with its outdoor restaurant and bar seatings and late night event…

The location is great. This hotel is located on the quiet side of Ålesund. If anything, the hotel itself is the noisy kid on the block with its outdoor restaurant and bar seatings and late night events. The breakfast was tasty and generously-portioned. However it was exactly the same stuff everyday. The people who served breakfast were friendly and pleasant though, a sharp contrast from the cold unhelpful front desk staff. The front desk service was so bad that I don’t even know where to start. Just a few examples 1. There was absolutely no assistance with luggage despite that many rooms were located in another building which involved taking the luggage up and down 3 different sets of stairs. 2. The hotel website and brochure said they were “experts” in local tourism and would be able to recommend local tours and activity. When I approached at 8am on a Saturday for tips, they told me to go to the local tourist information, which was located on the other side of town and not open until 10am. 3. I checked in around 5.45pm after 8 hours of consisting two flights and driving. The first thing they tried to do even before they handed me the room key was to change my dinner reservation from 8.15pm to 6.15pm, despite that it had been booked 4 weeks in advanced and reconfirmed by email the night before. 4. There was a big noisy party at the restaurant on Saturday night. They brought in additional stereo system to amplify the music despite that some guest rooms were directly above if. When I approached front desk for help their first response was legally they could only serve alcohol until midnight so hopefully it would quiet down. In fact, the loud music didn’t stop until 1am. I did manage to change rooms but could still hear it. As there was no manager on duty that night in order to give feedback I was told to go back to front desk after 3pm. Conveniently the manager became sick so there were no one there to take feedback throughout my stay. When I told them about my experience upon checkout, the lady there said she did not work on the night when the incident took place so she could not tell whether it was true. 5. I left a camera batter in a charger plugged into a wall socket. I called them to inform them but of course no one cared so at the time of this review (4days later) no one from the hotel had bothered to check. It’s still plugged it. I hope the battery doesn’t overcharge and cause any fire or electricity hazard to the other guests. And by the way, the junior suite was a great disappointment. It was noisy. The amenities were bare. For example, there wasn’t even a bedside table or lamp. The bathroom flooded every time I used the shower. The light switches were broken and completely useless.

Owner Response

Monday, August 24, 2020

Dear 794gordonc Thank you for your feedback, this is very important to us. We are so sorry and hope you can forgive us for our poor service. A lot of noise from happy people from the restaurant and confusion around dinner time, it really was not the way we wanted it to be. We found your battery charger, a misunderstandings concerning this, we apologize and hope you can send us your address, then we will send the charger to you. We are sorry again, but hope you will come back another time and hopefully we can give you a better experience at our beautiful hotel.

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4

Great Stay

Thursday, August 13, 2020, Bergen, Norway, David T

Welcomed to the Hotel by friendly staff, and the room was as we hoped overlooking the habour. The room was quiet, and of a very good standard. Strict Covid 19 rules applied at breakfast time, which w…

Welcomed to the Hotel by friendly staff, and the room was as we hoped overlooking the habour. The room was quiet, and of a very good standard. Strict Covid 19 rules applied at breakfast time, which was explained, and we got good service. Check out was handled swiftly and by the friendly receptionist. Only minus was having to park at a parking house which was around the corner, but I had already prepared myself for a brisk walk. Very nice Hotel. Would come back.

Owner Response

Tuesday, August 18, 2020

Dear David T Thank you so much for your beautiful feedback, so happy to hear this. Warm welcome back, hope to see you again. Sending you a big hug from all of us!

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3

Very good hotel but the restaurant did not live up to expectations

Wednesday, August 05, 2020, Oslo, Norway, 122baltus

Three weeks ago we ended a few days tour with friends to the west coast with a one night stay at Hotel Brosundet. We have been there before and were much looking forward to this. As before - we were v…

Three weeks ago we ended a few days tour with friends to the west coast with a one night stay at Hotel Brosundet. We have been there before and were much looking forward to this. As before - we were very happy with our room which was a good size, was quiet and with a nice view to the water, with boats passing and anchored. Corona measures were followed strictly everywhere. Reception and all other personnel were helpful and both friendly and correct. The breakfast next day was good, delivered to the table and with possibility to ask for more or for different things. We had booked a table for the evening in the restaurant, again because we had been there before and enjoyed it. In this case we had invited our friends because of a special occasion. The choices were very limited. We could have understood that because of the special times - but for the starter there was a choice of two - one of which was already (quite early in the evening) sold out. For the main course we could choose from three items - one fish, one meat, one vegetarian. Again - they had just one portion left of the meat choice so only one of us could have that and the other three went for the fish. We also had dessert. Starter, the fish, wine, dessert and the service were enjoyed - the meat should not have been offered, it was clearly the very last they had and although the taste was fine, there were quite a bit of tough pieces. Although we had a nice evening - we were disappointed, not because of the choice limitations - but because there was no choice in reality even then and prices are after all as usual for a very good restaurant. I should like to add that we did get a perfect table, again with a view. However, only a rating of three - just because of the restaurant part, which is a pity. The hotel is on the Historic Hotels list.

Owner Response

Tuesday, August 11, 2020

Dear 122baltus Thank you so much for your beautiful feedback, this is very important to us. Makes our hearts swell :) So glad to hear that you have been here before <3 We are so sorry to read about your disappointing experience at NO5, we have sendt the information to our restaurante manager. Hope to see you again, warm welcome. Sending you a big hug from all of us!

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4

Very good hotel at an excellent location

Thursday, July 23, 2020, Oslo, Norway, Tore L

I stayed in room 3022 at Brosundet Hotel. A good and spacious room for one person. The TV didn't function quite right, however, but the staff tried to help as best as they could. One weakness was the…

I stayed in room 3022 at Brosundet Hotel. A good and spacious room for one person. The TV didn't function quite right, however, but the staff tried to help as best as they could. One weakness was the automatic turn-off of light in the bathroom. That went off too early, leaving me in darkness when I visited the bathroom from time to time. The location of Brosundet Hotel is excellent

Owner Response

Thursday, July 23, 2020

Dear Tore L Thank you so much for your lovely feedback, this make us very happy!!! We have noted the problems in your room, and will do our best to fix this-thank you for telling us. Hope to see you again-warm welcome. Sending you a big hug from all of us!!!

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