Hotel Brosundet

My work takes me to a lot of hotels all around Norway. It is easy to grow tired of hotel-rooms and routines when you have been staying on the road for weeks. I had early in september a three days stay at Hotel Brosundet. When I was ready to check out I was really sorry to realize that it was impossible to take this hotel with me further on my tour. The staff were even more helpful than you can exspect, super room with beatiful view to Aksla, a small water conduit (Brosundet) right outside my window and safe handling of necessary infection control measures. And Ålesund city is absolutely worth a visit with its architechture, history and fantastic surroundings. Thanks for a memorable stay!

The location is great. This hotel is located on the quiet side of Ålesund. If anything, the hotel itself is the noisy kid on the block with its outdoor restaurant and bar seatings and late night events. The breakfast was tasty and generously-portioned. However it was exactly the same stuff everyday. The people who served breakfast were friendly and pleasant though, a sharp contrast from the cold unhelpful front desk staff. The front desk service was so bad that I don’t even know where to start. Just a few examples 1. There was absolutely no assistance with luggage despite that many rooms were located in another building which involved taking the luggage up and down 3 different sets of stairs. 2. The hotel website and brochure said they were “experts” in local tourism and would be able to recommend local tours and activity. When I approached at 8am on a Saturday for tips, they told me to go to the local tourist information, which was located on the other side of town and not open until 10am. 3. I checked in around 5.45pm after 8 hours of consisting two flights and driving. The first thing they tried to do even before they handed me the room key was to change my dinner reservation from 8.15pm to 6.15pm, despite that it had been booked 4 weeks in advanced and reconfirmed by email the night before. 4. There was a big noisy party at the restaurant on Saturday night. They brought in additional stereo system to amplify the music despite that some guest rooms were directly above if. When I approached front desk for help their first response was legally they could only serve alcohol until midnight so hopefully it would quiet down. In fact, the loud music didn’t stop until 1am. I did manage to change rooms but could still hear it. As there was no manager on duty that night in order to give feedback I was told to go back to front desk after 3pm. Conveniently the manager became sick so there were no one there to take feedback throughout my stay. When I told them about my experience upon checkout, the lady there said she did not work on the night when the incident took place so she could not tell whether it was true. 5. I left a camera batter in a charger plugged into a wall socket. I called them to inform them but of course no one cared so at the time of this review (4days later) no one from the hotel had bothered to check. It’s still plugged it. I hope the battery doesn’t overcharge and cause any fire or electricity hazard to the other guests. And by the way, the junior suite was a great disappointment. It was noisy. The amenities were bare. For example, there wasn’t even a bedside table or lamp. The bathroom flooded every time I used the shower. The light switches were broken and completely useless.

Welcomed to the Hotel by friendly staff, and the room was as we hoped overlooking the habour. The room was quiet, and of a very good standard. Strict Covid 19 rules applied at breakfast time, which was explained, and we got good service. Check out was handled swiftly and by the friendly receptionist. Only minus was having to park at a parking house which was around the corner, but I had already prepared myself for a brisk walk. Very nice Hotel. Would come back.

Three weeks ago we ended a few days tour with friends to the west coast with a one night stay at Hotel Brosundet. We have been there before and were much looking forward to this. As before - we were very happy with our room which was a good size, was quiet and with a nice view to the water, with boats passing and anchored. Corona measures were followed strictly everywhere. Reception and all other personnel were helpful and both friendly and correct. The breakfast next day was good, delivered to the table and with possibility to ask for more or for different things. We had booked a table for the evening in the restaurant, again because we had been there before and enjoyed it. In this case we had invited our friends because of a special occasion. The choices were very limited. We could have understood that because of the special times - but for the starter there was a choice of two - one of which was already (quite early in the evening) sold out. For the main course we could choose from three items - one fish, one meat, one vegetarian. Again - they had just one portion left of the meat choice so only one of us could have that and the other three went for the fish. We also had dessert. Starter, the fish, wine, dessert and the service were enjoyed - the meat should not have been offered, it was clearly the very last they had and although the taste was fine, there were quite a bit of tough pieces. Although we had a nice evening - we were disappointed, not because of the choice limitations - but because there was no choice in reality even then and prices are after all as usual for a very good restaurant. I should like to add that we did get a perfect table, again with a view. However, only a rating of three - just because of the restaurant part, which is a pity. The hotel is on the Historic Hotels list.

I stayed in room 3022 at Brosundet Hotel. A good and spacious room for one person. The TV didn't function quite right, however, but the staff tried to help as best as they could. One weakness was the automatic turn-off of light in the bathroom. That went off too early, leaving me in darkness when I visited the bathroom from time to time. The location of Brosundet Hotel is excellent