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Villa Copenhagen København V ,  Denmark

See all hotels in Copenhagen, Denmark

Villa Copenhagen

København V ,  Denmark

Treat yourself to a fantastic experience at Villa Copenhagen! This unique hotel in the stately building was once the headquarters of the Danish post office. Perfect location next to Copenhagen Central Station. Come on in!

Villa Copenhagen 4.5 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4.5
446 reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4.5
Service
5
Location
4.5
Rooms
5

Visit in Copenhagen

Saturday, January 14, 2023, , billaB1351FK

Wonderful hotel with extremely attentive and friendly staff from all over the world. Great entry hall, excellent on premises baked pastries for breakfast. Good location and very clean. It is amazing w…

Wonderful hotel with extremely attentive and friendly staff from all over the world. Great entry hall, excellent on premises baked pastries for breakfast. Good location and very clean. It is amazing what they have done with an old postal headquarters.

Owner Response

Sunday, January 15, 2023

Dear BillaB1351FK, Warm greetings and thank you for your kind review following your recent stay with us. What a lovely compliment on our staff and our exquisite home. Such appreciation inspires us to consistently provide this luxurious and responsible hospitality of Villa Copenhagen. We take pride in our service and facilities, and our seasoned and international team who are passionate in ensuring the most memorable experiences for our guests, They would be delighted that their hard work paid off and made your stay truly memorable and we are looking forward to the opportunity to welcome you back. Kindest regards, Joyce A. Guest Relations Manager Villa Copenhagen

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5

Premium high class in Copenhagen

Tuesday, January 10, 2023, , PatrickR4

Wow…what a great hotel. The entrance is already amazing. You cross the courtyard to reach the reception. My room was a little bit small, but perfect. Complete interior with high class premium materia…

Wow…what a great hotel. The entrance is already amazing. You cross the courtyard to reach the reception. My room was a little bit small, but perfect. Complete interior with high class premium materials and accessories. Including a great TV and sound installation into the room. The bar is located at the courtyard. What a great atmosphere over there. Nice drinks with funky beats from DJ’s or musicians changing every day. The restaurants (breakfast or dinner) are also absolute premium. High class food for everyone. Go and taste it! Only negative point: capacities of breakfast and swimming seems to be limited, so you need to book your time slots. But finally to say: from me 100% recommendation to visit Copenhagen city and stay at the Villa Copenhagen 👍

Owner Response

Sunday, January 15, 2023

Dear PatrickR4, Awesome! We are thrilled to know that you had such an amazing stay with us and thank you for sharing this amazing feedback. Glad to hear that you have taken the time to enjoy the hotel facilities, especially enjoying the evening performances at our lovely courtyard. From our Courtyard bar all can enjoy light meals, coffee and delicious drinks while being entertained by the live performances and Dj's. Our Courtyard Bar and our cocktail bar-T37 are open for everyone, serving some of Copenhagen's best drinks. We appreciate your kind recommendation and it will be a pleasure to have the chance to welcome you back. Sincerely, Joyce A. Guest Relations Manager Villa Copenhagen

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5

Beautiful architecture and room decor - in the city center of Copenhagen with a heated outdoor rooftop pool.

Sunday, January 08, 2023, Copenhagen, Denmark, hotelfamilylife

One of the few hotels in Copenhagen with a heated outdoor pool. Stunning hotel with a breathtaking Courtyard under a big glass ceiling. Love the architecture and beautiful rooms. This hotel always m…

One of the few hotels in Copenhagen with a heated outdoor pool. Stunning hotel with a breathtaking Courtyard under a big glass ceiling. Love the architecture and beautiful rooms. This hotel always makes us feel like home, sweet staffs and amazing service. A hotel for kids, adults and even dogs:-)

Owner Response

Tuesday, January 10, 2023

Dear Hotelfamilylife, Thank you for sharing this 5-star review following your recent stay with us. It is such a delight to know that you had the most enjoyable time with us, providing you the best setting for your Copenhagen trip. We take pride in our facilities and service, and our historical building is beautifully designed to provide you a homely feeling of conscious luxury. Enjoying the comfort of a Scandinavian home in a luxurious setting. We are looking forward to welcoming you back and the family, to create more wonderful memories with you. Sincerely, Joyce A. Guest Relations Manager Villa Copenhagen

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5

Perfect location for a beautiful hotel.

Sunday, January 08, 2023, Miami, Florida, George L

The hotel is situated across the street from CPH's central train station. The architecture of the building is amazingly beautiful (I believe it was a Post Office). The Courtyard/Lobby is jaw-droppingl…

The hotel is situated across the street from CPH's central train station. The architecture of the building is amazingly beautiful (I believe it was a Post Office). The Courtyard/Lobby is jaw-droppingly gorgeous. The check-in staff was very friendly, very knowledgeable and were very helpful. The rooms run a bit on the small size, but are beautifully appointed and modern. We could not think of a modern amenity that was not already made available to us in the room. My husband and I felt the room was a bit too small for us, so we asked for, and got, an upgrade to a larger room for a modest amount. What we gained in surface area, we lost in storage area. But, the room was amazingly comfortable. The breakfasts were equally impressive - having everything one could want for breakfast (and then some!). Some of our favorite times (we were 6 friends traveling together), were the drinks we had at the Courtyard bar after a day of sightseeing. Marc and Pablo (Spaniard and Argentinian bartenders) were amazing, charming and quick to provide a great drink! I will definitely be staying in this property should I find myself back in Copenhagen.

Owner Response

Tuesday, January 10, 2023

Dear George L., Thank you for sharing with us your wonderful feedback about your recent stay here in Villa Copenhagen. It truly warms our heart to know that you had an amazing Villa experience and we would be very pleased to welcome you back. Our staff not only serve, but serve with their hearts. Appreciate the compliments on the staff most especially to Marc and Pablo. They will be thrilled by your great mention. I am delighted that you opted to upgrade your room for space and added comfort, and that you were pleased with the room decor and amenities, most of all your appreciation of our beautiful house. A historical building, formerly the Central Post & Telegraph Head Office, now your home in Copenhagen, providing responsible hospitality in a luxurious setting. We hope you will travel our way again soon. Kindest regards, Joyce A. Guest Relations Manager Villa Copenhagen

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1

NEVER AGAIN - HORRIBLE SERVICE and POLICIES

Saturday, January 07, 2023, Florence, Italy, lisagE5618WT

This is our second stay at this hotel. Our first visit was a great experience, the second was not. We had three rooms for 6 nights (so 18 nights) - a big investment. Check in was at 3 pm. We arriv…

This is our second stay at this hotel. Our first visit was a great experience, the second was not. We had three rooms for 6 nights (so 18 nights) - a big investment. Check in was at 3 pm. We arrived at the hotel at 10 am, we knew check in was not until 3 pm, but we left our bags and the team at the front desk assured that all three rooms would be ready by three. We got back to the hotel at 3 pm and one of the rooms was not ready. Therefore, we waited in the lobby for 2 hours - neither the hotel staff nor management could figure out why the room was not ready. We were initially told that housekeeping was cleaning the room, after an hour we asked the status and then were told that the prior guests had not yet checked out so the room was not even in the process of being cleaned. Clearly had no grasp of what was going on in their hotel. After a long journey from NY that landed at 7 am and then spending the day sightseeing, we were ready to shower and change. When we finally got to the room, only one of outlets worked in our room (which prevented us from charging phones/iPads, etc). We called and had no answer. So we walked to the lobby and mentioned the issue and asked for maintenance to come at 6 pm since we still wanted to shower and change. Maintenance came up immediately - we sent them away and requested that they come in 2 hours. We never saw maintenance again and the outlets were never fixed. Our next frustration was that no outside food could be eaten in the ENTIRE LOBBY because it is a restaurant. Look at the pictures - it is an enormous lobby. I could understand if some of the lobby is separated for the restaurant, but for a family that was traveling together and brought in snacks after touring we just wanted to sit together and unwind. We were told we had to eat the food in our rooms, multiple times. The service was so bad when we did eat there (and the food wasn’t much better), bringing outside food got us fast service to tell us that we could not eat there. Unfortunately such a beautiful property in a great location has such terrible service and policies. We frequently visit Copenhagen, but we will be finding another place to stay.
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