Villa Copenhagen

Very expensive centrally located hotel, do not stay there! The rooms are tiny, no desk to work at no chairs to sit on! When this was queried with reception, was told you needed to request it at time of booking! Never ever had that with a hotel of this level. Not only that clearly they are a conference hotel, which meant that we had to queue for over 30minutes to get a coffee at breakfast and no social distancing at all. Because there were no seats in our room we went to the bar to work on our laptops, except the bar was rammed with a reception for conference guests with DJ. We asked if there was a separate quiet residents only bar and told no. So we went to Nimb around the corner instead, where we had great service and the luxury view over Tivoli gardens instead. Disappointed that staff did not make more effort as we were part of large private group, but clearly conferences are their priority. Also shocking that they charge to use roof top pool, so guests just prop the door open in defiance! The 2,plus points very good breakfast selection, and excellent beds but absolutely not worth the money

Beautiful hotel in modern cool design. Great location next to Tivoli and walking distance to everything you need. But be aware that this is a huge hotel with many conferences, not so boutique as the name may suggest, not that it really matters though. The staff are all extremely helpful and service minded, but the hotel is terribly understaffed, probably due to Corona, meaning that the otherwise beautifully bistro is closed, there is no room service and no service by the pool. A real shame, but hopefully this will all change soon. The pool area is a wonderful oasis in the middle of the city, perfect place to chill after a day exploring the city, only the fee charging for its usage is odd and must be a worlds first for a 5-star hotel... We would definitely return for a second stay.

I have sent several e-mails, tried to call several times but nobody is answering. I have a resrvation next weekend and need some information but seems that we have to change to another hotel. Very sorry to say but sometimes contacting BEFORE arriving is useful. I am really pissed of about bad service!

Amazing design hotel in an excellent location, directly opposite Kobenhaven H (Copenhagen Central Station) and Tivoli Gardens. Rooftop pool was gorgeous, had it all to myself most evenings. Buffet breakfast was good. Very laidback vibe in the hotel, staff were very helpful. Can’t wait to return!

As the title of my review says - I really enjoyed the rooftop bar & heated pool! Really cool & special! The breakfast that comes at a fair price for hotel guests offered amazing selection of really tasty things. Big thumbs up! Otherwise the hotel has nice, clean scandi design and very comfortable (though bit small) rooms. It’s very pet friendly too! Only negative thing is that truly everything comes at (very expensive) extra price - bike, pet in room, parking, pool entry, spa entry…