Villa Copenhagen

I stayed with my family of 10 for 2 nights and had a fantastic experience for everyone👍😁It was due to family birthday🇩🇰and room, service, outdoor pool food, and friendly staff made it all a star experience. WE WILL BE BACK THANKS LARS C

Very nice renovated hotel. Delicious with heated pool. Nice and clean room. We combined it with a visit to Tivoli with our two girls. It was nice that we only had to walk very short to the hotel with two tired girls. The hotel seemed child friendly to us. Both pool and sauna were used by our girls. We will definitely come again.

Stayed here 8 nights in August 2020. Had booked a standard room, but asked for a room with a desk at check-in and was granted an upgrade, though not sure to what room category exactly. As the hotel hadn't been open that long, they seemed to have some operational issues. However, upon emailing them about this, a very generous service recovery was offered, which shows that they are willing to go the extra length to ensure that all their guests are satisfied. The beds were extremely comfortable and we the TVs were large. Toiletries were good and I am sure a lot of environmentally conscious guests would appreciate the bulk containers. The fitness room is just adequate for a short stay. Regarding breakfast, the quality was nice, but I must admit that the spread was a but lacking when it came to the variety of fruit and hot dishes. Some similarly priced hotels in Copenhagen offer a larger spread, which is important when staying more than a couple of nights. However, I would still strongly recommend this hotel, due to the style and service of the hotel. Staff seemed to be motivated and therefore more service minded than what I have experienced at other hotels in Copenhagen.

Plus: good breakfast, friendly staff - negatives: no wifi coverage in room on 4th floor (room 4110), ordered roomservice via TV system and they rang 20 mins later to tell it would take 45 mins before delivery so had to cancel it (1 dessert and 4 ice scoops), wanted to eat at Kontrast with our child but was given a table where she could not sit next to (1 feet apart from the table) so had to leave, the pool is good but only has 4 sunbeds so they are always in use

I visited with my friend for drinks on Saturday afternoon. I have to say that Maz’s bar service was exceptional! We were so well looked after during a busy period. He was very attentive, knowledgable and kind. We will definitely be back! Thank you Maz!