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Villa Copenhagen København V ,  Denmark

See all hotels in Copenhagen, Denmark

Villa Copenhagen

København V ,  Denmark

Treat yourself to a fantastic experience at Villa Copenhagen! This unique hotel in the stately building was once the headquarters of the Danish post office. Perfect location next to Copenhagen Central Station. Come on in!

Villa Copenhagen 4 5
TripAdvisor Traveller Rating  

TripAdvisor Traveller Rating

4
96 reviews
4.5
Cleanliness
4.5
Sleep Quality
3.5
Value
4.5
Service
4.5
Location
4.5
Rooms
4

Great experience:)👍🥂

Thursday, October 15, 2020, Copenhagen Region, Denmark, Larsecl

I stayed with my family of 10 for 2 nights and had a fantastic experience for everyone👍😁It was due to family birthday🇩🇰and room, service, outdoor pool food, and friendly staff made it all a star e…

I stayed with my family of 10 for 2 nights and had a fantastic experience for everyone👍😁It was due to family birthday🇩🇰and room, service, outdoor pool food, and friendly staff made it all a star experience. WE WILL BE BACK THANKS LARS C

Owner Response

Friday, October 16, 2020

Dear Larsecl Thank you so much for this great review. I'm very pleased to hear that you mention our staff as one of the best experiences with us. I will make sure to pass on your prasings to my wonderful colleagues. We look very much forward to welcoming you back. Best wishes Ingrid Kjær Villa Copenhagen

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5

Great hotel

Wednesday, October 07, 2020, Naestved, Denmark, sara_ts35

Very nice renovated hotel. Delicious with heated pool. Nice and clean room. We combined it with a visit to Tivoli with our two girls. It was nice that we only had to walk very short to the hotel with…

Very nice renovated hotel. Delicious with heated pool. Nice and clean room. We combined it with a visit to Tivoli with our two girls. It was nice that we only had to walk very short to the hotel with two tired girls. The hotel seemed child friendly to us. Both pool and sauna were used by our girls. We will definitely come again.

Owner Response

Friday, October 09, 2020

Dear Sara_ts35 The pool is really nice - I think so too! Thank you so much for noticing. What is even more nice is, that it is sustainably heated with excess heat from the rest of Villa Copenhagen. We look very much forward to welcoming you again. Best wishes Ingrid Kjær Villa Copenhagen

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5

Good service mentality

Thursday, September 17, 2020, Copenhagen, Denmark, Rasmus P

Stayed here 8 nights in August 2020. Had booked a standard room, but asked for a room with a desk at check-in and was granted an upgrade, though not sure to what room category exactly. As the hotel…

Stayed here 8 nights in August 2020. Had booked a standard room, but asked for a room with a desk at check-in and was granted an upgrade, though not sure to what room category exactly. As the hotel hadn't been open that long, they seemed to have some operational issues. However, upon emailing them about this, a very generous service recovery was offered, which shows that they are willing to go the extra length to ensure that all their guests are satisfied. The beds were extremely comfortable and we the TVs were large. Toiletries were good and I am sure a lot of environmentally conscious guests would appreciate the bulk containers. The fitness room is just adequate for a short stay. Regarding breakfast, the quality was nice, but I must admit that the spread was a but lacking when it came to the variety of fruit and hot dishes. Some similarly priced hotels in Copenhagen offer a larger spread, which is important when staying more than a couple of nights. However, I would still strongly recommend this hotel, due to the style and service of the hotel. Staff seemed to be motivated and therefore more service minded than what I have experienced at other hotels in Copenhagen.

Owner Response

Friday, September 18, 2020

Dear Rasmus, Thank you so much for this very nice and well thought through review. I'm so happy to hear that you got to stay here eight nights and really experience the hotel. I will pass on both your praising for my amazing colleagues and your feedback regarding breakfast. I hope we get to welcome you again next time you are in Copenhagen. Best wishes Ingrid Kjær Villa Copenhagen

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2

Good breakfast, friendly staff, but some flaws

Saturday, September 12, 2020, Denmark, marjacDenmark

Plus: good breakfast, friendly staff - negatives: no wifi coverage in room on 4th floor (room 4110), ordered roomservice via TV system and they rang 20 mins later to tell it would take 45 mins before…

Plus: good breakfast, friendly staff - negatives: no wifi coverage in room on 4th floor (room 4110), ordered roomservice via TV system and they rang 20 mins later to tell it would take 45 mins before delivery so had to cancel it (1 dessert and 4 ice scoops), wanted to eat at Kontrast with our child but was given a table where she could not sit next to (1 feet apart from the table) so had to leave, the pool is good but only has 4 sunbeds so they are always in use

Owner Response

Monday, September 14, 2020

Kære marjacDenmark Thank you so much for giving us feedback. That is the only way we can get better. What you were experiencing is ofcourse not the service that we want to offer and I give you my sincerest apologies. I will pass on your feedback to the right departments so we can handle the issues. Also thank you so much for the kind words about breakfast and the staff - I will pass it on to my amazing colleagues. Hope we get to welcome you again next time you are in Copenhagen. Best wishes Ingrid Kjær Villa Copenhagen

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5

Bar visit only - service outstanding

Sunday, September 06, 2020, Copenhagen, Denmark, travelperson17

I visited with my friend for drinks on Saturday afternoon. I have to say that Maz’s bar service was exceptional! We were so well looked after during a busy period. He was very attentive, knowledgable…

I visited with my friend for drinks on Saturday afternoon. I have to say that Maz’s bar service was exceptional! We were so well looked after during a busy period. He was very attentive, knowledgable and kind. We will definitely be back! Thank you Maz!

Owner Response

Tuesday, September 08, 2020

Dear travelperson17 Wow - thank you so much for this nice review. I will make sure to pass on your prasings to Maz - he is a true star! We look forward to welcoming you back. Best wishes Ingrid Kjær Villa Copenhagen

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