We hope to you soon at the Comfort Hotel Vesterbro! Below you'll find a list of frequently asked questions for those of you planning a stay at our hotel. Please don't hesitate to contact us in case you have any further queries.
Parking
We recommend you to park in APCOA's underground garage (35 DKK/hour or 365 DKK/24h). Discounted tickets (275 DKK/24h) are available from the hotel reception, but please note that these are subject to availability. Make sure to buy your ticket in the reception before you enter and never leave your car without a valid ticket. The garage is operated by APCOA Parking and is conveniently located right below the hotel. It is open 24 hours, but the gate is locked from 10pm-6am. Unfortunately, we are unable to offer parking for motorcycles.
Breakfast
We serve a nice, big breakfast buffet with lots of organic and healthy produce – a proper hotel breakfast in other words!
Room cleaning
Cleaning is included in your room rate, but you must notify the Barception if you would like your room to be cleaned. If you do not have your room cleaned, we will donate money to our Sweet Dreams Stay project, a collaboration with UNICEF, to help children affected by human trafficking. But if would like your room cleaned, we will of course arrange this for you. Please notify the reception before 11pm the night before.
Luggage storage
The hotel has a luggage storage room, where you can store your luggage before check-in or after check-out, should you need to.
Free WiFi throughout the hotel
All guests can access our free WiFi from anywhere in the hotel, so just keep surfing!
Late check-out/ early check-in
Did you have a late Saturday night? Don't panic! On Sundays we let our guests keep their room until 6pm – at no extra cost. So relax, sleep late. It's our treat! And you can usually check in slightly earlier or check out slightly later the rest of the time too – for a small fee and assuming we have the space.
Pet friendly
Your four-legged friends are also welcome at Comfort Hotel Vesterbro. They can stay at the hotel with you for an extra 250 DKK per visit. Guide dogs are of course welcome at no extra charge. But remember to tell us when you make your reservation, so that we can find a suitable room for you and your dog.
Upgrade
We offer room upgrades from 200 DKK. Ask at reception, we'll be happy to help.
No smoking policy
Please note that smoking is strictly forbidden inside the hotel. Anyone found smoking inside will be liable to pay a 1500 DKK fine. You are permitted to smoke outside the hotel.