Customer information

Our Customer Service is currently receiving a large number of calls. Please note that waiting times are therefore longer than normal. You’ll find information about terms and conditions for changes and cancellations here, as well as information on what we are doing to maintain safe environments for our guests and employees.

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Hotel gift cards & experiences

Would you like to do something special for someone? Then treat them to a wonderfully luxurious hotel stay! You can purchase gift cards and vouchers here.

Buy gift cards and claim gift vouchers with bonus points!

Gift cards and vouchers make a great Christmas present, but are also ideal for birthdays, anniversaries and more. Make things easy for yourself by treating a loved one or even yourself to a gift card or voucher. It's always a welcome gift!

How to purchase gift cards

All gift cards other than digital gift cards and bonus point gift cards are available for order from our Customer Service department that is open from Monday to Saturday. Gift cards and vouchers will be sent to your home address. 

Gift cards & vouchers

Digital gift cards - get 20% off:
  • Follow this link to buy a digital gift card.
  • Right now you get 20% off.
  • Choose between three set amounts or a sum of your choice.
  • It can be used at all hotels (including independent hotels).
  • You can use the gift cards to make a part payment.
  • It can be used for all other facilities, like spas, bars and restaurants.
  • Valid for 2 years from the date of issue.
Gift vouchers for 1 or 2 overnight stays:
  • You can get a gift voucher for 1 overnight stay including breakfast at any Comfort HotelQuality Hotel or Clarion Hotel for 1100 SEK/NOK/DKK or 115 EUR
  • You can get a gift voucher for 2 overnight stays including breakfast at any Comfort HotelQuality Hotel or Clarion Hotel for 2200 SEK/NOK/DKK or 230 EUR.
  • Recipients can choose where they would like to stay.
  • Valid for 1 year from the date of issue.
Gift cards for unspecified amounts:
  • You can determine the value of the gift card. 
  • Can be used at all hotels within Nordic Choice Hotels, including indepedent hotels.
  • Can be used for full or partial payment of overnight stays and other services (e.g. restaurant meals and spa treatments) at the hotel.
  • Valid for 3 years from the date of issue
Gift vouchers claimed with bonus points:
  • Nordic Choice Club members can use bonus points to claim gift vouchers
  • Get 1 overnight stay at a hotel of your choice.
  • You'll need between 7,500 and 40,000 bonus points to claim 1 free night.
  • The gift voucher can only be used on one occasion.
  • Request your gift voucher here. The gift voucher will be sent to your home address and is transferable in case you wish to give it to someone else.
  • Valid for 1 year from the date of issue.
Gift cards at Clarion Hotel:

    Would you like to treat someone to a wonderful experience at a Clarion Hotel? To purchase a gift card, please visit your nearest Clarion Hotel and specify how much you would like to spend. You can even buy gift cards online at  Clarion Hotel Post.

How to use gift cards & vouchers

Would you like to use a gift card or voucher at one of our hotels? Well, we certainly hope to welcome you at one of our hotels some time very soon! You'll find lots of information about how to use gifts cards and vouchers under FAQs.  

Please note that credit card details must be provided over the phone. We cannot accept payments made via email or online chats. This is to protect our customers and prevent fraudulent activity. 

Go ahead, buy a gift card and make someone's day! 


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