Best Price GuaranteeMember discount 5-15%
Nordic Choice ClubMy BookingsCustomer Service
Hotels & DestinationsConferences & Meetings

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Cancel a stay

Here you can cancel a hotel stay.

Register missing points

Are you missing your points?

Booking support

How to book different types of stays.

Group bookings

Send a request for 10 hotel rooms or more.

Corporate agreements

Get good rates on your business travel.

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Similar questions

How can I cancel on the website?

How can I change a booking?

Why is my booking not shown on My Page?

I have not received my booking confirmation. What should I do?

What are the cancellation terms?

I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?

Can children stay at the hotel free of charge?

How do I use booking codes for courses and conferences?

Can I book a room for someone else with Club Price?

No, the member discount that is included in the Club Price category is only available to members. It is only valid if you yourself are staying overnight in the hotel room. If you have accidentally paid for someone else with the Club Price, the hotel may charge for the standard rate.

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  • Monday - Friday: 8am - 8pm
  • Saturday: 9am - 5pm
  • Sundays and bank holidays: Closed

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