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I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
All hotels reserve a limited number of standard and superior rooms that can be paid for using bonus points. The hotel may have rooms available at a standard rate, even if the bonus rooms are fully booked. We recommend that you book well in advance of your planned stay if you would like to use your points, particularly at our most popular destinations.
Similar questions
How can I cancel on the website?
How do I book a hotel room with bonus points?
I am missing bonus points after my stay
How can I change a booking?
I have not received my booking confirmation. What should I do?
Why is my booking not shown on My Page?
Are you trying to book a bonus night?
What does the name change from Nordic Choice Hotels to Strawberry mean for me as a member?
What is the reason for the name change from Nordic Choice Hotels to Strawberry?
How can I join Strawberry?
Can children stay at the hotel free of charge?
Can I book Be My Guest for a friend and invite more people to come for breakfast?
Can I share a membership with my partner?
Can I cancel my Monday Breakfast booking?
Do I get member benefits when I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
How do restaurant vouchers work?
Where can I find my membership period and when my bonus points expire?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?
Can I enjoy breakfast several times if my guests are staying more than one night?
I am missing extra points after a points campaigns, such as double or triple points or Mastercard. Why is that?
Can I book one of several consecutive nights with bonus points?
What are the cancellation terms?
Is Monday Breakfast available for all members?
Do I get bonus points if I have a reservation but do not check in?
Can I book a room for someone else with Member Price?
Can members earn bonus points with Monday Breakfast?
Can I use my points to pay for part of my overnight stay?
How do I activate Red Carpet?
What is Be My Guest?
Is there a limit to the number of times I can book Monday Breakfast?
What is Monday Breakfast?
How much does Monday Breakfast cost?
Do I need to book?
Why do I need to log in with two-step verification?
What does two-step verification mean and how does it work?
Where can I find terms & conditions for the membership?
What is Red Carpet?
How many bonus points do I get per overnight stay?
How do I inactivate Red Carpet?
Can I get bonus points if I go to a hotel restaurant?
How do I use booking codes for courses and conferences?
How do I book Be My Guest?
Something urgent?
Call us on: +47 22 334 200
Easter opening hours:
Thursday
closed
Friday
closed
Saturday
9am – 2pm
Sunday
closed
Monday
closed
Regular opening hours:
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
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