Why is my booking not shown on My Page?
How do restaurant vouchers work?
Can I book a room for someone else with Club Price?
Can I share a membership with my partner?
Where can I find my membership period and when my bonus points expire?
Can I book one of several consecutive nights with bonus points?
How many bonus points do I get per overnight stay?
I am missing extra points after a points campaigns, such as double or triple points or Mastercard. Why is that?
Do I get member benefits when I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Nordic Choice Hotels?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
Can I get bonus points if I go to a hotel restaurant?
Can I use my points to pay for part of my overnight stay?
Do I get bonus points for if I have a booking but do not check in?
Here you can view our full Membership Terms & Conditions for the Nordic Choice Club.
Do you require assistance?
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Please note that if you have initiated a booking or logged in to My page, you will have to start over.