Why is my booking not shown on My Page?
How do restaurant vouchers work?
Can I book a room for someone else with Club Price?
Can I share a membership with my partner?
Where can I find my membership period and when my bonus points expire?
Can I book one of several consecutive nights with bonus points?
How many bonus points do I get per overnight stay?
I am missing extra points after a points campaigns, such as double or triple points or Mastercard. Why is that?
Where can I find membership terms and conditions for the Nordic Choice Club?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Nordic Choice Hotels?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
Can I get bonus points if I go to a hotel restaurant?
Can I use my points to pay for part of my overnight stay?
Do I get bonus points for if I have a booking but do not check in?
No. You do not get any benefits or earn qualifying hotel nights when you book via these sites. But you do get 500 bonus points for each stay if you provide your membership number when checking in. Find out more about how to earn bonus points, and our terms and conditions here.
Do you require assistance?
Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.
Are you sure you want to change language?
Please note that if you have initiated a booking or logged in to My page, you will have to start over.