Why is my booking not shown on My Page?
How do restaurant vouchers work?
Can I book a room for someone else with Club Price?
Can I share a membership with my partner?
Can I book one of several consecutive nights with bonus points?
How many bonus points do I get per overnight stay?
I am missing extra points after a points campaigns, such as double or triple points or Mastercard. Why is that?
Do I get member benefits when I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
Where can I find membership terms and conditions for the Nordic Choice Club?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Nordic Choice Hotels?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
Can I get bonus points if I go to a hotel restaurant?
Can I use my points to pay for part of my overnight stay?
Do I get bonus points for if I have a booking but do not check in?
Navigate to the "Bonus points" tab in the app. There you will find information about membership periods and bonus points. You'll also be able to see when your membership period ends, previous membership periods, how many bonus points are due to expire and when, which bonus transactions have been made and how many points you have earned.
Do you require assistance?
Please complete the message form so that we can handle your request. You will receive a reply within 3 working days.
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Please note that if you have initiated a booking or logged in to My page, you will have to start over.