I'm not sure why the Comfort Hotel Grand Central has so many positive reviews - I would surely recommend other hotels. There are just too many disappointing things that should be better in this hotel,...
I'm not sure why the Comfort Hotel Grand Central has so many positive reviews - I would surely recommend other hotels. There are just too many disappointing things that should be better in this hotel, given the price.
I can live with the fact that my single room had just one narrow one-person bed and that the view a roof was nothing to write home about. But what I noticed right from the start is the weird interior design; the hotel calls it "industrial shabby chic" on its web site, I'd just call it weird and flawed. It's most striking in the bathroom which just has white and grey tiles and no nice decoration or amenities that you find in other hotels of the same price class. It simply has a cold atmosphere, like the room does (the odd printed flower stuck to the wall didn't change that). There is no mat on the bathroom floor, one of the mirror lights had lost its cover (apparently the housekeeping didn't notice this) so guests could potentially get an electric shock. The housekeeping took away both plastic cups in the bathroom without replacing them (OK I can drink from the tap, but I prefer using cups). One of the power sockets in the room wasn't usable. The wardrobe hardly deserved that name; just four hooks which makes little sense not just if you're on business travel - I'd like to speak to the "designer" responsible for this. This is very annoying as the wardrobe is already full when you have one suit, one jacket and two shirts (and even those you cannot properly hang there) - and it's disappointing because there is space for a proper wardrobe which the "designer" either did not see, or deliberately ignored (maybe industrial shabby chic hipsters don't have many clothes). I couldn't find a way to turn off the bathroom light at night, there seemed to be no light switch.
As people pointed out, the location is very convenient, but there are other hotels close by which are much better, like the Clarion. The Comfort's breakfast is fine, but also here, the Clarion's is better (much more choice and more space). Overall, I'd recommend to stay here only if you need to stay close to the rail station and the other hotels around are fully booked.