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REVIEWS


Traveller rating (overall)

Based on 36 traveller reviews

3.5

54% Travellers recommended this hotel
3.5
Location
3.5
Rooms
4
Service
3.5
Value
4
Cleanliness

4

Decent stay

Monday, December 02, 2013, Wales UK, zigazag33

Recently spent 4 days here on business and have to say that this is a decent little hotel. Not over fancy but does what it says on the tin. The rooms are quite small but are clean and have everything...

Recently spent 4 days here on business and have to say that this is a decent little hotel. Not over fancy but does what it says on the tin. The rooms are quite small but are clean and have everything you need. The bar/restaurant is very friendly and the staff were really attentive and spoke perfect English. We had the black rock steak in the restaurant on one of the nights ( you cook your own steak on a rock heated to 350 degrees) and it was absolutely excellent. Excellent meal all round and breakfast was also really varied, tasty and plentiful. The hotel is based a short walk from the town centre and the associated bars and restaurants which can feel to be a bit of a walk if you are not used to the cold but if you don't wish to go out the hotel bar restaurant is great. Restaurant was closed on the Sunday we were there which was a real pain but we found a Chinese restaurant relatively close by. Word of warning most places seem to close early on Sunday so if you need to eat on Sunday nights make it early.. All in all a decent hotel and we would go back again and stay there.
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3

Not the best in Luleå but OK

Friday, May 31, 2013, Linkoping, Sweden, Tobbelkp

The hotel is in the outskirts of the center, not far from the train station. The immediate surroundings are not so fun but the main street is just 3-4 blocks away. Breakfast was good. Standard...

The hotel is in the outskirts of the center, not far from the train station. The immediate surroundings are not so fun but the main street is just 3-4 blocks away. Breakfast was good. Standard Swedish with bacon and scrambled eggs. Nothing fancy but everything basic was there. Only minus was the smell of fried fish from the restaurant when we arrived in the evening. The Parking garage is quite small with narrow paths. It is no problem with a Ford Fiesta, but to park a SUV could be tricky.
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4

Nice hotel; typical European rooms, good breakfast, nice staff

Monday, December 10, 2012, Pittsburgh, Pennsylvania, Michael S

The Best Western Arctic Hotel in Luleå is a nice hotel. It's not super-fancy, but the rooms have flat-screen TVs and are decent size for Europe. I've stayed there numerous times, and I've never had...

The Best Western Arctic Hotel in Luleå is a nice hotel. It's not super-fancy, but the rooms have flat-screen TVs and are decent size for Europe. I've stayed there numerous times, and I've never had a bard experience. There are some smaller rooms, but I've only had one of those once. The rooms have flat-screen TVs, which is a nice update. The restaurant is quite good, especially for a hotel. The breakfast is very satisfying. They have eggs, bacon, hot-dogs, and pancakes (more like crepes) as hot food. There are some cold meats, cheeses and assorted foods as well as cereal and breads. It's a good, filling breakfast, especially when it's included in the room rate. The restaurant also has good food for dinner; the "Black Rock Steak" is quite good. A very hot black rock is brought out to your table along with the steak (cut into pieces) and veggies that you cook on the rock to your satisfaction. I found this to be excellent both times I've had it. The other food is good as well. I've never had a bad meal there, and I've had quite a few. The staff is very nice. They are friendly and helpful. I had a billing issue (the overnight desk person incorrectly charged my credit card and couldn't fix the problem without it "taking a long time," but I called back later in the day, and the staff was able to solve my issue. I would definitely recommend this hotel. Again, it's not overly fancy, and the lobby/rooms are a bit outdated, but it's clean and very nice.
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3

Holiday in Northern Sweden

Friday, August 24, 2012, Helsinki, Finland, MatkaajaSuomi

The hotel was very average, nothing that would have been very bad but no positive surprises either. Luleå is a small city and we found the location of the hotel fine even though it was not as central...

The hotel was very average, nothing that would have been very bad but no positive surprises either. Luleå is a small city and we found the location of the hotel fine even though it was not as central as some other hotels. A 5 minute extra walk was not a problem.
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5

AN EXCELLENT HOTEL. ROCOMMEND IT WARMLY!

Thursday, July 26, 2012, Lancaster, PA, USA, ChrisAlam

This is a very clean, bright and modern hotel in a quiet part of Lulea City, and we stayed here for 6 nights. The Main Street (Storgatan) is a 3 minute walk away, with many good restaurants and shop...

This is a very clean, bright and modern hotel in a quiet part of Lulea City, and we stayed here for 6 nights. The Main Street (Storgatan) is a 3 minute walk away, with many good restaurants and shop in the area. The rooms are very nice, although not as large as in US Hotels. The staff is very friendly, courteous, knowledgeable and helpful. The Hotel also has one of the best restaurants in town. The Breakfast buffet is EXCELLENT. The Internet Service is fast. There is a spacious garage in the Basement for guests, as well as a lot of parking spots on the streets around that are very cheap (and free from 6 pm to 9 am). I warmly recommend this hotel to all visitors to this beautiful city!
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