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REVIEWS


TripAdvisor Traveller Rating (overall)

Based on 1220 traveller reviews

4

80% Travellers recommended this hotel
4
Sleep Quality
4
Value
4
Service
4
Rooms
4.5
Cleanliness
4
Location

5

Incredible view of Stockholm!

Tuesday, February 24, 2015, Sweden, Travel_Mad_Swedes

I was fortunate enough to be booked in to a corner room on the 5th floor, with absolutely stunning views of the city. The room was huge, with a massive double bed, a chaise longue, a little breakfast ...

I was fortunate enough to be booked in to a corner room on the 5th floor, with absolutely stunning views of the city. The room was huge, with a massive double bed, a chaise longue, a little breakfast table with two comfy chairs and a desk! I'm a complete snob when it comes to hotel bathrooms, but this one way exceeded my expectations. I loved the funky toiletry bottle labels and the two opposing sliding doors into the bathroom. I just had enough time for a quick visit to the spa on the second floor (I think) before dinner. Unfortunately I was a bit too stressed to properly enjoy it, so I had a quick dip in the pool, a refreshing glass of something healthy to rehydrate me after my journey and decided instead to go crazy with my credit card in the spa shop. :D After a quick shower and change, it was time for dinner with a couple of Stockholmer friends at Minami, the very informal Asian fusion restaurant on the first floor. Not only was the food great, but they also had loads of craft beer. Yay! These particular friends are extremely picky when it comes to food and drink, especially Asian food, and they were stunned by how good it was. They'd never visited the place before, despite living just a few blocks away. :) You're welcome M & J.
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3

Nice hotel but..

Tuesday, February 17, 2015, , DrWho1974

This is a nice hotel, near the center (not walking distance from old town). The room was very ncie and clean but lacked ammenities. Also the breakfast was abit chaotic. Not very good service though ...

This is a nice hotel, near the center (not walking distance from old town). The room was very ncie and clean but lacked ammenities. Also the breakfast was abit chaotic. Not very good service though the personnel is very friendly, but obviously not enough. Reception was very polite and so was the lobby bar people.

Owner Response

Friday, February 27, 2015

Hi DrWho1974, Thank you for sharing your opinions! We're happy that you found the hotel to be nice, the room clean and the staff friendly. We have a wide range of complimentary ammenities available via the reception desk (or our housekeeping department) for all guests, and every room should have a card informing guests of this. If your room lacked the card then we apologise for the oversight as it is totally understandable that it is difficult to otherwise know. Regarding our breakfast we always aim to make breakfast a highlight for our guests, as well as plan to the best of our ability with the number of guests in house so I'm very sorry that you experienced it as a little chaotic. However your comments help us immensely to plan and make constant improvements. We are genuinely thankful for your comments and we hope that we have the pleasure of welcoming you back to us so that you experience more of an all-round "wow" feeling that we strive to provide to each and everyone! Warm regards, Anthony Chu, Guest Relations Manager

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4

Really enjoyable stay.

Sunday, February 15, 2015, Birmingham, RJohnstone

My second visit to Stockholm and my first visit to the Clarion. And I was very impressed with it. It's a large hotel, but they have somehow managed to create a very welcoming, relaxing space. Check ...

My second visit to Stockholm and my first visit to the Clarion. And I was very impressed with it. It's a large hotel, but they have somehow managed to create a very welcoming, relaxing space. Check in was smooth and welcoming. My room on the 7th floor was initially disappointing. It was small, one of the smallest rooms I've ever stayed in. However, it challenges me to think of exactly what I want from a hotel. Having just returned from the US where I has a very large room in a fairly unpleasant and uncomfortable hotel, this was a welcome change. The room was relaxing, the bed supremely comfortable, including a delightful pillow. The bathroom was clean and functional with a simply wonderful shower. Controllable, powerful and enjoyable. Perfect. I ate in the lobby bar on both nights of my stay, the food was well priced and very tasty. The selection of beers and service in both bars I used was superb, too. Breakfast was an absolute delight. Everything you could wish for. Great selection of drinks, hot and cold food, all fresh and very tasty and in a relaxed and welcoming area. All staff encountered were professional, calm, and delightful. Check out was smooth and easily done. Overall, there are bigger rooms available for more money; but I was delighted with the experience I received, I slept well, ate well and had a relaxing stay - exactly what you need when on business. I look forward to staying here again without any hesitation.

Owner Response

Friday, February 27, 2015

Hello RJohnstone! We can't express enough how happy we are to learn that you had such a great all-round experience with all aspects of the service and facilities, especially coming from such a seasoned traveller as yourself as your number of reviews indicate! Thank you for sharing your experience here, and we are thrilled that you would love to stay here again and we look forward to taking care of you in the future. If you have any specific requests for future stays that can help us match your stay to your preferences, please don't hesitate to let us know either in advance of here on the spot and we will do our very best. You are also welcome to contact me directly at anthony . chu @ choice . se. Thanks once again and take good care! Warm regards, Anthony Chu, Guest Relations Manager

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3

Big hotel, not very nice rooms

Wednesday, February 11, 2015, , Rh05

This hotel is some 10 -15 minutes drive outside the city centre. It is a big hotel with many restaurant and bars - and busy music all the time! The receptionist couldn't find my reservation and had to...

This hotel is some 10 -15 minutes drive outside the city centre. It is a big hotel with many restaurant and bars - and busy music all the time! The receptionist couldn't find my reservation and had to get help from a colleague. The room was not very good. Not cosy, dirty carpets and small bathroom . Ok breakfast and service minded people in the breakfast restaurant

Owner Response

Friday, February 27, 2015

Hi Rh05, Firstly I would like to thank you for giving a balanced review of your experience providing the things you found good about is as well as the aspects that you were disappointed with. I hope it goes without saying that we want all of our guests to be happy with their stay, and I am very sorry to learn that there was an initial problem in finding your reservation. We also try our very best to maintain our rooms at a conisstant standard, and if for any reason there is an issue that is not to a guest's satisfaction then we hope and encourage all guests to let us know in order to do our best to make it right. I would like to apologise to you that the room was not up to standard in condition, and I am convinced that we are more than able to prove to you that what you experienced was not our typical standard. If you do consider returning we did have the honour of having you as our guest again, please don't hesitate to let me know via anthony.chu @ choice.se and I will do my best to make sure that we match your stay to your personal preferences. Please do let me know also if you would like to share more information/discuss your last experience with me and I would be happy to be in touch. Best Regards, Anthony Chu, Guest Relations Manager

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4

Nice room

Wednesday, February 11, 2015, Fredensborg, Denmark, HansJJ_13

Nice voucher when frequent user of hotel. Missed an ironing board in the room. Nice with taxi dispatchers in front of hotel. Very Nice breakfast ! Large shower and average bed and decor. Will be back....

Nice voucher when frequent user of hotel. Missed an ironing board in the room. Nice with taxi dispatchers in front of hotel. Very Nice breakfast ! Large shower and average bed and decor. Will be back.

Owner Response

Friday, February 27, 2015

Hello Hans, We're thrilled that you enjoyed your stay, our services and facilities, and that you intend to return to us! I'm also happy that you enjoy the benefits of being part of our complimentary Nordic Choice Club loyalty program. Please do let us know if we can help with requests for an ironing board/iron for your next stay, as well as any personal preferences (shower/bath/style/location in the building etc.) and we will do all we can to provide a solution for you to the best of our ability. We look forward to having you as our guest again - take good care! Best Regards, Anthony Chu, Guest Relations Manager

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2.170.161.986 26

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