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Clarion Hotel Sign

Stockholm,  Sweden

Clarion Hotel Sign is located in central Stockholm with transport, shopping, restaurants and entertainment just around the corner. Welcome to a unique, timeless and first class hotel, with a focus on Scandinavian design.

Clarion Hotel Sign 4 5
TripAdvisor Traveller Rating  
Clarion Hotel Sign

76% Travellers recommended this hotel

Based on 2350 traveller reviews
4.5
Cleanliness
4.5
Sleep Quality
4
Value
4
Service
4.5
Location
4
Rooms
5

Enjoyable stay

Tuesday, May 24, 2016, Asheville, North Carolina, Dupak1

Great breakfast, convenient location & helpful staff. The room was quiet although there always seemed to be a lot of people staying at the hotel. Enjoyed an excellent time! Liked the small touches, su…

Great breakfast, convenient location & helpful staff. The room was quiet although there always seemed to be a lot of people staying at the hotel. Enjoyed an excellent time! Liked the small touches, such as having small cakes or chocolates at the front desk.
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5

At the heart of the city

Monday, May 23, 2016, Norrkoping, Sweden, Nasrat A

This hotel is located in the heart of the city.It is only 600 meters from Stockholm central station and the central underground station( T-Central), and even the Express bus station,So you have cheap…

This hotel is located in the heart of the city.It is only 600 meters from Stockholm central station and the central underground station( T-Central), and even the Express bus station,So you have cheap access not only to everywhere in Stockholm but also to the whole of Sweden. It is not only favored by tourists but also by businessmen and others attending conferences that are held in the Stockholm City Conference Center only at a walking distance away. Its modern style gives it an easy air and you have comfortable feeling dealing with the very helpful staff at the reception and in the restaurant and the bar. The rooms are very clean and comfortable but a little bit on the small size. You have to do your booking early or you will find it most of the time fully booked and the prices are a little bit on the higher side, but not very much above what good quality hotels charge.My impressions of this hotel are very good, but you have to try yourself.
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5

Great

Sunday, May 22, 2016, London, United Kingdom, Sqwyf

We booked this as it was cheaper than a youth hostel! Great room, great breakfast, great rooftop pool, modern decor and usefully by the station if you are arriving/departing by train. Nearby metro to…

We booked this as it was cheaper than a youth hostel! Great room, great breakfast, great rooftop pool, modern decor and usefully by the station if you are arriving/departing by train. Nearby metro to get to the old town but you can walk to the shopping streets from the hotel. No-brainer to stay here for the price. Only downside is extremely annoying lift music. Hopefully they've switched it off in 2016! (Though it was fun for the kids!)
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5

Comfy beds and excellent breakfast

Saturday, May 21, 2016, , Mags M

Stayed here for a long weekend. Very conveniently situated for the station roughly 5 minutes walk. Staff very friendly and spoke perfect English. The room was a good size and the bed was very comforta…

Stayed here for a long weekend. Very conveniently situated for the station roughly 5 minutes walk. Staff very friendly and spoke perfect English. The room was a good size and the bed was very comfortable. Breakfast was buffet style with a vast selection. All good food. Entertainment in the lifts with different types of music. All in all a very comfortable stay.
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2

Dirty and worn out rooms

Friday, May 20, 2016, , Erik O

This hotel is an embarrassment to the Nordic Choice brand. I have 90-100 hotel nights per year and very rarely I find it necessary to complain. This time I didn't even take off my jacket. I booked a…

This hotel is an embarrassment to the Nordic Choice brand. I have 90-100 hotel nights per year and very rarely I find it necessary to complain. This time I didn't even take off my jacket. I booked a Superior room and for this price I expected to find something nice. (They give an impression by the pictures that these rooms have wooden floors.) The room was dirty, found an old toothpaste cap by the sink, hairs in the shower, dirty carpet. I went straight down to the reception and asked if this was really a "Superior room". The receptionist confirmed and I went on to explain that the carpet was really dirty (I hadn't yet discovered all the other problems). He just shrugged his shoulders and said he was sorry I was disappointed. I must add that I checked in around 23:00 so I must only assume he didn't have any solution to the problem that time a day - but still - not the way to handle it. On Sunday the hotel finds logic in cleaning all the checked out rooms first. That way they didn't find time to clean our room until 17:30 in the afternoon when we were back from shopping and just wanted to relax for two hours before dinner. I asked them to come back after 19:00 when we had left for dinner but that was not possible since they were finished working by then. I had to let them in to change towels and replace the soap and that was the cleaning we had done that day. I have also complained to the hotel and offered them pictures. Still haven't heard from them so they are obviously not interested in improving either. Best part of the experience? They make awesome drinks in the bar. Really good. That's a nice combo as it makes you forget the rest about your awful experience staying here.

Owner Response

Tuesday, May 24, 2016

Dear Erik Thank you kindly for sharing about your experience both here and on our guest survey. I am truly sorry for how your room looked during your stay. It is of course, not acceptable and our housekeeping manager has been informed about this. She would like to send you her apologies, and wants you to know that she will take the needed actions upon this. Also our front desk manager have seen your feedback and will look into this as well. We feel very lucky to have guests like yourself, who offers us their important feedback and we would gladly accept your pictures, it truly does help us a lot in our improvement work. We can not thank you enough for this. I have tired to call you earlier, I hope I didn't disturb you then, I will also send you an e-mail and hope we will be in contact, when you have the time. I wish you a wonderful day. Kind regards Nadia Fagerdin nadia.fagerdin@choice.se

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2.311.63.057 25

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