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REVIEWS


TripAdvisor Traveller Rating (overall)

Based on 197 traveller reviews

4.5

92% Travellers recommended this hotel
4.5
Sleep Quality
4.5
Value
4.5
Service
4.5
Rooms
4.5
Cleanliness
5
Location

5

Excellent as always

Monday, February 16, 2015, Porsgrunn, Norway, 829kjetilh

good food, nice room and smiling and helpful staff. the hotel is situated at an nice location by the waterfront and there is a parking lot just a minute walk away. always good to visit this hotel with...

good food, nice room and smiling and helpful staff. the hotel is situated at an nice location by the waterfront and there is a parking lot just a minute walk away. always good to visit this hotel with very service minded staff and an excellent supper every evening
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4

Good place to stay

Saturday, November 22, 2014, Berlin, Germany, mirithia

Nice rooms, very tasty meals. There was a possibility of getting hot drink anytime in a machine in breakfast area. Excellent service. They easily accommodated our late arrival and provided with some f...

Nice rooms, very tasty meals. There was a possibility of getting hot drink anytime in a machine in breakfast area. Excellent service. They easily accommodated our late arrival and provided with some food. I liked a bit of history in the corridor. Definitely planning to come back.

Owner Response

Monday, January 26, 2015

Dear Mirithia It is a pleasure to read your feedback. Thank you very much and thank you for writhing about us on Tripadvisor. You are welcome back to Clarion Collection Hotel Bryggen anytime. Wish you a good 2015. Best regards, Camilla Espeseth, GM

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2

Price in offer not correct

Wednesday, November 12, 2014, Floro, Norway, b_rree2014

Overall good hotel, but the price on invorce did not match the price in offer. I suggest that price is confirmed in advance before you arrive. This is the reason for the low rating. Othervice the room...

Overall good hotel, but the price on invorce did not match the price in offer. I suggest that price is confirmed in advance before you arrive. This is the reason for the low rating. Othervice the rooms were Ok standard.

Owner Response

Monday, November 17, 2014

Dear guest, Despite the pricing problem I am pleased that you liked the hotel. As you already know there was a communication glitch between the hotels system and the 3 party sight you made the reservation with. This is now fixed and the money is returned to your account. I apologise for the this but, hope you will visit us again. Best Regards, Camilla Espeseth, GM

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4

Living in a bit of history

Tuesday, November 11, 2014, Blackheath NSW, Maggi W

This delightful and historic hotel is right in the centre of town and close to everything. We had a spacious room overlooking the water and it was fun to watch the boats coming and going. There was a ...

This delightful and historic hotel is right in the centre of town and close to everything. We had a spacious room overlooking the water and it was fun to watch the boats coming and going. There was a barrier, presumably to stop children falling out of an open window. Unfortunately it was so wobbly that it could have given way if leaned on. Breakfasts were plentiful with lots of selection. The 'light' dinner included in the room rate was more than sufficient, especially if you had made waffles earlier in the afternoon! The only disappointment was the lack of warmth from the reception staff. One man on duty in the evenings was excellent - very friendly and helpful. However the women on duty at other times seemed to go out of their way to stare at their computers or paperwork to avoid looking up and greeting us. This has not been the case in other Norwegian hotels, where staff have always had a friendly word for guests. The hotel was close to the Hurtigruten dock and to the bus station, which made travel very easy.

Owner Response

Monday, November 17, 2014

Dear guest thanks for your friendly review. It is nice to see that you have enjoyed your room and our food. I appreciate the feedback regarding the barrier, they have now been properly secured. Unfortunately our female receptionist failed to smile to you at this stay but I will make sure we will do our best to give you a warm welcome if you visit us again:-) Best regards, Camilla Espeseth, GM

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4

come here for exceptional service

Friday, October 17, 2014, Central Norway, Norway, 284kimr

although a renovation would be welcome, i still recommend this beautifully located hotel for its exceptional personal service. light supper (often fish served in the local manner) is very convenient w...

although a renovation would be welcome, i still recommend this beautifully located hotel for its exceptional personal service. light supper (often fish served in the local manner) is very convenient when travelling alone and the staff's friendliness makes this a home away from home.

Owner Response

Thursday, October 23, 2014

Dear guest, Thank you very much. Your good feedback about the friendliness staff, good supper and that the hotel is almost like home, makes my heart warm. (That sounded very Norwegian, but it is through! :-)) The good news is that renovation of the rooms will start in 2015. We all look forward to that. Wish you a great weekend and welcome back to Clarion Collection Hotel Bryggen. Best Regards, Camilla Espeseth, GM

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2.170.161.986 25

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